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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Becky R.
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I was advised as an employee with the State of AZ that we would receive a discount for this service because of our email address. I signed up and was also sent an email saying I could take $10 off my next purchase. Turns out I can only use one discount, which is disappointing, since the delivery charges added $15 to the cost. I did it this time, but unless mom loves her flowers, not sure about a repeat.

Date of experience: April 22, 2019
Lb N.
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My parents loved the flowers
April 22, 2019

My parents loved the flowers. I did not see them, so am not sure if they matched the price. In the future, I would like to know the real price up front.

Date of experience: April 22, 2019
Suzanne L.
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I can't respond accurately to how likely am I to recommend or buy fr you again until I see how the delivery goes & I ask the recipient about the quality of the gift. But I am optimistic!

Date of experience: April 22, 2019
Ray S.
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Ease of service, SOO MUCH to choose from
April 22, 2019

Ease of service, SOO MUCH to choose from. Flowers soo fresh and the service impeccable

Date of experience: April 22, 2019
Tammi D.
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The succulent from my Mom was a lovely birthday gift, and I have the perfect place to display it.

Date of experience: April 22, 2019
Anna M.
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I ordered flowers for my mother's birthday and they were delivered promptly and on time the very next day. The quality of the flowers was fantastic and the bouquet looked just as expected. Will order from them again!

Date of experience: April 22, 2019
Mary Q.
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These flowers were sent as a gift
April 22, 2019

These flowers were sent as a gift. Delivered on time. Recipient was pleased, said they were buds and opened beautifully the next morning.

Date of experience: April 22, 2019
Nevada
2 reviews
0 helpful votes
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I purchased flowers for a family funeral and what they sent was subpar. I called and spoke to someone whose accent was so strong I could barely understand what she said. I thought she said I would receive a 20% refund to my card... or at least that's what I repeated to her on the phone. However, after I sent photos in an email requesting a partial refund, they apologized, explained in so many words that I should' chosen the deluxe bouquet and gave me a $15 gift card as if I would order from them again. Don't waste your money on this place. The advertised price looks good but then you'll pay a handling fee that will bring the price back up about $15-20 and the quality will be poor.

Date of experience: April 22, 2019
Dorothy H.
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It was a gift
April 22, 2019

It was a gift. My mom was very happy.

Date of experience: April 22, 2019
Valinda K.
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Excellent
April 22, 2019

Excellent. Great experience as always!

Date of experience: April 22, 2019
Derrick B.
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Not bad overall
April 22, 2019

Not bad overall. But I wish ordering from an outside of the US was made a little simpler. But I got there in the end.

Date of experience: April 22, 2019
Barbara B.
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So far what I've purchased has been beautiful
April 22, 2019

So far what I've purchased has been beautiful

Date of experience: April 22, 2019
Peggy S.
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It was quick and easy
April 22, 2019

It was quick and easy. I ordered same day after 1p and they flowers got delivered!

Date of experience: April 22, 2019
Joyce I.
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The recipients always call me back quickly to tell me how beautiful their flowers are & then rave about how long they last.
This is now the only site I use.

Date of experience: April 22, 2019
Brian G.
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Service was very good!
April 22, 2019

Service was very good!

Date of experience: April 22, 2019
Henrietta G.
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...
April 22, 2019

Date of experience: April 22, 2019
Olta S.
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I hope everything goes as smooth as the online delivery.

Date of experience: April 22, 2019
Janet M.
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I found what I wanted, with no problems whatsoever. So, Thanks to all involved. JM

Date of experience: April 22, 2019
Jami H.
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I've ordered from From You Flowers many times and have always been satisfied with the the quality of service and the product. However, I was dismayed by the difference between the price of the product when I began placing the order and the price of the product when I was ready to purchase it. I saw a photo of a flower arrangement for $31.99, but by the time I purchased the arrangement, with all of the additional fees and tax, the actual price at check out was more than double the original $31.99 first quoted. It would be a lot more honest to include the handling and delivery fees up front than to spring them on the customer at the end. When I saw the cost had more than doubled I almost cancelled the order, but didn't because I didn't want to take the time to order from another company. I would appreciate more transparency about the price up front. It's a more honest way of doing business.

Date of experience: April 22, 2019
Cynthia A.
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Price changed after was ordered, do not understand

Date of experience: April 21, 2019