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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Lori O.
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Great site
April 23, 2019

Great site. Easy to navigate. Wonderful selection with clear pricing.

Date of experience: April 22, 2019
Linda c.
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I tried to go back and order the larger version but it wouldn't let me.
The arrangement seemed sparse and I paid for a banner. I got a bow with someone's free hand in it. Overall it didn't WOW me.

Date of experience: April 22, 2019
Jordan I.
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I ordered a bouquet with primarily red and pink roses and large pinkish purple lilies. I received a bouquet with small pale already wilting roses tiny white lilies and a whole bunch of carnations. Also there wasn't an option to not get a card so I left the message line blank when ordering. On the card that arrived they had written "No Message Chosen". Very underwhelming experience.

Date of experience: April 22, 2019
Mary C.
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It was great for an old lady
April 23, 2019

It was great for an old lady

Date of experience: April 22, 2019
Jim I.
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Love the prices, 1st vase of flowers were dead and ugly. Called and told them about situation and they refunded and re delivered a new arrangement. Very satisfied with 2nd delivery thank you

Date of experience: April 22, 2019
Darlene k.
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Nice products, ordering was painless!
April 22, 2019

Nice products, ordering was painless!

Date of experience: April 22, 2019
peggy Q.
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I love the site and am a returning customer!
April 22, 2019

I love the site and am a returning customer!

Date of experience: April 22, 2019
Marva Y.
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The flowers were not as pictured
April 22, 2019

The flowers were not as pictured. Also, I ordered a congratulations balloon and the recipient received a thank you balloon.

Date of experience: April 22, 2019
Angela C.
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It was for a friend that is triple negative breast cancer and just went through surgery. Thank you so much for getting it there promptly!

Date of experience: April 22, 2019
Disappointed I.
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Easy website
April 22, 2019

Easy website. Decent base prices but then they get you with not just a delivery fee but a $15 'handling' fee. How is that different and why so much?
The flowers that were delivered were pretty but NOTHING like what I ordered. My bouquet was supposed to be comprised of mainly purple roses. What I got instead were a few red roses mixed in with mostly lilies and carnations. If I wanted lilies and carnations I could've paid a cheaper price. I also specifically got a purple bouquet because that's the favorite color of the person I sent them to and the bouquet was not purple at all. I realize the website said 'substitutions as needed' but I didn't think the entire bouquet would be changed. What's the point of even selecting a pictured bouquet then? I could've just paid a standard price for anything they wanted to put together. Makes no sense.

Date of experience: April 22, 2019
Vince B.
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Shipping delivery time way to late at night
April 22, 2019

Shipping delivery time way to late at night. Driver never rings doorbell so package was out in rain all night. I wasted my money. Will not buy from you again

Date of experience: April 22, 2019
Tammy B.
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Great variety of products and services
April 22, 2019

Great variety of products and services. Free delivery service on SUCH short notice before the holidays is EXCEPTIONAL CUSTOMER SERVICE!

Date of experience: April 22, 2019
Cynthia W.
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After reviewing the reviews, it was a no brainer... the website is easy to navigate, prices are GREAT! Beautiful flowres.

Date of experience: April 22, 2019
Estelle S.
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Always very Satisfied never disappointed!
April 22, 2019

Always very Satisfied never disappointed! BEST ON THE WEB!

Date of experience: April 22, 2019
Annie G.
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No comment
April 22, 2019

No comment

Date of experience: April 22, 2019
Renee J.
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Customer was great
April 22, 2019

Customer was great.

Date of experience: April 22, 2019
elisabeth L.
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My aunt said the flowers where beautiful
April 22, 2019

My aunt said the flowers where beautiful.

Date of experience: April 22, 2019
Vikki I.
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My kids were happy with the plants
April 22, 2019

My kids were happy with the plants

Date of experience: April 22, 2019
Bowers G.
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I ordered a premium option and it was so small much smaller than the photo of the deluxe shown. Very unhappy

Date of experience: April 22, 2019
J T.
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My order was a sympathy delivery for Friday
April 22, 2019

My order was a sympathy delivery for Friday. I got an email saying it was delivered and it wasn't. I called and your company said it would be delivered Sat. It was not. It arrived Sunday and I got a refund of 1/3 the price. I am very unhappy with your customer service and felt you should have followed up with me and/or given me a full refund. Not sure I will use your company again.

Date of experience: April 22, 2019