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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Katrina W.
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The best before date on the chocolates were 5/01/2019. My order was made and received 5/02/2019

Date of experience: May 3, 2019
diamond h.
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FromYouFlowers NEVER Let me down!
May 4, 2019

FromYouFlowers NEVER Let me down!

Date of experience: May 3, 2019
Angela B.
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So far, so good; hoping flowers are pretty
May 4, 2019

So far, so good; hoping flowers are pretty

Date of experience: May 3, 2019
Cindy E.
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Beautiful roses
May 4, 2019

Beautiful roses.

Date of experience: May 3, 2019
Nina Z.
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I upgraded to premium on the order and the flowers that were delivered were way beyond par. It looked nothing like the picture and definitely didn't have extra flowers and plants as stated with upgrading. Will not order again from this business. Very disappointed

Date of experience: May 3, 2019
KP Z.
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This review is based on ease of ordering from the website and price points. Have not experienced delivery or actual floral arrangement yet.
*arrangement of 1dz roses arrived in a timely fashion however my friend sent a photo to thank me and I was a bit embarrassed by the poor quality. Roses looked tired and sad with some brown edges, etc

Date of experience: May 3, 2019
Regina A.
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I was NOT able to apply the discount coupon AT ALL.

Date of experience: May 3, 2019
Linda T.
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Great e-mail!
May 4, 2019

Great e-mail!

Date of experience: May 3, 2019
Nancy H.
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I like the sales and also the arrangements are pretty.

Date of experience: May 3, 2019
Anna S.
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Wanted a local service
May 4, 2019

Wanted a local service. This came up via Google search. The fruit basket was a gift. Received an email from someone who works with the recipient saying it was lovely.

Date of experience: May 3, 2019
Gabe S.
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Navigable site, helpful info, would shop again!

Date of experience: May 3, 2019
Thalia V.
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The order was supposed to be delivered Wed 5/1. Before 5pm. It never got there. There was some error with the delivery building/recipient.which makes no sense because it's only 1 building and no suite number. We discussed having it redelivered the next day Thursday 5/2, and nothing got delivered. I called and said it wouldn't be delivered til Friday...and it did but all the chocolates were melted. This company is a mess and offered little to no guarantee of delivery or quality of delivery. The only thing they were able to do for me was offer me half my refund and $20 credit. Umm a credit for what? I don't want to ever order from this place. Oh and the cherry on top was that they called the recipient of the delivery on Thursday to apologize for a surprise package that she hadn't yet received. Great!

Date of experience: May 3, 2019
Brad R.
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It was extremely easy to use
May 4, 2019

It was extremely easy to use

Date of experience: May 3, 2019
Vickie U.
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Over priced for the container we received.the roses died in 2 days.the balloons deflated in 3.NO, i will not order again.it was quick and easy but not a good choice.

Date of experience: May 3, 2019
Earl I.
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Always satisfied when I order
May 4, 2019

Always satisfied when I order

Date of experience: May 3, 2019
Mary R.
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You say 'free shipping', but then you charge a 'service fee' that was not mentioned. A little surprised by that. Just mention it up front!

Date of experience: May 3, 2019
Kate J.
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Tried other sites but this one was most user friendly.
Appreciated promo coupons.

Date of experience: May 3, 2019
Amy A.
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Very pleased with all aspects of the service.

Date of experience: May 3, 2019
Howard U.
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Satisfied
May 4, 2019

Satisfied

Date of experience: May 3, 2019
Michelle S.
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I find that your pricing is very misleading. I was offered free shipping of $14.99 and then I was charged a $14.99 handling fee? Not good. I felt that the pricing was very misleading. I will probably use other florists going forward unless you credit me the $14.99 shipping fee which I was told the order was "free shipping."

Date of experience: May 3, 2019