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From the business
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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Prices are good but s&h is expensive. Had pretty good choices but s&h was expensive. Delivery could have been a little more prompt, I made my purchase a month ahead.
I've ordered in the past and was happy with the service and quality
Easy.great!
Flowers not as full as I expected.
Handling charge is quite steep!
Mom very happy!
It was great, my only hope is that the arrangement looks as good as the picture when delivered!
My overall experience was positive. There are a lot of options available (nice selection). This order was for my mother for her birthday. I was talking to her on the phone when her order arrived. She said the arrangement was beautiful and she was very pleased. She said the individual who delivered her flowers was very nice as well.
Your website is very easy to navigate and you made an uneasy task easier. Thank you,
Deb
It was very easy to place my order, however, I paid extra to have the same day delivery, which was stated 4 hrs. Delivery time! I placed my order before 9 AM and it was not delivered until after my daughter in law left work at 3:15 so you pay extra to have it delivered in 4hrs. & it was not there! When I called the company they were first going to give me A gift card so I would have to order again in order to use it! After arguing with them they finally refunded 1/2 of my money (only 1/2 the flower amount not the total) and promised to resend a new bouquet of flowers the next morning which they never did! I will find a new place to order flowers and you should too! Buyer beware!
Smooth and easy transaction
They misspelled what I wrote on the card. I received delivery noticed and they did not get delivered until 30 minutes after I received the notice.
I had to place a simple order at 3-4 times before it would even show up with the correct promo. I am not even sure I received the chocolate or correct upgrade.
Overall, I believe in this website / Customer Service, they have good work ethics and delivery of the product is as Great Quality! - Great Customer Service offered at FromYouFlowers - A Satisfied Customer From Australia
Fast shipping flowers as described
Did not get what I ordered. Flowers did not look like the picture I picked out. More flowers in picture. Ribbon was not festive like the picture. More for a funeral. Purple and gold. I was expecting a nice small balloon and I got the helium fill balloon. This was for an older person. And i was not satisfied.
These were my initial comments moments after I placed the order: Easy to use. Appears to be a good value.
This is my response after seeing the flower arrangement: Where was the blue? The pictures on the internet showed blue flowers mixed in with predominately white ones. The finished arrangement was all white.
Easy...
Very easy and I felt like my information was safe
First of all I paid extra for same day shipping and expedited shipping so flowers would be delivered before noon. That was not done and no one told me it wouldn't be done they wouldv'e just taken my money but I was watching with my order number and complained so they said they will reimburse that fee. Then my mother gets her flowers and I go to visit her and it is nothing like the photo! No ribbon around vase, plain as ever, one lily is about dead, Rose's are all so open they may last two days. The whole bouquet will be dead in 2 days and their idea of fixing it is my expedite fee back and 20% off the product not even the order itself. Unacceptable. I do not recommend this company to anyone. Rip off!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members