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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Miguel C.
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The order should be delivered on May 19th but it was delivered on the 18th. Since it was an anniversary it was important that the delivery were on the 19th.
When I shopped you didnt tell me that you couldnt delivery on the 19th.

Date of experience: May 19, 2019
PATRICIA A.
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I HAVE ORDERED FROM YOU BEFORE AND I AM ALWAYS SATISFIED WITH YOU PRODUCT AND SERVICE. THANK YOU PAT

Date of experience: May 19, 2019
Carol D.
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I have already received a thank you from the person it was delivered to.
I would do this again.

Date of experience: May 19, 2019
Tony R.
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Did not look as full as the picture
May 19, 2019

Did not look as full as the picture

Date of experience: May 19, 2019
rita l.
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Very easy!
May 19, 2019

Very easy! Fast too - which was needed

Date of experience: May 19, 2019
Leon m.
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Get them to her today
May 19, 2019

Get them to her today. And I'm a life long customer

Date of experience: May 19, 2019
C H.
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I liked the options and showing me when to order to ensure delivery, but did not like that I didn't see the handling service fee until the very end. Unfortunately, my order was not delivered same-day as I paid for, however when I contacted customer service they responded promptly and refunded the same-day fee I had paid. They also proceeded to send my friend two bouquets, instead of one to compensate for the later delivery.

Date of experience: May 19, 2019
Lori A.
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The $39.99 minimum was not appreciated
May 19, 2019

The $39.99 minimum was not appreciated. The design I choose was not honored. I choose something with bright yellow and oranges The delivered bouquet had too much filler and pink & purple with NO orange.

Date of experience: May 19, 2019
Dolores G.
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I sent this beautiful floral arrangement to NY. I chose the arrangement because of its soft beautiful colors. I received notice that it was received. I assume it was as beautiful upon receipt as it was in the photo. I like that I received notice of it being delivered. DG/California

Date of experience: May 19, 2019
Janice H.
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Funny.!..
May 19, 2019

Funny.!.$15.00 discount that is then recalculated into the delivery charge.I do not see a savings...
Delivery charge should be $8.00.

Date of experience: May 19, 2019
Estela A.
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Very satisfied with the service and how lovely they were.

Date of experience: May 18, 2019
Hannelore R.
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Easy to follow and happy about discount
May 19, 2019

Easy to follow and happy about discount.

Date of experience: May 18, 2019
Patty M.
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EXCELLENT LAST MINUTE SERVICE!
May 19, 2019

EXCELLENT LAST MINUTE SERVICE! A LIFE SAVER AND BEAUTIFUL
THANK YOU

Date of experience: May 18, 2019
John C.
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A
May 19, 2019

A

Date of experience: May 18, 2019
Don J.
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Over all i love the service
May 19, 2019

Over all i love the service

Date of experience: May 18, 2019
Scott I.
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It was advertised as "same day delivery"
May 19, 2019

It was advertised as "same day delivery". It was also posted that deliveries would be made between the hours of 9:00am and 5:00pm. At 6:00pm they were still not delivered. When I called to find out why I was told "they tried to deliver them at 12::00 noon but there was no one there. This was to be delivered to a surgery center. There is always someone there until 6:00pm Monday through Friday. The person on the phone put me on hold to call to check on if they were still going to deliver. He came back and said they were leaving then to deliver. BULL SH*T! Total lies. DO NOT DO BUSINESS WITH THIS LYING COMPANY! I hate when a company shows false advertisement to get customers to use them. My google search showed your site offered free delivery. I picked out an arrangement to be delivered and then get charged $2.99 for same day delivery. Then on the total charges page there's a charge for $14.99 for a service handling fee. So not only false advertisement but total misleading as well. Only follow up with me if you want to credit me those charges. Otherwise don't bother.

Date of experience: May 18, 2019
Melisa G.
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Quick, beautiful options and great prices
May 19, 2019

Quick, beautiful options and great prices. And the party absolutely loved her flowers. Thank you.

Date of experience: May 18, 2019
Maria F.
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It was very quick to order
May 19, 2019

It was very quick to order

Date of experience: May 18, 2019
Kathy Y.
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Adding $14.99 for a handling charge at the very end of the transaction is uncool. That fee should be listed up front.
I picked a lovely arrangement online in a certain price point. The arrangement that was delivered looks nothing like what I picked out. Why bother having choices to pick from if they aren't even going to be close?
Luckily the person I ordered them for had no idea what they should look like and she did like the arrangement.

Date of experience: May 18, 2019
Janet p.
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Best price on internet with great ratings!
May 19, 2019

Best price on internet with great ratings! First time sending!
My friends husband loved his gift basket! She said it was very nice and they would Enjoy every thing in it! Thank You for getting it to them I even had the wrong house # but they got it to them! Definitely would buy again from You!

Date of experience: May 18, 2019