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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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TJ E.
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Always simple, always worth it and high quality. Definitely a customer for life.

Date of experience: May 18, 2019
heidi s.
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Everything wa delivered just fine
May 19, 2019

Everything wa delivered just fine

Date of experience: May 18, 2019
Melanie M.
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Audrey Hoffman received the wrong roses
May 18, 2019

Audrey Hoffman received the wrong roses. She is allergic to baby's breath.

Date of experience: May 18, 2019
Melissa S.
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The flowers delivered a day late due to mechanical breakdown. The other thing is a the prices are deceptive. You don't know about the handling fee until you go to pay and then your prices are just like every other company.

Date of experience: May 18, 2019
Jean M.
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Very easy to select and pay
May 18, 2019

Very easy to select and pay. My sister was delighted with the flowers. I was impressed with the delivery time from ordering the flowers. From the photo they were exactly what I ordered. Would definitely recommend.

Date of experience: May 18, 2019
Z J.
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Very satisfied, order came earlier than expected without express delivery service. Great product. Very vibrant color of the flowers, very pretty.

Date of experience: May 18, 2019
Rita S.
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Quick and easy but shipping and handling must be pretty high. This was a gift to my daughter-kin-law.

Date of experience: May 18, 2019
Bill S.
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Don't waste your money
May 18, 2019

Don't waste your money. Horrible horrible horrible. Bananas brown, Oranges soft, balance of fruit "NASTY" with cuts scrapes and bruises. This could easly have been put together from the fruits that super markets throw away before opening in the morning. Wish I could some how get my money back. Probably won't publish these notes but have to try to inform others of this scam.

Date of experience: May 18, 2019
Sherrie h.
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I sent flowers to my cousin for her birthday she said the flowers were beautiful

Date of experience: May 18, 2019
Russ C.
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Order was for delivery on 5/11 and did not delivery. Contacted customer service, then showed to deliver 5/13, day after Mothers day. Then finally you supervisor called the delivery company and got it delivered 5/11 after 5PM.

Date of experience: May 18, 2019
john n.
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Nice product
May 18, 2019

Nice product.

Date of experience: May 18, 2019
Arlene F.
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Shipping charges not clearly defined before placing order. Shipping cost
Is way high in comparison to order price.

Date of experience: May 18, 2019
Karine S.
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Thank you for your services
May 18, 2019

Thank you for your services. We acknowledge that flower arrangements depend on local products availability and seasons. However, the freshness is essential. Our family is pleased with your services. Keep it up!

Date of experience: May 18, 2019
Rachel C.
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Delivery charge was too high& the arrangement looked nothing like the picture.

Date of experience: May 18, 2019
Maria A.
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The picture option on the vase is just wonderful.

Date of experience: May 18, 2019
Barbara T.
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Exactly what I ordered
May 18, 2019

Exactly what I ordered

Date of experience: May 18, 2019
Carol K.
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Second site I tried
May 18, 2019

Second site I tried. This site was great, no surprises. Will use again.

Date of experience: May 18, 2019
Barb C.
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Thank you!
May 18, 2019

Thank you!
My friend said the flowers are gorgeous! She just had surgery and the flowers really brightened her day.

Date of experience: May 18, 2019
Israel
1 review
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Don't ever use this service. I used them for mothers day for several years and got decent value for money. In 2019, I placed an order ahead of mothers day and was confirmed for Mothers Day delivery. Then on Mothers Day, I got a message saying the flowers would be a day late. I objected, but they delivered late anyway. Even worse, they substituted a plant of some sort that arrived waterlogged and dead.

These people no longer care about their customers and do not deserve anybody's business.

Date of experience: May 18, 2019
Daniel B.
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May 18, 2019

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Date of experience: May 18, 2019