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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
How would you rate From You Flowers?
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Hunter E.
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It was easy to understand step by step
May 22, 2019

It was easy to understand step by step. I was waiting on the phone call or confirmation email knowing they got it to the location but I never got one. The price was a little steep! But overall it made her happy so I am happy.

Date of experience: May 21, 2019
David B.
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Fast, easy, and user friendly
May 22, 2019

Fast, easy, and user friendly.

Date of experience: May 21, 2019
Marylou G.
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I paid for the Premium upgrade and the bouquet didn't look like the florist had added much more then what was in the picture online. I was a bit disappointed in the size of the arrangement after paying for the upgrade. I was happy with the delivery time though.

Date of experience: May 21, 2019
Jack B.
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The order was quick and efficient, It's exactly what I needed.

Date of experience: May 21, 2019
Jerry H.
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Order arrived with one of the rose buds broken off from the stem

Date of experience: May 21, 2019
p g.
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The delivered bouquet was more beautiful, fuller, and larger than expected. The recipient was very pleased and said the flowers were incredible. Thank you!

Date of experience: May 21, 2019
Didnt g.
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I got the premium southern peach for $80 and the reason I picked it was for the succulent mentioned in the description. There is no succulent. Also all of the flowers are much smaller than the picture (smallest Lily's I've ever seen), it looks like the basic... not modern. I will not buy from here again.

Date of experience: May 21, 2019
Nancy H.
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Beautiful yellow roses
May 22, 2019

Beautiful yellow roses

Date of experience: May 21, 2019
California
2 reviews
3 helpful votes
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Did not deliver
May 23, 2019

I gave 3 stars because it the price was reasonable, they offered same day delivery within 4 hours. The reason I took off 2 stars is because I ordered Purple Irises with yellow flowers... and what was delivered was not what I wanted, it was three roses, carnations, gerbera daisies and crisanthimums. I was never notified of the change by either FromYouFlowers or the local florist. I called to complain and was told another delivery would be set up (I assumed for that day) and nothing was delivered. I called again and was told they were waiting for a response from the florist. I asked to talk to a supervisor and the lady on the phone claimed she was the supervisor. She promised a delivery the next day and that she would see that the correct flowers would be sent. I waited until 4pm the next day and no delivery. I feel that if someone orders a particular item, that is what should be delivered or some communication needs to be had with the customer. I ended up getting 30% back from my purchase and a $15 gift card (probably will not use because I don't plan to use their services again). I'm no happy with my purchase at all. The photos below show what I ordered and what was actually sent. Not the same what so ever.

Date of experience: May 21, 2019
Jen R.
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Wasnt expecting a $15.00 charge at the end but great. Delivery was good and on the day I requested and from the picture I got everything looks amazing. I live in Nevada and had them delivered to Tennessee. Thank you

Date of experience: May 21, 2019
April M.
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I ordered flowers for a sick friend, beautiful white and pink lilies. The flowers haven't even bloomed so she has some green sticks in a vase.

Date of experience: May 21, 2019
Wendy T.
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I placed two orders both deliver to my daughters today and felt that a lot of greenery was used in place of flowers and based on what I've paid didn't match what was delivered

Date of experience: May 21, 2019
Tim K.
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It's suppose to be free delivery
May 22, 2019

It's suppose to be free delivery. I'm being charged $2.99 for same day/weekend delivery. My order is neither same day or weekend and I shouldn't be charged the additional fee. I'm not finalizing the oreder.

Date of experience: May 21, 2019
Kathleen B.
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It took me well over an hour to finalize my purchase! I was held off until after the cut-off for the next day expired. The 20% off is very misleading.
After all this, I certainly hope that there aren't any problems with the order!

Date of experience: May 21, 2019
Donna B.
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Easy site to use
May 22, 2019

Easy site to use

Date of experience: May 21, 2019
anon B.
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All the flowers look really good, however the pricing is on the expensive side.

Date of experience: May 21, 2019
Doreen G.
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Seemed easy, but I would prefer to comment after the flowers get there
Flowers were delivered to my daughter this morning, she sent me a picture. I am pleased with the arrangement, price & quick delivery
Thank you!

Date of experience: May 21, 2019
Kim C.
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Quick and Efficient and for that we are thankful!

Date of experience: May 21, 2019
Kathy Q.
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No problems, love your products!
May 22, 2019

No problems, love your products!

Date of experience: May 21, 2019
Hillary L.
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My friends the flowers
May 21, 2019

My friends the flowers. However, from my end they were not even close to the picture of what I ordered. I understand substitutions based on locale can be made, but it should still resemble the arrangement one believes they are purchasing.

Date of experience: May 21, 2019