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From You Flowers

4.1

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Donnette S.
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You need more customer service representatives. I waited for over 2 min. But finally hung up.

Date of experience: May 29, 2019
Barbara A.
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Good quality fruit and perfect presentation
May 30, 2019

Good quality fruit and perfect presentation. Very happy with product and delivery.

Date of experience: May 29, 2019
Debra H.
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Handling fee is 19% higher than similar sites.

Date of experience: May 29, 2019
philip o.
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Experience was OK
May 30, 2019

Experience was OK

Date of experience: May 29, 2019
Dean M.
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Easy online ordering
May 30, 2019

Easy online ordering

Date of experience: May 29, 2019
Ofelia S.
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It was my first time using their services
May 30, 2019

It was my first time using their services.

Date of experience: May 29, 2019
Liz T.
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I ordered an orchard basket, and it was full of fruit and candy. There were no savory items at all. Super disappointed. The fruit was delicious though. Thanks for that.

Date of experience: May 29, 2019
Dayla X.
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They were delivered as promised and were beautiful!

Date of experience: May 29, 2019
michele j.
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You should put in the delivery fee, so that we are aware of the price.
The picture of the bouquet to be sent was full and abundant. But the flowers received were lacking variety and sparse. I was disappointed in the end product

Date of experience: May 29, 2019
Anne K.
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Reasonable prices and easy-to-navigate website.

Date of experience: May 29, 2019
Joel H.
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Almost impossible to log in because of your pop up asking for email address even though I already had an account. Price does not match the amount I agreed to. Wanted delivery tomorrow yet was charged for same day deliver.

Date of experience: May 29, 2019
Gillian M.
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Great experience
May 30, 2019

Great experience.
Good prices and the flowers received were beautiful.

Date of experience: May 29, 2019
Taylor R.
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Overall great experience!
May 30, 2019

Overall great experience! Would recommend this site to anyone!

Date of experience: May 29, 2019
Charley B.
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Delivery charges way too high!
May 30, 2019

Delivery charges way too high!

Date of experience: May 29, 2019
Gloria M.
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Easy to follow instructions, very informative site.

Date of experience: May 29, 2019
Sally M.
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My granddaughter loved the flowers I sent to her.

Date of experience: May 29, 2019
Kathy K.
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Excellent, very easy to place order, recipients have always been very pleased with quality in past

The order needed to be revised due to my request that it be delivered yesterday which is understandable. However, the bouquet delivered, from what was said to me, was a smaller version (single rose, snapdragons and some other flowers) than what I ordered and paid for, didn't feel this was a good value.

Date of experience: May 29, 2019
Cecelia G.
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Not having the ability to actually see the hand selected by florist boquet, $19.99 turned into the price a your vased floral selections which defeats the purpose of "value" price

Date of experience: May 29, 2019
Gabriella W.
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The flowers were much smaller and it wasn't even the same arrangement that I picked online. The colors were completely different. Not happy

Date of experience: May 29, 2019
martha r.
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It just took longer than I wanted for the flowers to be delivered to my granddaughter. She was sick and I wanted to cheer her up. She just got them this morning.

Date of experience: May 29, 2019