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From You Flowers

4.1

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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TXSCBeachGirl L.
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The roses that were delivered look really wilted and droopy not the fresh bouquet as pictured that I paid for! This was for a 50th Birthday gift and I am VERY disappointed!

Date of experience: June 3, 2019
Larry S.
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It would be better to get the total with shipping charges before entering my payment information.

Date of experience: June 3, 2019
Sarah D.
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It was easy to order
June 3, 2019

It was easy to order. I hope it is delivered on time.

Date of experience: June 3, 2019
Tracy Z.
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...
June 3, 2019

Date of experience: June 2, 2019
norah h.
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...
June 3, 2019

Date of experience: June 2, 2019
Tennessee
1 review
0 helpful votes
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Huge let down!
June 3, 2019

I ordered and paid the upcharge for the Lovely Lavender Bouquet Deluxe Edition for my wife for our anniversary in May 31st. Just two days ago. I was very disappointed. She loved the have she received flowers. It was a surprise. I was disappointed because I knew what she received was not was represented in From You Flowers Website. I felt cheated. I said nothing to her about it. Didn't want to ruin our day but, it has bothered me for two days so here I am at 10:47 pm writing the review. Below are pictures. One is a screenshot of the deluxe edition from their own website and the others are indeed I took of what she actually received. The arrangement was terrible and small. Huge let down for me!
Order Number: *******
Delivery Date: 05/31/2019
Product: Lovely Lavender Bouquet Deluxe

Date of experience: June 2, 2019
Barbara C.
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It's really hard to answer these questions since the majority of the flowers ordered are sent to someone else so I have no way of knowing just how pretty they are if the recipient doesn't share that information.

Date of experience: June 2, 2019
Mitchell J.
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It might be useful to have a place to put special ordering information. This delivery is for a guest at the Hilgard House Hotel. She will be arriving on Sunday, and I don't yet know her room number. I assume it would make things easier for your delivery people to have this kind of additional information?

Date of experience: June 2, 2019
Shirley F.
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I've used your service before with never any problems.

Date of experience: June 2, 2019
Howard W.
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Easy to do
June 3, 2019

Easy to do. Hopefully the flowers are as nice as they look online. Friend was pleased with the flowers. She said they brightened her day.

Date of experience: June 2, 2019
Kathy H.
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I followed the link to this site because it offered a 50% discount and said that it would automatically be applied to my order - it didn't and when I started the order over to attempt to obtain the discount, it didn't come up - instead a 20% discount code appeared - I added it, it lowered the price - but by the time I completed the process of ordering and needed to hit submit, it had magically vanished and I was charged full price - sure hope the flowers and delivery are what is represented more than the price on your site was

Because this was a gift - I am not sure exactly when it was delivered, but I sensed it was not on the day I was told it would be delivered. The recipient sent me a photo and rather than the pale peachy-pink flowers shown and described in the photo, they received bright orange flowers for their newborn girl

Date of experience: June 2, 2019
Molly C.
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Very easy to order!
June 3, 2019

Very easy to order! I sent flowers to a friend who just had surgery and she did not get out when she was expected to so I'm not sure how they look. But i would give high ratings to the delivery store. They called to let me know that no one was home when they delivered. This is the best flower delivery I have ever had! Thank you!

Date of experience: June 2, 2019
Adrian D.
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I was sent a picture of the flowers and I selected a premium arrangement, and I was very dissapointed with the size of the arrangement. I felt I did not get the presented product.

Date of experience: June 2, 2019
Barbara J.
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Hoping your product is as superior as I've heard!

Date of experience: June 2, 2019
Ellen F.
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I think putting the service and handling fee on it is just a way to get around free delivery without charging for delivery. I think it is dishonest. The flowers were more sparse than the picture online.

Date of experience: June 2, 2019
Tracy H.
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Amazing gift for a child
June 2, 2019

Amazing gift for a child. Was a little different than picture but even better!

Date of experience: June 2, 2019
Christina L.
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My daughter received her flowers yesterday and can't stop commenting on how beautiful the arrangement is. They smell beautiful, as well look beautiful. She sent me pictures and I am very happy with my purchase. She said everyone is saying how beautiful they are.

Date of experience: June 2, 2019
Nancy R.
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Please make sure that the flowers are the DELUXE size! That is what I ordered and expect! This is my 1st time to order from you! If this order is GORGEOUS and FULL, you will get MEGA BUSINESS from me! I am a REALTOR...I send bunches of flowers! Please make this one a BEAUTY! Thank you SO MUCH! I look forward to future business with you! Thank you again!

Date of experience: June 2, 2019
Lori G.
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The flowers didn't seem to be as fresh as they should have been. Also they didn't look like the pictures on line. The one I ordered had blue mixed up through the center and when it arrived it had very little blue and what it did have was at the top in the back. The other one was supposed to be shades of purple. It has a lot more pink than purple. Slightly dissapointed.

Date of experience: June 2, 2019
VY U.
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Appreciate yall
June 2, 2019

Appreciate yall.

Date of experience: June 2, 2019