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From the business
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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Was impressed -same day delivery
Quick and easy and good flower options.
Shopping was nice. Service excellent!
The flower arrangements seem beautiful but there has to be a way to just fill out the information once for an order containing multiple arrangements instead of repeating the info for each one. It is extremely redundant. You would have gotten 5 stars otherwise.
Update: I was charged twice for my order but the customer service was Excellent and reversed the charges. I was also very pleased with the delivery time and communication. However being a millennial (32 yrs old) and living in the era of Amazon, I make purchases online frequently and I find the process intuitive and frictionless and that is one of the reasons they thrive. Your online process needs to be improved upon. Ordering multiple arrangements of flowers to be delivered at a set time and for a reasonable price should not cost me a great deal of time and energy. Otherwise, your product was excellent and so was your live customer service.
Quick and easy. Not real happy with the $14.99 handling charge without warning.
The flowers are beautiful. I paid for the upgraded bouquet, but the actual one doesn't look quite as full as the picture.
Easy to use! Plant was beautiful!
Great product and service! Lots of options at fair prices.
Awesome business platform for out of state/country orders. Would like to see expansion to other states.
I been liking all the orders and delivery excellent I will always be customer thank you for a wonderful service
I always order from here. Easy to navigate. I only wish you could inform me of which florists get the orders.
Some flowers seem bruised or brown. Not entirely thrilled.
Super nice
Appreciate the delivery discount on my first order. Ordered after I was offered a the discount. Order delivered right on time on Saturday (which I paid extra for). Long stem roses were beautiful...one rose was soft and limp but the other 11 were good. The care instructions and the gift card had more of a quality look than most services we've used in the past. And the company seems to care very much about customer satisfaction in case you have a problem. Not perfect, but I'd order again from them.
Always get what I order,Very happy with the service
Xo
Easy. I was told the flowers were the freshest my friend had ever received!
Flowers delivered day early. Balloon was deflated. Was not satisfied.
Easy and quick! Handling fee was high.
The plants were a gift for a friend recovering from surgery. She called to say that it was the most beautiful arrangement she had ever seen, and thanked us profusely. The photo she sent to us confirms her words. It was lovely and fresh.
The delivered product was not what I ordered.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members