From You FlowersReviews 147,189

I received 1/4 of my flowers dead and mushy (brown) or broken. When I called customer service said the only thing they could do is "tell the florist who sent them." I don't recommend them. The picture below is just a couple of them as an example.

Ordered lovely flowers and a box of chocolates for the wife's birthday while I was away. Delivered a damaged partial order, mistakenly cancelled half the order on their end. Terrible, will not do business in the future.

I live 12 hrs. Away from I could not make it Aunts Funeral, so decided to send flowers. As I spoke to the representative he did inform me that they could not be sent the same day, So that meant the next day. The next day so happened to be the Funeral. I ask not only once but mutable times, "Will the flowers be delivered before 11?" the rep said 11;30 I said that wouldn't work. Due to the fact Funeral started at 11. Now maybe its me but he then said that 11 would be the latest. Today was the funeral. NO FLOWERS ALOOT OF "WE DO APOLOGIZE FOR THE INCONVENIENCE,WE'LL BE HAPPY TO SEND TO ANOTHER ADDRESS 'It took longer to get him to get the info then it took for him to place the order. Not only that I was told that flowers will be delivered today before 6. Hopefully my family will receive them today. Will I be using again NO WAY! I honestly believe i should get half of money back including the shipping.

I set up many orders for delivery for my staff and payed extra to have them delivered in the morning at 2:45 when I was on the phone with friends m you flowers one was delivered. I was promised the rest would be delivered by 6:00pm. 2 days later still no delivery. The order was placed on a Friday for Monday morning. When I called I did get someone finally they refunded one of the orders again promised it would still be delivered the next day which never happened. Very disappointed.

Do not! I repeat, DO NOT! Use these guys, there are scam, they did not deliver your flowers and kept given me refunds from $3 that never showed, they should be shut down asap! They're ripping people off. Who can we report to?

Worst experience of my life. Paid extra for shipping by noon. Told me at noon after I reached out to check status they wouldn't be able to. Said it would be by 5pm. By that time she was getting discharged from the hospital so I had them change the delivery to her home. Then they tell me it will be 2 more days until they can deliver and sorry for the delay. Then she tells me that they had left the hospital when the nurse called and said her flowers were delivered so she had to go back and get them. Worst service ever. And to top it off the bouquet looked NOTHING like what I ordered. It looked like a cheap $5 bag of flowers you could get at any grocery store. Not even the same colors as what I ordered! All they offered was to cancel my order and refund me in a few days. I got SCREWED. I'll post what I ordered and what was delivered. Save your money just go to the grocery store!

The flowers arrived late. I would use a local florist. Was on hold with the for over an hour. They did offer discount and refund Customer service responded quickly. Update. Customer service did give refund. Just make sure to order earlier than you need for possible delays.Flowers were pretty but not as full as the picture.

I ordered a dozen orange roses. I got 11 pink dried up old roses for 68 bucks. I contacted them and they said I would get a refund if 11 dollars. Seriously.I want the flowers I ordered a complete refund. Do not from these people. Below is what I got and what I ordered.

I ordered a 179.00 worth of flowers 2 bouquets for Easter, one for my mom and one for my youngest sister, not only were they the wrong arrangement, some of the flowers were wilted, the roses in each arrangement died before they could open up, I've been talking with one of the agents for a week now trying to see if I could get some of my money back, or some kind of accommodation, shoot… them suckers sent me an 11.00 refund, I'm not happy at all, so I've decided to take this matter to a higher ground, I've been dealing with corporate, so far so good, I'll be getting a full refund. Thank you.

You show the picture of the bigger flower advertising a lower price like $29.99, however when I click on the item you feature a deluxe with a larger price tag $69.99 that is not RIGHT its false ads!
Then you charge the customer for the delivery service that you advertise and call is sur charge tax or whatever!

Order was a nightmare. They set delivery date 5 days beyond when I wanted/ordered. Would never use them again

I received flowers (pink roses) for my niece for her birthday when they arrived they had no life to them at all I was highly disappointed. First and last time

NEVER EVER AGAIN! I order gift my daughter's birthday a week ago. The package was not delivered and they offer me delivery after 2 days. This is an absolute mockery of me and my daughter's holiday.

Ordered a plant for a funeral on March 20,2023, by Wednesday I received a call saying the florist wasn't able to deliver due to incorrect name or not the correct delivery address. Well, I used my uncle's first two initials. So, I told them his first name, Joe, as well as his last name. Next day, I decided to contact them to make sure the correction was made, and the florist knew of the change. I was assured there was no problem moving forward. Well, here it is the day of the delivery, and the funeral home should have received the plant and I decided to call. NO! I contacted From You Flowers after confirming the tracking information. They still insist that the correction was wrong, and the florist couldn't make the delivery. I knew this place was very shady. How hard is it to find a deceased person in the correct funeral home and he is the only one with those initials as well as name there? I asked for a refund since they assured me that they had the updated name. They tried to offer to deliver to the house but, if you can't deliver to the funeral, why would I trust that you would deliver to the house? It's a NO! They issued a full refund to my PayPal account.

This place is not to be trusted, especially when you hear all kinds of noise in the background. Trust 1800flowers.

I ordered an arrangement for my cousins birthday in another state. The flowers that were delivered were TOTALLY different than the one I ordered. I called customer service they were only able to compensate me 30% of my order and I had to fight for that. The workers were very patient, but I feel more could be done to rectify it. So disappointed! Really hesitant to order again. I couldn't upload the pictures, but I'm happy to share.

I'm so disappointed, my best friend son was killed and his Mom is no longer here. I ordered sympathy flowers to be sent to the church on the service day before 10 even paid the expedite charge, for them to arrive at the church 3:34pm when no one was longer there was horrible, this is the 2nd time Youtoflowers have left me down. I will go somewhere else from this point on! Heart broken Customer had to give 1 Star they didn't deserve it

Well I have an issue with the order not arriving on the day I ordered and paid an additional $8 dollars on top the the regular service and handling fee of $14.99. Then they switched up my order from a $29 arrangement to a
$39 dollar arrangement. If that was not enough they are charging me a $4.60 sales tax and I live in a sales tax free state as so does this company. They are in New Hampshire. They told me some BS that because it was being delivered to a Nevada address I need to pay Nevada sales tax. What a crock! Do not do business with this company. I did call and it took 50 minutes and 3 people to resolve some of this issue. Now I am not sure if the flowers will even arrive. It is not 6:30 in Nevada and I doubt they will.

Ordered flowers for my niece for delivery on Wednesday, late evening they informed me it would be Thursday, late Thursday I had to ask if she received anything and nothing, I e mailed them about delivery and I got we're so sorry it will have to be Friday. WTF, is website is a joke! I do not recommend it at ALL.