From You FlowersReviews 147,189

Order was to be delivered on monday. I checked the website and it said delivered. Spoke to my friend on Tuesday she said never got them. I chatted with the company they said sorry that they would be delivered Wednesday with an upgrade. No, not happened. Called Thursday morning person said they didn't have a florist but now they did and they would be delivered by 12 noon and would give me a 30% refund, No flowers by 1pm. I called again and they said give me a 10% refund, I guess they dont keep a record of the calls. Now they told me by 6 pm. I give up!

My son brought me flowers for Mother's Day, they were suppose to be delivered on Thursday 3 days before Mother's Day The flowers were delivered on Monday evening, dead. I called the From you Flowers.!st I couldn't understand the person on line. He finally said they would send new flowers on Wednesday. Wednesday no flowers, called again. They say they will give my son a full refund but at this point who knows. The customer service is awful

I ordered flowers to be delivered before mother's day.

After mother's day, I contacted them to find out what happened. I got an automated reply.
Two days later, I got an email saying that the delivery address was incorrect. But didn't reference my original query. I checked their website. I checked the address of this delivery to the past five for the same address and I got a screenshot of the delivery address from Google maps and replied to their email.

The next day I got a note that said they tried to deliver but the recipient wasn't home. Since the recipient is a shut in, I got very concerned and called to make sure everything was alright. She was home and fine. I sent them an email to please cancel the order as the occasion had come and gone and I didn't have any more time trying to work with them.

The next day, I got an email that said that I had not provided a delivery address and they had searched their records and could not come up with one.

I called to tell them to cancel my order. They told me they were just awaiting my answer with a description of the house. I asked them why no one had asked for a description of the house and told them I wanted yo cancel the order. They offered me a 20% refund.

I will not pay for a product I have not received and no law will force me to. Expecting customers to pay for their incompetence is fraud and I hope everyone fights them in this.

I have used this company for years but now that they are using foreign call centers and AI, they are not a reliable company.

Even ONE star is too much for this company! I ordered an arrangement for Mother's Day May 3rd paid extra to be delivered on or before Mothers Day. Well, Mother's Day came and went and no flowers. I contacted support and they had no clue where the order was and first offered me $10 coupon to USE on my next order! ( my total was $100) then after speaking to a supervisor I was assured the flowers will be delivered in 2 days ( after Mother's day). Guess what? The order again was not delivered. If I wanted Mother's Day flowers to arrive on Father's Day I would have picked that date!

Sent the wrong arrangement and only provided a 20% credit because if their mistake. Not ok. I would like for the company to make this right by sending the correct arrangement or offering a full refund.

Ordered flowers on May 10th for Mothers Day and they were never delivered. Called the company on Mothers day and got an apology and said it would be delivered the next day. Waited the next day, no delivery. Called them back and the said it would be delivered today by 6pm. Now these are flowers that were ordered 5 days before the holiday and they want to try to deliver them 3 days after the holiday. I will never use this company again. Bad customer service.

I would give 1 star if I could. Ordered Mother's Day flowers 5 days before Sunday. They arrived today, the box and flowers crushed. $70 for nothing. I have told them and hope they make it right, but Im not holding my breath.

ZERO STARS! Ordered flowers for Mother's Day to arrive on Friday. Order showed delivered, but never was. Contacted customer support, who I could barely hear. After 30 minutes of back and forth, they agreed to make sure the delivery was made on or before Sunday (Mother's Day). AGAIN, the flowers never showed up. I requested a refund, and 3 days later they stated they're still working on their "investigation". I ended up disputing the charge directly with my card company.
This company is nothing more than a horribly run aggregate company. Do yourself a favor and order directly from a local shop.
THE WORST EXPERIENCE I'VE EVER HAD!

Mother's day...I paid early. I paid extra...all you had to do was deliver your trashy 35 dollar flowers on time or tell me xouldnt...u did neither.your trash you didn't even acknowledge even after giving benefit of doubt.but no u single handedly ruined My wife's mother's day. You ruined my children's mother's day who saved for these flowers. I always go 1800flowers. Yet here we are I took chance and you didn't even care to explain or acknowledge...your a trash company and this is only beginning. Watch how I report the others you have done same to. You refund my money like that fixes it...your a fu king joke. Now it's bigger. You ruined whole day and didn't care.

If you want reliable flower delivery, don't use Fromyouflowers.com. We never received my wife's Birthday flower delivery. Tracking never showed it being delivered and when you call you get the run around. After working a 10 hour shift, I had to go buy flowers for my wife because they never delivered the flowers I ordered 2 weeks earlier. I'm still waiting to see if I receive my refund. I learned my lesson with them.

Ordered flowers for Mother's Day on 5/9 and was told they were delivered on 5/11 which they weren't. Customer service placed re-order but couldn't tell me when they would be delivered because they were waiting for flowers from the wholesaler's warehouse. Would not answer the question when asked if any flowers would arrive on Mother's Day. Very poor customer service.

I thought I was ordering flowers from Romanies Florist somehow ordered from foryouflowers. For 84$ what I received was worth 18$. I called Ramonies Florist TO FIND OUT WHERE MY FLOWERS WERE and was told for you flowers GATHER ORDERS, AS IF THEY ARE RAMONIES. THEY AREN'T A FLORIST! THEY HAVE FLOWERS SENT FROM AN UNREPITABLE SOURCE. THEY ARE A RIP OFF. BEWARE! SEE PICS OF WHAT I ORDERED AND WHAT I RECEIVED. The first picture with bow and roses is what I ordered. The other 3 pics is what was sent.

Yesterday, 5/12/23, my wife recieved flowers from our daughter and they were broken, and nearly dead. Two of the main flowere (sunflower) were broken and some of the smaller flowers were close to dead. When my daughter called to complain they gave her only a partial refund. I have sent flowere many times over the years and never had but one bad one and the company quickly sent another. It was not Flowers For You. Would not reccomend.

I have made several orders with this page, but with this last one I felt cheated. I made an order for my mother for Mother's Day and the flowers arrived withered and colorless, they did not look anything like what was shown in the photo. I feel disappointed with this page. The difference is very noticeable in the photos. I took the photos today, which was when I received the delivery, and the flowers look horrible

Every time i place an order from fromyouflowers it has been over 2 weeks late i call customer support and i am told the same thing which is that it will arrive by 6 pm that day but it never does you would have better luck trying to fit a camel through the eye of a needle do not make the same mistake i did 10/10 would not recommend

I ordered flowers for my Mom for Mother's Day. The order came to $53.90. Below I added photos of what the arrangement was supposed to look like and the second photo is what was delivered. This is shameful! These flowers look like what a florist would sit aside when making an arrangement. This does NOT look like a $53.90 arrangement. I reached out to customer service and they said they were sorry and that they were giving me a partial refund - $10.54. I will NEVER order from them again. It's too late for me to order anything for her now because it is the Friday before Mother's Day. I live out of state so it's not easy to just drop off flowers from somewhere else. I can't even order them at this point because they will not be delivered until after Mother's Day!