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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Leann H.
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Loved it
August 4, 2019

Loved it. Super friendly and affordable!

Date of experience: August 4, 2019
Robert L.
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Good service and quick
August 4, 2019

Good service and quick.

Date of experience: August 4, 2019
Garett E.
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Awesome flowers but a little pricey
August 4, 2019

Awesome flowers but a little pricey

Date of experience: August 4, 2019
Seth s.
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Easy, efficient, and quick!
August 4, 2019

Easy, efficient, and quick!

Date of experience: August 4, 2019
Alicia Z.
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Recipient loved the arrangement of flowers
August 4, 2019

Recipient loved the arrangement of flowers. Delivery was within time frame as promised. Very pleased with this purchase. Thank you!

Date of experience: August 4, 2019
Heather T.
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Great website, same day delivery!
August 4, 2019

Great website, same day delivery!

Date of experience: August 4, 2019
Lukas P.
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Surprise charges only disclosed at the ultimate step before payment undermined your transparency score of an otherwise satisfactory delivery on the order.

Date of experience: August 4, 2019
marietta T.
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Nice flowers, as expected
August 4, 2019

Nice flowers, as expected

Date of experience: August 4, 2019
Khaled K.
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Easy and quick
August 4, 2019

Easy and quick

Date of experience: August 4, 2019
Janice S.
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Everything went well
August 4, 2019

Everything went well. It looked good and she was happy. Thank you

Date of experience: August 4, 2019
Farrah S.
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Flower delivery is not cheap
August 4, 2019

Flower delivery is not cheap.

Date of experience: August 4, 2019
Joe E.
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Advertised prices are cheaper than most
August 4, 2019

Advertised prices are cheaper than most. However, the service charges are higher and the same day delivery charge is deceiving when you read the add, which would imply to most that it is free

Date of experience: August 4, 2019
Blake A.
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It was exactly what I expected
August 4, 2019

It was exactly what I expected

Date of experience: August 4, 2019
Melissa C.
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I was supposed to receive a customized vase and I didn't. Ups left the package downstairs it could've been lost or stolen. I called customer service, they said I would receive a confirmation email for a partial refund but I have yet to receive it. The flowers were nice and it was an overall easy process minus the few disappointments. Than you.

Date of experience: August 4, 2019
Praveen R.
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Prompt service
August 4, 2019

Prompt service.

Date of experience: August 4, 2019
Kyle L.
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You advertised same day delivery and that did not happen.

Date of experience: August 4, 2019
Susan M.
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These flowers were for my parents
August 4, 2019

These flowers were for my parents. The delivery driver was very nice, according to my mom. Received in a timely fashion. I saw pictures of the flowers and wasn't super excited about the arrangement this time. I have ordered from you all before and am sure I will continue to. Everyone has an off day sometimes. My mom was happy with them. Thanks.

Date of experience: August 4, 2019
Cheryl R.
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Your question about "Did you receive your order?" is confusing because I actually didn't receive. The person who I purchased it for received it.

The person who I sent to bouquet to had a picture taken of it. I thought there was going to be more flowers in it like the picture. It seemed as if more greens where added to the bouquet instead of flowers when I chose the next size larger arrangement.

Date of experience: August 4, 2019
Constance L.
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The flowers were more beautiful than the picture. I will use your service again and tell my family and friends.

Date of experience: August 4, 2019
Albert O.
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Disappointed that the price was $7 more then the first price stated $27.99. If you offer free shipping it should't affect the listed price. Shipping should never be 3/4ths of the price of the merchandise. $14.99 shipping on a $27.00 purchase is not good.

Date of experience: August 4, 2019