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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Elliott W.
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Thought the bouquet was over priced for what it was.

Date of experience: August 6, 2019
Dorothy H.
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You are always the best and precise and communicate very well. I just had one question. On this order I ordered the Premium - what makes it premium? Thanks!

Date of experience: August 6, 2019
Scott C.
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Service fee high, other than that Great
August 6, 2019

Service fee high, other than that Great

Date of experience: August 6, 2019
Elaine K.
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Thanks
August 6, 2019

Thanks. She liked the arrangement.

Date of experience: August 6, 2019
AJ G.
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This was a special occasion for us but the card I wrote was not delivered to my wife;-(

Date of experience: August 6, 2019
Donna Y.
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Easy access on-line, great variety to select from, good prices.

Date of experience: August 6, 2019
Kim E.
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The premium Sweet Devotion was not what was sent. I was shocked when I saw the photo of what was sent.

Date of experience: August 6, 2019
Meaghan K.
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The bouquet received by the recipient was not even close to what I had picked out. The picture shows 4 roses there were only 2. Not happy with the service this time at all. Was supposed to be delivered on a Friday was delivered on Monday - for a birthday that really sucked. And for $46... I could have bought a bigger prettier one at a grocery store.

I would love to get half my money back.

Date of experience: August 6, 2019
Jerry D.
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Handling cost excessive
August 6, 2019

Handling cost excessive.

Date of experience: August 6, 2019
Sally P.
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So far, no problem
August 6, 2019

So far, no problem. Will have to see how the product turns out on the receiving end. The product was pretty much as pictured, so I am pleased. I will use this company again.

Date of experience: August 5, 2019
Asha M.
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Very professional..
August 6, 2019

Very professional. I had an issue... when I emailed them about it I got a response within five minutes and the matter was resolved very promptly
Very happy with level of service

Date of experience: August 5, 2019
Teresa O.
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Excellent every time
August 6, 2019

Excellent every time

Date of experience: August 5, 2019
Sue C.
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I thought I was being offered free delivery for life.

Date of experience: August 5, 2019
Nan M.
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Great selections!
August 6, 2019

Great selections! Thank you.

Date of experience: August 5, 2019
Jeannie P.
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Picture of flowers seemed bigger than what my Mother actually received

Date of experience: August 5, 2019
Karen O.
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Beautiful flowers
August 5, 2019

Beautiful flowers. Easy purchase.

Date of experience: August 5, 2019
Celeste Q.
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Great!
August 5, 2019

Great! Overpriced but worth the response from the recipient.

Date of experience: August 5, 2019
Linda M.
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Great service and the recipient really like the product.

Date of experience: August 5, 2019
Anne Z.
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Good selection, shopping user friendly
August 5, 2019

Good selection, shopping user friendly

Date of experience: August 5, 2019
Terry W.
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The same day delivery service was excellent
August 5, 2019

The same day delivery service was excellent. I made the order and the flowers arrived within 2 hours.
I highly recommend this product/service to all.

Date of experience: August 5, 2019