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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Barbara T.
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Have ordered from this site several times
August 25, 2019

Have ordered from this site several times.
The flowers have always been delivered as requested.
The flowers are of good quality and long lasting.
Will continue to use this company when sending flowers,both locally and out of my state.

Date of experience: August 24, 2019
R M.
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It was very easy to find what I needed
August 25, 2019

It was very easy to find what I needed. I was able to change my order several times before I settled on my final product.
I was surprised at the special handling fee, didn't see it until I was almost finished, I thought that I had made a mistake.
I enjoyed the experience.

Date of experience: August 24, 2019
Anne J.
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Very happy with service, next day delivery arrived before lunchtime & My sister was very pleased with her flowers.

Date of experience: August 24, 2019
Sharon W.
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Everything was easy
August 25, 2019

Everything was easy. Hope the balloons are great!

Date of experience: August 24, 2019
Mike C.
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Delivery was delayed until today
August 25, 2019

Delivery was delayed until today. I paid for delivery YESTERDAY and expect a refund for same day delivery.

Date of experience: August 24, 2019
Thomas K.
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Not only was it a day late, but the colors did not match what was shown online. The flowers are also half dead. I was excited to surprise my wife for our anniversary, but was disappointed that it all turned out this way.

Date of experience: August 24, 2019
Christine A.
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Had to refresh website to keep it moving
August 25, 2019

Had to refresh website to keep it moving.

Date of experience: August 24, 2019
Nicole J.
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There are a lot more options on this site!
August 25, 2019

There are a lot more options on this site! My friend adores her birthday flowers. I sent the cotton candy bouquet and it is gorgeous.

Date of experience: August 24, 2019
Linda S.
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I always use From You Flowers for beautiful flowers and gift baskets.

Date of experience: August 24, 2019
Mike N.
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Easy and clean user experience
August 25, 2019

Easy and clean user experience.

Date of experience: August 24, 2019
Carol M.
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Very disappointed
August 24, 2019

Very disappointed

Date of experience: August 24, 2019
robin a.
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Some parts of the site was hard to navigate and I had to start over because the coupon the site wanted to apply wasn't the one I wanted to use and it was grayed out and it would let me change it, but once I did I was able to complete my order. The flowers arrived on time and were full, fresh and beautifully arrayed. I was very pleased.

Date of experience: August 24, 2019
TWolfe L.
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I had to try placing the order 4 times
August 24, 2019

I had to try placing the order 4 times. It kept resetting when clicking the place order button and kept receiving an error when clicking on the PayPal button for payment.

The recipient loved the flowers. They sent me a picture and they looked great, just like the website showed. The order was placed late in the evening for delivery the next day and they were delivered before lunch.

Overall, very satisfied with my purchase, but the website issues need to be addressed.

Date of experience: August 24, 2019
Dawn G.
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Flower arrangement was beautiful and process of ordering was simple. Quick and easy!

Date of experience: August 24, 2019
LB N.
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Delivery prices are too high
August 24, 2019

Delivery prices are too high.

Date of experience: August 24, 2019
Madonna T.
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The basket looked almost like the one I ordered
August 24, 2019

The basket looked almost like the one I ordered

Date of experience: August 24, 2019
Edythe G.
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Second order.Have not received results as of yet
August 24, 2019

Second order.Have not received results as of yet. We shall see!

The second order which was sent to my husband arrived at 8:30 A.M. on Saturday, the 24th. The arrangement was lovely, flowers very fresh and lush. I am pleased with the florist shop that did the arranging for me.

My only complaint is the shipping cost is too expensive.

Date of experience: August 24, 2019
Pippylongstocking K.
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Needed same day service and you really came through. Flowers were delivered in a matter of hours.

Date of experience: August 24, 2019
BRIAN S.
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I need these delivered today between 7am and 2pm EST. Imperative.
THANK YOU

You did it! Sending anniversary flowers to the LOVE of my life from 2,000 miles away and you guys nailed it!
Would have been an uncomfortable time relocating to the couch for the foreseeable future!
Thank you,
Brian

Date of experience: August 24, 2019
Linda U.
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Easy to navigate and select, and place an order
August 24, 2019

Easy to navigate and select, and place an order. Amazed how fast request went from online order to delivery in another state.

Date of experience: August 24, 2019