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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Miranda D.
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The flowers that were delivered were not even close to the ones I ordered online. I specifically ordered certain flowers for a reason and then received something totally different. The flowers that were delivered were pretty just not what I ordered.

Date of experience: September 9, 2019
Alice A.
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You change the order to a higher price at the very end, so I swear I will never use you again, but I come back again, mad at the end each time.

Date of experience: September 9, 2019
Tim z.
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I never got the chance to pick my flowers or the balloon and the package was very small for being the premium package

Date of experience: September 9, 2019
BARB S.
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Very easy and user friendly web site to order from
September 9, 2019

Very easy and user friendly web site to order from

Date of experience: September 9, 2019
Stephen G.
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My Mom loved her flowers
September 9, 2019

My Mom loved her flowers. And I agree they did look nice. But the bouquet size looked smaller than what I ordered. I like your site and flowers but the process of picking a bouquet size and getting the size we order is questionable. We're really at the mercy of the given florist. How are florists even checked as to how they are doing? Just something that has always made me wonder.

Date of experience: September 9, 2019
Michelle Y.
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Easy internet ordering
September 9, 2019

Easy internet ordering. I will update when I know the flowers were delivered. Flowers were ugly and half dead, not like the picture at all. Terrible! Will not order again.

Date of experience: September 9, 2019
Lisa O.
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Easy, love free delivery!
September 9, 2019

Easy, love free delivery!

Date of experience: September 9, 2019
Nancy R.
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I wish my discount coupon lasted longer
September 9, 2019

I wish my discount coupon lasted longer.
When my flower arrived they were fresh and a beautiful arrangement. I would recommend this company for flower for any occasion.

Date of experience: September 9, 2019
Pete Q.
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Fast and easy, one of the few I found available in such a short time

Date of experience: September 9, 2019
Samantha U.
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Really good service and beautiful flowers!
September 9, 2019

Really good service and beautiful flowers!

Date of experience: September 9, 2019
Wayne Q.
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I though that shipping was included like many other flower shops.
Shipping is very expensive.

Date of experience: September 9, 2019
Catherine F.
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Happy recipients
September 9, 2019

Happy recipients.

Date of experience: September 9, 2019
kate r.
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Was shocked on the shipping fee
September 9, 2019

Was shocked on the shipping fee

Date of experience: September 9, 2019
Kyksmom F.
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Ordered flowers for my mom for her birthday, and used same day delivery. She said the flowers were beautiful and arrived just a few hours after I placed my order! I will use them again!

Date of experience: September 9, 2019
Darlene A.
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The flowers were delivered as hoped and were lovely
September 9, 2019

The flowers were delivered as hoped and were lovely.

Date of experience: September 9, 2019
Adrian H.
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The flower options are very lovely
September 9, 2019

The flower options are very lovely. It would be nice if the delivery fee was declared before the final review page, but it is a typical delivery price and not at all unusual or unexpected. It would be more helpful if the expedited time box was not automatically checked for residences as the recipients work later in the day and are asleep prior to noon. Thankfully it was listed on the review sheet and I was able to go back and change it so the delivery would occur later in the day.

The flowers are beautiful and healthy, absolutely worth the price paid. Delivery occurred on the selected date and the arrangement was incredibly lovely. I'm thrilled! Thank you so much!

Date of experience: September 9, 2019
Betty R.
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Flower cake is Beautiful!
September 9, 2019

Flower cake is Beautiful!

Date of experience: September 9, 2019
Cynthia P.
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Quick and easy just hope the flowers delivered are beautiful as well.

Date of experience: September 8, 2019
Sherry H.
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Everything was great except the $14.99 special handling fee...
I really didn't like that at all, that could keep me from using service

Date of experience: September 8, 2019
Mary D.
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Went well
September 9, 2019

Went well. I will wait and see what the final product looks like before i decide if I will order from you again or recommend you to others.

Date of experience: September 8, 2019