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From the business
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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70 dollars later one day late, and they say last minute oh, we don't have that can we substitute? I say yes. The next day they say oh sorry we found out we don't deliver to your area. We cant deliver to your area? It made me look bad because now this person does not have flowers for her birthday. Im not that far. Then its an hour on the phone to argue with people get a refund, then they don't want to give me one this is the worst company ever- avoid at all costs... Im so angry...
When you have a special day you want flowers delivered on - you pay extra for early delivery and they dont show up until the next day.!? You would think I learned a lesson... I thought maybe they had a bad day... but twice? No thank you - I will find another flower shop to take my money.! Y'all suck.!
Amazing is all I can say. I got an email after I purchased and it said if I come back I could have free delivery. I had already finished my order so I sent an email asking why I didn't get the free delivery? In a few minutes I had an answer, we can only use one offer and I had used a 20% off however, it was less than the free delivery so they gave me the extra in refund! EXCELLENT CUSTOMER SERVICE. My daughter got her arrangement, it was beautiful and she was so happy! Thank you!
I always use Ashland Addison
Your handling charges are way to expensive and way over the top on price!
Some of the flowers were dead but they were beautiful.
My overall experience was okay. Be careful because the extra fees add up. I will review my next bill closer, but I will give FromYouFlowers another chance.
Quick and efficidnt!
Easy to find what I'm looking for.
Easy purchase and timely delivery. Good prices compared to other online flower shops.
Found your site but the S/H fee is more than I already pay at my regular site, should have given me the 20 % you promised when asking for my E-mail address
All except for being hung up on 3 times of calling to check my order I was satisfied with the beautiful flowers... I feel you just need to work on your customer support team i didn't appreciate calling back to back 3 times to be just hung up on and finally being helped after my 4th call
I don't have direct information on the quality of the flowers or how long they will remain fresh as this was a gift.
However the person who received the flowers said they were beautiful.
Easy ordering process and quick delivery. Will definately use again.
This was a floral arrangement gift that I sent to my daughter in Brooklyn, NY.
She sent me a picture of the arrangement and it was as described.
She was very pleased with the fall arrangement.b
Quick service
Great prices and quick delivery, but I was surprised by the $15 service/handling fee, which seemed high to me, especially on top of the $3 "same day delivery fee." Seems like all different kinds of service business are padding their revenues with fees on top of fees, instead of making their end prices visible to shoppers.
My sister loves the flowers I ordered for. Her. I got mixed up on the delivery date but was easily able to change it & get it right. I sent my request via email but also called. Your staff member was helpful, kind,& courteous! Overall-a very positive experience!
It's not often that I order flowers on line and was pleasantly surprised with the service and quality of the plant that was delivered to my sister upon the death of her only child. She said it is beautiful and wondered how to take care of it. Having taken care of one for a friend I told her to just make sure it gets enough water. Thank you!
Everything looked great. Thank you
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members