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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Susan V.
0 reviews
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My get well flowers my daughter received looked nothing like the online picture. I was disappointed. Thank u

Date of experience: October 16, 2019
Dorothy M.
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Have used From You Flowers several times and been very satisfied.

Date of experience: October 16, 2019
Linda P.
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Great response time, easy to use online
October 16, 2019

Great response time, easy to use online.

Date of experience: October 16, 2019
John B.
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Didn't like the big service fees at the end but everything else about my first ordering experience was great

Date of experience: October 16, 2019
Lenore L.
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It was inexpensive, quick and great!
October 16, 2019

It was inexpensive, quick and great!

Date of experience: October 16, 2019
Amity L.
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Very nice choices and quick ordering
October 16, 2019

Very nice choices and quick ordering. A little expensive, but I'll wait to see the end result before deciding. There was a bit of a problem with delivery date & that was frustrating. The fruit basket was slightly smaller than expected for price.

Date of experience: October 16, 2019
Rkytrn X.
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Good service
October 16, 2019

Good service. A little pricey.

Date of experience: October 16, 2019
Debbie S.
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Thanks for being able to deliver the same day I placed the order.

Date of experience: October 16, 2019
ALBERT N.
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The flowers were okay
October 16, 2019

The flowers were okay. But not as fresh as I would have liked.

Date of experience: October 16, 2019
Kristy F.
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So far, so good
October 16, 2019

So far, so good.
The flowers were delivered within a few hours
They were as described and beautiful

Date of experience: October 16, 2019
Agnes K.
0 reviews
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Fast same day delivery!
October 16, 2019

Fast same day delivery!

Date of experience: October 16, 2019
Eimantas L.
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Everything was good, from order confirmation to tracking number and delivery confirmation.

Date of experience: October 16, 2019
Virginia
2 reviews
1 helpful vote
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Absolute joke!
October 16, 2019

70 dollars later one day late, and they say last minute oh, we don't have that can we substitute? I say yes. The next day they say oh sorry we found out we don't deliver to your area. We cant deliver to your area? It made me look bad because now this person does not have flowers for her birthday. Im not that far. Then its an hour on the phone to argue with people get a refund, then they don't want to give me one this is the worst company ever- avoid at all costs... Im so angry...

Date of experience: October 16, 2019
Virginia
1 review
0 helpful votes
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A day late? WTF.!?
October 16, 2019

When you have a special day you want flowers delivered on - you pay extra for early delivery and they dont show up until the next day.!? You would think I learned a lesson... I thought maybe they had a bad day... but twice? No thank you - I will find another flower shop to take my money.! Y'all suck.!

Date of experience: October 16, 2019
Desiree C.
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Amazing is all I can say
October 16, 2019

Amazing is all I can say. I got an email after I purchased and it said if I come back I could have free delivery. I had already finished my order so I sent an email asking why I didn't get the free delivery? In a few minutes I had an answer, we can only use one offer and I had used a 20% off however, it was less than the free delivery so they gave me the extra in refund! EXCELLENT CUSTOMER SERVICE. My daughter got her arrangement, it was beautiful and she was so happy! Thank you!

Date of experience: October 16, 2019
Anita B.
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I always use Ashland Addison
October 16, 2019

I always use Ashland Addison

Date of experience: October 16, 2019
Kevin C.
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Your handling charges are way to expensive and way over the top on price!

Date of experience: October 16, 2019
Dameon I.
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Some of the flowers were dead but they were beautiful.

Date of experience: October 16, 2019
Suzy X.
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My overall experience was okay
October 16, 2019

My overall experience was okay. Be careful because the extra fees add up. I will review my next bill closer, but I will give FromYouFlowers another chance.

Date of experience: October 16, 2019
Maricarmen Y.
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Quick and efficidnt!
October 16, 2019

Quick and efficidnt!

Date of experience: October 15, 2019