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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Olga m.
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The flowers I ordered were not the flowers I received. The basket was different than the one I ordered.

Date of experience: September 9, 2020
Nancy X.
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Fine
September 10, 2020

Fine

Date of experience: September 9, 2020
Nancy T.
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The pic of the full bouquet I thought I ordered looked nothing like the one delivered...,My friend sent a picture and I was very disappointed.

Date of experience: September 9, 2020
George L.
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Well done; thank you!
September 10, 2020

Well done; thank you!

Date of experience: September 9, 2020
lauri Y.
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I placed the order quickly and maybe missed some disclaimer but the bouquet delivered looked entirely different from what I ordered and not nearly as nice. I'm very disappointed. I would have gladly paid more for a better quality bouquet. Also, the site indicated same day delivery was possible but a few hours after I placed to the order for that, I received an email saying that wouldn't happen. While the delivery wasn't a major issue, the combination of both was highly disappointing.

Date of experience: September 9, 2020
Christine K.
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Give delivery cost earlier in transaction
September 10, 2020

Give delivery cost earlier in transaction. The flower arrangement was very pretty, very small and, I feel, somewhat overpriced

Date of experience: September 9, 2020
Doylenewashington Z.
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Good, but I didn't realize that there was a large shipping charge

Date of experience: September 9, 2020
Mel N.
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So easy, especially for a last minute beautiful gift ;)

Date of experience: September 9, 2020
Abra L.
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It was quick to place the order
September 10, 2020

It was quick to place the order.
The only problem was my credit card - they denied, sent me a text to verify, then I had to resubmit the same credit card info again. Good security I guess.;-)

The actual flowers seemed quite a bit different then what I ordered - although I do understand that it is based on availability. My daughter was very happy to receive them and that is what matters.:-)

Date of experience: September 9, 2020
Dmalick K.
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Unexpected charges of almost $20.00
September 10, 2020

Unexpected charges of almost $20.00

Date of experience: September 9, 2020
Ida P.
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They were for my Mom, she's in a rehabilitation center. I can't see her but she said they were beautiful. I've never done business with you before. I'm very satisfied, I never had a time but the delivery was today, and it was delivered today. Thank you

Date of experience: September 9, 2020
Sandi D.
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Ordering was great
September 10, 2020

Ordering was great- they had what I wanted and delivered next day too.

However my sister send me a picture of the birthday flower cake and the mums look AWFUL OLD- which made The whole gift suck!

Date of experience: September 9, 2020
Eileen F.
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I'll know when my recipient gets the flowers
September 10, 2020

I'll know when my recipient gets the flowers

I ordered it to be delivered yesterday. I don't think that you have delivered it yet. I haven't had a confirmation on that. Can I depend that you will deliver it today?

Date of experience: September 9, 2020
Margaret M.
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Thanks for making this order possible!
September 10, 2020

Thanks for making this order possible! It was easy to follow!
The flowers were sent to my sister in Boston, I live in Connecticut! My family said the flowers were beautiful! Thank you!

Date of experience: September 9, 2020
Brigid F.
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Easy, quick and great selection!
September 10, 2020

Easy, quick and great selection!
Love this site!

Date of experience: September 9, 2020
Ryan P.
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The flowers and presentation looked amazing
September 10, 2020

The flowers and presentation looked amazing. I was charged "same-day" delivery, even though I ordered the day before. The "handling" fee also seems rather exorbitant.

Date of experience: September 9, 2020
The N.
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Flowers were beautiful and arrived in a timely fashion!

Date of experience: September 9, 2020
marc U.
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I do not understand why my paypal worked but not my cc card. They are linked together very frustrating!

Date of experience: September 9, 2020
Gale L.
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Website was easy to navigate and the discount was appreciated.

Date of experience: September 9, 2020
EI D.
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Since you asked...
September 10, 2020

Since you asked... Sorry but I was very disappointed with what was delivered. I even upgraded to the deluxe. However, not only did the arrangement look nothing like the picture, it was mostly filler, very little flowers. I realize with our new normal there are shortages etc but one would think businesses would want to do better to keep customers. A phone call would have been appreciated and I gladly would have said make what you can with what you have. I just wanted nice. I did not call because I would be more embarrassed if the recipient knew I complained. I could have gotten this in a supermarket for far less than $60. Sorry, I wont be back.

Date of experience: September 9, 2020