Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
FreshwaterSystems has a rating of 3.4 stars from 3,922 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FreshwaterSystems most frequently mention customer service, good price and fast delivery. FreshwaterSystems ranks 2nd among Water Filter sites.
We monitor reviews for authenticity
I need two parts for my 15 year old well filter that I thought would be hard to find. They were in stock, reasonably priced and delivered promptly. Will use them again and would recommend them.
Great Service and great prices. I would definitely recommend this company to everyone! 2 Thumbs UP!
Everything happened exactly as it was supposed to.
Ordering, Delivery & the Correct Filters.
The agent was courteous, knew what they were doing and quickly/efficiently took my order for replacement water filters. It shipped promptly. Totally satisfied.
The only problem was their were no directions on how to connect what to what.
I enjoyed the experience with the order that I placed. The communication about my order with tracking was a plus. My order arrived within days and the products were of quality material.
Thanks
Drain cleaner works great, just as advertised. Ordered on-line and had product in hand shortly there after. I have purchased many types of drain cleaners; however, this one proved to do it's job quickly. My plumber isn't going to get a call anytime soon to power ague out my drains...
Ordering was a breeze, products arrived on time and intact. No problem
Love the products, the water bottles and neototes are great. The only issue I have is the neototes that have the black zipper ALWAYS break. The zipper itself falls apart. It's happened with every single one. I
I found my items and checked out easily. They were delivered promptly. Thanks.
Ordered simple part. Checked the box that asked if a similar product would be okay. 2 weeks later I had to call them to ask why they were still "processing" my order. Was informed that part was back ordered but they had a different one they could use. I said well then use it! They finally shipped.
Good prices and items were in stock... many others did not have the membrane filter
Shipped on time. Website suggestions were spot on. The Freshwater System faucet matched the sink and faucet of our kitchen.
With receiving our order of UV light combo damaged in shipment, Fresh Water replaced the damaged UV light in a very reasonable time frame and gave their apologies for receiving damaged. Great Experience..
Only 3 in the family now so the smaller filter lasts the full year. Easy install too.
I ordered the new product and it came in quick and prompt shipping time and I installed it it is running very good at this point in time it is not noisy runs great so far I am pleased with the service and product.
Founded in 1989, Fresh Water Systems (FWS) has grown to be one of the largest independent providers of residential and commercial systems, parts, and accessories related to water purification. The company counts among its long-time customers over half a dozen of the nation's biggest pharmacy chains. FWS maintains one of the largest on-site inventory warehouses in the industry at its headquarters in Greenville, South Carolina. This ensures a wide selection of replacement parts, highly competitive pricing, and fast delivery times. We strive for total customer satisfaction with our comprehensive and easy-to-use website and call-in center staffed by dedicated and highly-trained professionals.

