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FreshwaterSystems

3.4

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FreshwaterSystems Reviews Summary

FreshwaterSystems has a rating of 3.4 stars from 3,922 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FreshwaterSystems most frequently mention customer service, good price and fast delivery. FreshwaterSystems ranks 2nd among Water Filter sites.

service
142
value
145
shipping
147
quality
133

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Illinois
1 review
0 helpful votes
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Water sediment filters
November 22, 2015

Very satisfied with the person who waited on me and the product as well.

Date of experience: November 18, 2015
Florida
1 review
0 helpful votes
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Reverse osmosis replacement filter
November 22, 2015

As a 68 year old single lady, I was very pleased at the ease of replacement and especially, the price of the product.
I was thrilled at the quickness of product delivery and will be repurchasing said filter in 6 - 12 months.

Success is sweet!

Date of experience: November 18, 2015
Georgia
1 review
0 helpful votes
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Highly Satisfied
November 21, 2015

Ordered kitchen sink hot water dispenser. It was received two days later in perfect condition. Love my hot water dispenser and the price and delivery from Freshwater Systems was superb.

Date of experience: November 18, 2015
Pennsylvania
1 review
0 helpful votes
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Ultraviolet Light
November 21, 2015

My order was at the right price and delivered within a timely manner.

Date of experience: November 18, 2015
Vermont
1 review
0 helpful votes
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RoundaboutFedExroute
November 21, 2015

I called after getting my UV bulb this a.m. from my mail carrier. I ordered it on November 3rd, and just got it on November 18th. I tracked via FedEx and it had gone through too many states to list, from East Coast to West Coast (OR & WA) and all the way back to the East Coast. Not sure what's up with FedEx but with that amount of traveling en route I was concerned the bulb may have gotten broken. The customer service rep was very nice and agreed it was a most unusual route the shipment took. He said I could call back within a week if I open the package and find it broken, and they will get it taken care of through either USPS or FedEx, with a claim. Hopefully it's not broken! Scott was super nice. Thank you.

Date of experience: November 18, 2015
Mississippi
1 review
0 helpful votes
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Return
November 21, 2015

Was told I would receive a return number within 3 days. Have not heard a thing since.

Date of experience: November 18, 2015
Georgia
1 review
0 helpful votes
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Fix the drip
November 21, 2015

The flex pipe between my potable water intake and my whole house water filter began to leak/drip. I ordered the new S/S flex pipe and it was delivered without a problem except that my system was not the expected 1-1/4" standard but a larger 1-1/2" connection. I had to send the part back and order the larger 1-1/2" S/S flex pipe. This all was done smoothly and without any issues.

Date of experience: November 18, 2015
Virginia
1 review
0 helpful votes
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Where's the installation manual?
November 21, 2015

My plumber and I had to search the internet and YouTube for guidance on a few aspects of installing the Everpure water filter system. Finally called customer support at Everpure. Shouldn't the manual be included with the purchase? I think so.

Date of experience: November 18, 2015
Wisconsin
1 review
0 helpful votes
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Very Satisfied
November 21, 2015

1 gallon glass jars were shipped very promptly. Received in good condition. Jars were even better quality than expected - exactly the same as the one included with my Mini-Classic CT Distiller.

Couldn't be happier.

Date of experience: November 18, 2015
New York
1 review
0 helpful votes
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Good product
November 21, 2015

The water filter I ordered worked perfectly and I received it promptly at a reasonable cost. Many thanks!

Date of experience: November 17, 2015
Louisiana
1 review
0 helpful votes
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Ice machine filters
November 20, 2015

Very easy to find and order filters on line from your site. Will order again.

Date of experience: November 17, 2015
Wyoming
1 review
0 helpful votes
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Water filter
November 20, 2015

Ok. I made an error in ordering two refill cartridges only needed one once I saw the product; wanted to return one of the items. Was told about a 15% restocking!
Come on folks!

Date of experience: November 17, 2015
Arizona
1 review
0 helpful votes
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Promptness of delivery
November 20, 2015

Order was taken and delivery was very prompt. Cost was a third of
Plumbing warehouses. Product was perfect and is operating beyond expectations.

Date of experience: November 17, 2015
California
1 review
0 helpful votes
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Was tough
November 20, 2015

I ordered 2 filters, I ordered correctly but the wheahouse sent my one of the filters being incorrect. I asked to return it and send me the correct one that you guys mixed up. Also paid for 2 day delivery. Not sure what the mix up was, but it took 3 weeks to get the correct order that I paid 2 day delivery for. Luckily there was a really nice lady that helped me out and I really wished I remembered her name.

Date of experience: November 17, 2015
Nevada
1 review
0 helpful votes
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Great Company
November 20, 2015

They always get the order 100% correct every time.

Date of experience: November 17, 2015
New York
1 review
0 helpful votes
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Refrigerator filter
November 20, 2015

Easy to find parts & order; price was great; shipped immediately; Just a great experience and customer satisfaction dealing with this website. Thanks and will be back for more ordering.

Date of experience: November 17, 2015
Georgia
1 review
0 helpful votes
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Not good
November 20, 2015

Order was placed in September but did not arrive until November

Date of experience: November 17, 2015
California
1 review
0 helpful votes
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Very good products and smooth, very clean water system
Thanks

Date of experience: November 16, 2015
New York
1 review
0 helpful votes
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First order short shipped.
November 19, 2015

Making order online was pretty easy. I was glad that I ordered a foot more than what I originally need because I was shipped half a foot less than what I ordered. Please make sure to measure the length of the order accurately. The second order was cut correctly.

Date of experience: November 16, 2015
Wisconsin
1 review
0 helpful votes
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Very satisfied
November 19, 2015

Had a very small order and it came on time and fit perfect.

Date of experience: November 16, 2015

From the business

Founded in 1989, Fresh Water Systems (FWS) has grown to be one of the largest independent providers of residential and commercial systems, parts, and accessories related to water purification. The company counts among its long-time customers over half a dozen of the nation's biggest pharmacy chains. FWS maintains one of the largest on-site inventory warehouses in the industry at its headquarters in Greenville, South Carolina. This ensures a wide selection of replacement parts, highly competitive pricing, and fast delivery times. We strive for total customer satisfaction with our comprehensive and easy-to-use website and call-in center staffed by dedicated and highly-trained professionals.


freshwatersystems.com
Founded in 1989
Greenville, South Carolina