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FreshwaterSystems has a rating of 3.4 stars from 3,922 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FreshwaterSystems most frequently mention customer service, good price and fast delivery. FreshwaterSystems ranks 2nd among Water Filter sites.
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In our refrigerator these units only fit after a modification with a Stanley knife!
The items were easy to find on the website. I have an old Amway filter that has been discontinued. Freshwater Systems had a replacement filter - fits and works just fine. Great service and quick shipping.
ORDERING WAS EASY. PARTS THAT ARRIVED WERE OF WRONG QUANTITY AND WRONG PART NUMBER AND MISSING PARTS AS WELL. I CALLED CUSTOMER SERVICE AND WAS TOLD RIGHT PARTS WOULD BE SHIPPED AND A LABEL TO SEND WRONG PARTS BACK WOULD BE E-MAILED TO ME. NEITHER HAS HAPPENED!
Shipping a little longer than I thought but over all a good experience.
Pleasant to deal with, helpful, knowledgeable about their products and delivered on time. Great company
Good help by the customer service reps. When I had questions they got them answered and did not suggest I go, to, the web site. Thank you
Installing this weekend. Ordering multiple filters and support equipment was quick and choices clearly presented. Received order in excellent condition and arrived sooner than estimated. Will be return customer.
Better price than several other websites. Hassle free transaction. Fast Shipping.
When I installed the filter it had a leak, it took me about 20 minutes to figure out it came without the washer, I was going to return it but I replaced it with the old one.
The reason that I gave 3 stars because the price is reasonable comparing to other online vendors, but it took too long (2 1/2 weeks, longer than estimated date) to deliver to my home.
I got good response from the seller, but the USPS delayed the package. Totally not the sellers responsibility. I will do business with them again.
I am very please with the purchase and Price is very reasonable as Costco but with free ship
I had been ordering my RO filters from pure earth technologies. After a very bad experience I decided to find my replacement filters elsewhere. Much better customer experience and the filters cost less. What more could you ask for. Will order again when I need new filters.
The shipping company failed to deliver my order in the expedited manner requested, and FS refunded the shipping cost. IOW, they treated their customer in the appropriate manner.
The filters do not clean the water as they should. I tested the filtered water and it was showing 60. Drinkable water should test something between 0 and 50.
I am not sure if the filters were new. I paid for new ones
I purchased some fittings for the water filtration system I use for backpacking. The same fittings are sold by camelback and platypus as "quick connect kits" for $5-8 a pair. I was able to get them for less than $2 a pair at Freshwater Systems. Thanks for the great deal!
I was amazed how quickly the water filters were sent and received even during the busy Christmas shipping season. Very pleased.
I wanted something, I found it easily on the web page, It was reasonably priced, I ordered it, and it showed up on time. Hell, the product even worked, unlike the equivalent product that I had spent an hour finding at the Home Depot. No defects. It was packaged well too.
There is no better win than this!
Founded in 1989, Fresh Water Systems (FWS) has grown to be one of the largest independent providers of residential and commercial systems, parts, and accessories related to water purification. The company counts among its long-time customers over half a dozen of the nation's biggest pharmacy chains. FWS maintains one of the largest on-site inventory warehouses in the industry at its headquarters in Greenville, South Carolina. This ensures a wide selection of replacement parts, highly competitive pricing, and fast delivery times. We strive for total customer satisfaction with our comprehensive and easy-to-use website and call-in center staffed by dedicated and highly-trained professionals.

