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FreshwaterSystems has a rating of 3.4 stars from 3,922 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FreshwaterSystems most frequently mention customer service, good price and fast delivery. FreshwaterSystems ranks 2nd among Water Filter sites.
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Sent wrong item waited over 7 days for return authorization. Required to repurchase at higher price since needed item immediately. Took over 30 days to get a refund for item returned!
Product works great and arrived two days ahead of schedule.
I appreciated and was impressed by the prompt and personable attention that my order received. The exact item in packaging was not in stock, so I received a phone call to see if ok if I was shipped same item in different # in packaging.
Thanks so much for great service!
My order was incomplete I called up and it was handled in a very proper way
They send messages broke filter item it was obvious it and I had to repair it to make it work
Hassle free ordering and expedited shipping.
Easy to find products in website
Very good prices
Ordering was easy and quick. Filter came in a week and was easy to install. The only downside was ordering before a holiday and when the product shipped went from Greenville to charlotte then had to come back to Greenville for delivery. (Not their fault)
Water filters arrived very quickly and in good condition.
I done business with them for replacement filters for drinking water osmosis system. This time I need to buy a replacement part and needed some tech support and the gentleman I talked to provided the information and was pleasant to converse with.
Easy to recommend to others!
Ordering was very easy, price was very good, response to order was very fast, and shipping was right on time. I received the Filter and am very pleased with it. I will continue to do business with you folks. You won me over...,
Both Online and telephone assistance/information was very helpful. Customer assistant was excellent and filters ordered arrived in a timely manner.
I ordered two refrigerator filters and received them in a matter of days, even though I live all the way across the country. I was very impressed.
Parts arrived very quickly and well-packaged for delivery. Great job! Will use them again.
I placed my order over the phone and the individual I spoke with was very helpful and knowledgeable. I received the order promptly and in good condition,
THANK YOU
Got exactly what I ordered, reasonable shipping $, delivered on time, packed well... what more can I ask for!
Items came as described and within a reasonable time.
I bought 1 of each of these:
Everpure Compatible EC110 Cartridge
Everpure 7CB5 EV9618-11 Filter Cartridge
Everpure Compatible 20" EC210 Sediment Filter
They ended up being half the price and shipped within a week! Very happy with this purchase and will shop again.
I've been dealing with Freshwater Systems for several years and am totally satisfied with their products and service.
Founded in 1989, Fresh Water Systems (FWS) has grown to be one of the largest independent providers of residential and commercial systems, parts, and accessories related to water purification. The company counts among its long-time customers over half a dozen of the nation's biggest pharmacy chains. FWS maintains one of the largest on-site inventory warehouses in the industry at its headquarters in Greenville, South Carolina. This ensures a wide selection of replacement parts, highly competitive pricing, and fast delivery times. We strive for total customer satisfaction with our comprehensive and easy-to-use website and call-in center staffed by dedicated and highly-trained professionals.

