FreshwaterSystemsReviews 3,922

Shipped very fast and the uv light was a perfect fit.

Items are described accurately and they ship promptly. What more could I aske for?

Customer service rep was very helpful and knowledgeable.
Sounded very professional

Smooth transaction, quick delivery, satisfied thanks

Service person was knowledgeable and helped to be sure that I ordered the correct part.

This was the only place to find this filter, got my order in a couple days.

Not to toot my own horn, but I had saved a copy of my order request for my water filter parts from my previous order. Therefore, my job re-ordering was far less time consuming. The folks at Freshwater Systems were most courteous and helpful. My order came promptly and all was in order, so to speak.

I've been using my Amway filtration under counter for about 18yrs. The current filters are no longer available and discontinued. I was very pleased that your filters, although a little smaller, were a perfect solution for my needs. Thank you. I definitely will recommend your products to my friends and family.

My water guy installed the hot/cold tank and after heating up the grommet at the top leaked and I had to shut the whole thing down. Tried to call the company and they are sending a new grommet, but that was 3 weeks ago! Are you telling me the entire function of the machine rests on one grommet? How can you design something so poorly? Please help as I am waiting for the hot water hose fitting that will not leak…….

I compared the Pentair filters that I purchased from Freshwater Systems to the Culligan ones I had previously purchased elsewhere. There is a noticeable difference in quality at a better price. I am hooked on Freshwater Systems.

Good service in replacing faulty generic filters with GE filters.

Ordering was easy and delivery was very quick. Price was very competitive. I will come to you again in the future for more parts.

I called to order new filters but wasn't sure exactly what I needed. I have the name of the lady that helped me but don't have time now to find the paper. Anyway she was very helpful and friendly.

The on line descriptions allowed me to make the right choices for the four filters in my 23 year old R O system and delivery was very prompt

No directions included. Called customer service regarding problem I had with leading water and then send in pictures of problem as requested. No answer for 48 hours soI called back. CS Rep was friendly and helpful but promised call back "within an hour" by tech service types never happened. Basically, very little support once they you my money.

The part ordered was as described. The delivery date was as estimated - few days after order was placed. Fast and easy purchased on line

My experience with this company has always been easy and
Efficient.

Both items I order were out of stock and I was never notified