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FreshwaterSystems has a rating of 3.4 stars from 3,922 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FreshwaterSystems most frequently mention customer service, good price and fast delivery. FreshwaterSystems ranks 2nd among Water Filter sites.
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They were very helpful solving my problem. The reverse osmosis drain line was backing up into the sink through the air gap in the faucet. This was due to the drain line was attached below the disposal. Freshwater sold me a part that the drain line was attached above the disposal. This solved my problem! Before is I had no solution.
I was able to order exactly what I needed to complete my boat project.
I will definitely be a returning customer... Thanks very much!
Have used Pur refrigerator water filters in the past but can't find them anymore in the retail stores so I turned to on line. It was a big relief to find that FreshwaterSystems had what I needed, at a reasonable price and fast delivery.
I sent an email on Monday 02-08-15 and have not received a reply.
When I called today inquiring about my order I was told it was just assigned to someone to work on the issue?
I found ordering from Freshwater Systems was especially easy online, since it's a repeat order of the filters & O-ring for my family's drinking water. A competitor had failed to put through an order for the same items and left us hanging for several weeks, before I understood they had failed on us. By then, we were desparate and Freshwater Systems got the order to us in just two or three days without extra shipping charges!
Only problem I had was 1 piece was forgot in my order. They were prompt to resend it but sent the wrong piece. Again they were prompt to resend and got it rite. Overall very satisfied with the service, we all make mistakes once in a while. Good recovery! Thank you.
The site was easy to navigate, and my filter arrived within the time line that I was given.
Easy ordering; good prices; prompt delivery! Very satisfied!
Good products. Quick shipping. Fair prices. Highly recommended.
Quick response when asking questions, product was one I asked for.
When I deal with the Freshwater System team, I know I will get just what I asked for, a confirmation on delivery and fast delivery. Glad to have someone I can depend on when it comes to water filtration.
Exactly what I needed to tie water softener drain to a standpipe drain
I ordered filters for my reverse osmosis. Got the order right away filters fit perfect.
Will order again need year
Good product, good price, good service, accepts pay pal, enough said
Very smooth transaction, everything arrived well packaged and in a timely matter. Thank you.
Other than the model I ordered from your sight is no longer made, the experience was really good.
100% satisfied. I needed a filter. It was shipped to me in a very timely manner. The price was fair. All good.
Simple, online order, and dispatch. Delivery on time.
Founded in 1989, Fresh Water Systems (FWS) has grown to be one of the largest independent providers of residential and commercial systems, parts, and accessories related to water purification. The company counts among its long-time customers over half a dozen of the nation's biggest pharmacy chains. FWS maintains one of the largest on-site inventory warehouses in the industry at its headquarters in Greenville, South Carolina. This ensures a wide selection of replacement parts, highly competitive pricing, and fast delivery times. We strive for total customer satisfaction with our comprehensive and easy-to-use website and call-in center staffed by dedicated and highly-trained professionals.

