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FreshwaterSystems

3.4

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FreshwaterSystems Reviews Summary

FreshwaterSystems has a rating of 3.4 stars from 3,922 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FreshwaterSystems most frequently mention customer service, good price and fast delivery. FreshwaterSystems ranks 2nd among Water Filter sites.

service
142
value
145
shipping
147
quality
133

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South Carolina
1 review
0 helpful votes
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Reverse osmosis
February 15, 2016

They were very helpful solving my problem. The reverse osmosis drain line was backing up into the sink through the air gap in the faucet. This was due to the drain line was attached below the disposal. Freshwater sold me a part that the drain line was attached above the disposal. This solved my problem! Before is I had no solution.

Date of experience: February 12, 2016
New Jersey
1 review
0 helpful votes
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Motor
February 15, 2016

Very quick on delivery of parts. Detailed instructions for technician to read.

Date of experience: February 12, 2016
California
1 review
0 helpful votes
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Sailboat freshwater system
February 14, 2016

I was able to order exactly what I needed to complete my boat project.
I will definitely be a returning customer... Thanks very much!

Date of experience: February 11, 2016
Minnesota
1 review
0 helpful votes
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Great Experience
February 14, 2016

Have used Pur refrigerator water filters in the past but can't find them anymore in the retail stores so I turned to on line. It was a big relief to find that FreshwaterSystems had what I needed, at a reasonable price and fast delivery.

Date of experience: February 11, 2016
Georgia
1 review
0 helpful votes
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Lost shipment
February 14, 2016

I sent an email on Monday 02-08-15 and have not received a reply.
When I called today inquiring about my order I was told it was just assigned to someone to work on the issue?

Date of experience: February 11, 2016
New York
1 review
0 helpful votes
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Excellent service!
February 14, 2016

I found ordering from Freshwater Systems was especially easy online, since it's a repeat order of the filters & O-ring for my family's drinking water. A competitor had failed to put through an order for the same items and left us hanging for several weeks, before I understood they had failed on us. By then, we were desparate and Freshwater Systems got the order to us in just two or three days without extra shipping charges!

Date of experience: February 11, 2016
Arizona
1 review
0 helpful votes
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Good service
February 13, 2016

Only problem I had was 1 piece was forgot in my order. They were prompt to resend it but sent the wrong piece. Again they were prompt to resend and got it rite. Overall very satisfied with the service, we all make mistakes once in a while. Good recovery! Thank you.

Date of experience: February 10, 2016
Kentucky
1 review
0 helpful votes
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Filter replacement
February 14, 2016

The site was easy to navigate, and my filter arrived within the time line that I was given.

Date of experience: February 10, 2016
Oregon
1 review
0 helpful votes
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Refrigerator Water Filters
February 14, 2016

Easy ordering; good prices; prompt delivery! Very satisfied!

Date of experience: February 10, 2016
North Carolina
1 review
0 helpful votes
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Great resource for tubing
February 14, 2016

Good products. Quick shipping. Fair prices. Highly recommended.

Date of experience: February 10, 2016
Arkansas
1 review
0 helpful votes
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Filters
February 14, 2016

Freshwater Systems always has what we need and items are shipped quickly

Date of experience: February 10, 2016
California
1 review
0 helpful votes
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Experience with FreshwaterSystems
February 14, 2016

Quick response when asking questions, product was one I asked for.

Date of experience: February 10, 2016
Bahamas
2 reviews
1 helpful vote
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Best Service
February 14, 2016

When I deal with the Freshwater System team, I know I will get just what I asked for, a confirmation on delivery and fast delivery. Glad to have someone I can depend on when it comes to water filtration.

Date of experience: February 10, 2016
Texas
1 review
0 helpful votes
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Good air break for drain connection
February 14, 2016

Exactly what I needed to tie water softener drain to a standpipe drain

Date of experience: February 10, 2016
New Jersey
1 review
0 helpful votes
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Water filters
February 14, 2016

I ordered filters for my reverse osmosis. Got the order right away filters fit perfect.
Will order again need year

Date of experience: February 10, 2016
Hawaii
1 review
0 helpful votes
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Water pump
February 13, 2016

Good product, good price, good service, accepts pay pal, enough said

Date of experience: February 9, 2016
New Jersey
1 review
0 helpful votes
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Excellent Service
February 12, 2016

Very smooth transaction, everything arrived well packaged and in a timely matter. Thank you.

Date of experience: February 9, 2016
Washington
1 review
0 helpful votes
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Decent
February 12, 2016

Other than the model I ordered from your sight is no longer made, the experience was really good.

Date of experience: February 9, 2016
Virginia
1 review
0 helpful votes
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Purchase of ice maker filter
February 12, 2016

100% satisfied. I needed a filter. It was shipped to me in a very timely manner. The price was fair. All good.

Date of experience: February 9, 2016
Pennsylvania
1 review
0 helpful votes
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Very Satisfied
February 12, 2016

Simple, online order, and dispatch. Delivery on time.

Date of experience: February 9, 2016

From the business

Founded in 1989, Fresh Water Systems (FWS) has grown to be one of the largest independent providers of residential and commercial systems, parts, and accessories related to water purification. The company counts among its long-time customers over half a dozen of the nation's biggest pharmacy chains. FWS maintains one of the largest on-site inventory warehouses in the industry at its headquarters in Greenville, South Carolina. This ensures a wide selection of replacement parts, highly competitive pricing, and fast delivery times. We strive for total customer satisfaction with our comprehensive and easy-to-use website and call-in center staffed by dedicated and highly-trained professionals.


freshwatersystems.com
Founded in 1989
Greenville, South Carolina