FreshwaterSystemsReviews 3,922

Item shipped & delivered quickly. The R. O. system installed with ease - instructions are very well done. Water quality is as-advertised. So far, so good!

Thanks for the replacement i ordered it came with time, good service.

Actually I haven't used it, I had a plumber tell me it my low flush toilets that don't work very well and aren't efficient because you have to flush 2-3 times, which doesn't save money. I replaced my bathroom sink drain and all is running well. I have not tried the product on my shower drain, which I will this weekend. Thanks.

Freshwater Systems had what I needed and delivered it on a timely basis. Their site is well arranged so that it's easy to find what you're looking for.

Had to call for help with my order, they were very helpful and I received order very quick,

Filter came as ordered in a timely manner and for a fair price. Very
Happy with the overall experience.

Terrible company, classic bait and switch, advertise GE reverse osmosis replacement filters, shipped cheap generic filters. Return restocking fees very high which should be a red flag as to the quality of merchandise being shipped. I will never do business with this company again.

Very speedy service. Received the product in three days.

The shipment was prompt and very well packed. These filters should last me for quite a while. Thanks for your service. I'll be back.

Friendly service. Took a while to get my parts, but that is likely a delay due to having to go through Canada Customs. My order arrived complete and was exactly what I was expecting. I would buy here again.

Customer service assistance was very helpful in confirming what I needed to order to replace my current tank which was nonfunctioning. Shipment fulfilled on the same day as the order. Order packed well for shipment. Would definitely recommend.

I searched the net and found the best value in filters that we were looking for.

Ordered parts thinking the quantity was in stock, qty was not in stock and so called (prior to shipping) to cancel order. Parts still shipped. Customer service does not respond to requests for return authorization

Ordered filter replacements on 1/31, received email that the items were on backorder and would be shipped between 2/12 - 2/19, but item didn't end up shipping until 2/29.

I had to reach out on 2/29 to get an update regarding my order. Would've been nice to get an update about my order status without my having to reach out.

Ordered an RO air gap faucet and received in about a week, all good. Except it is missing the clip to hold the battery and the battery. I have called twice and all they do is pass the buck. Cannot get an answer as to why or if I will ever see the part I need. How hard can it be to solve this problem? Just another example of ineptitude.

When an order is placed with your company there should be some sort of feed back when the item is back ordered. In addition when delivery time is requested by your cusomtomer there should be an actual date given not just an email consistently staing we are checking or stating check our website. Customer service is not just a empty hadded response.

I ordered a lot of stuff. Not only did I get a great price but also received excellent shipping times.

It was a excellent experience I got my order way before the date it was supposed to be in my mailbox wonderful job guys thanks one more time