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FreshwaterSystems

3.4

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FreshwaterSystems Reviews Summary

FreshwaterSystems has a rating of 3.4 stars from 3,922 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FreshwaterSystems most frequently mention customer service, good price and fast delivery. FreshwaterSystems ranks 2nd among Water Filter sites.

service
142
value
145
shipping
147
quality
133

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Maryland
1 review
0 helpful votes
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Painless
April 8, 2016

The GE filters shipped quickly and arrived ahead of schedule. Installed without complication.

Date of experience: April 5, 2016
Wisconsin
1 review
0 helpful votes
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Hose clamps
April 8, 2016

Happy with all items purchased. Work very well. Great prices and really quick shipping.

Date of experience: April 5, 2016
New York
1 review
0 helpful votes
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Great price. Quick delivery.
April 8, 2016

Already knew what I needed since I was simply replacing a unit that died. So, straightforward purchase. These guys had the best price that I could find and unit arrived in a reasonable amount of time.

Date of experience: April 5, 2016
New Jersey
1 review
0 helpful votes
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Excellent customer service
April 8, 2016

Had the part I was looking for in stock and shipped fast and easy.

Date of experience: April 5, 2016
Minnesota
1 review
0 helpful votes
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Filter purchase
April 8, 2016

Product was easy to order and arrived on time. Good purchase experience.

Date of experience: April 5, 2016
Illinois
1 review
0 helpful votes
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Great Service
April 8, 2016

I was impressed with the response time and how quickly I received my product.

Date of experience: April 5, 2016
Maine
2 reviews
0 helpful votes
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The system arrived earlier than expected and installed with no issues.

Date of experience: April 4, 2016
Illinois
1 review
0 helpful votes
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Incomplete Shipment
April 7, 2016

It has been over two weeks since FreshwaterSystems was advised of a missing part in their shipment. I still have not heard from them or seen the missing part appear. Not the kind of service one expects.

Date of experience: April 4, 2016
Nevada
1 review
0 helpful votes
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Great experience!
April 7, 2016

Sometimes you wonder if you going to get the right part. I have an older spa, the filters were obsolete, and Freshwater Systems got me the right filters the first time!

Date of experience: April 4, 2016
Washington
1 review
0 helpful votes
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Excellent Service!
April 7, 2016

Though the items I purchased were back ordered, FreshwaterSystems were very good with all their communications. Great price, great service!

Date of experience: April 4, 2016
Massachusetts
1 review
0 helpful votes
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Great Service and Products
April 7, 2016

Products are great and customer service was excellent

Date of experience: April 4, 2016
Texas
1 review
0 helpful votes
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RO troubles resolved
April 6, 2016

Freshwater had the right part at the absolute best price on the internet and delivered my needed part faster than I could have ever expected. WOW. Freshwater systems are the tops.

Date of experience: April 3, 2016
Florida
1 review
0 helpful votes
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Floridians
April 6, 2016

I received my order in 3 days. It was very well packed. Overall good experience. Excellent Product!

Date of experience: April 3, 2016
Texas
1 review
0 helpful votes
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Best Quality & Best Prices!
April 6, 2016

I have ordered replacement water filters for our under-the-sink drinking water purifier and refrigerators (GE & Samsung) for a number of years. Fresh Water Systems always has the filters I need, either name brand or equivalent, with the best prices and prompt delivery. I have always ordered online from their website and have not had any issues. I recommend them highly.

Date of experience: April 3, 2016
Pennsylvania
1 review
0 helpful votes
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Arrived Accurately, Quick & Works
April 6, 2016

The title says it all. My order arrived exactly as I specified, it arrived fast - even before the projected arrival date and the piece is now in service working fine.

Date of experience: April 3, 2016
Florida
1 review
0 helpful votes
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High quality water filters
April 6, 2016

These water filters fitted well, and are of good quality.

Date of experience: April 3, 2016
Virginia
1 review
0 helpful votes
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Waiting for backorder
April 5, 2016

Would like to have installed my new faucet during my vacation which is now over. Didn't realize there was a back ordered item until days later. That was too late to order elsewhere. I do appreciate that the faucet is made in USA, however, which will encourage future orders.

Date of experience: April 2, 2016
Florida
1 review
0 helpful votes
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Great service
April 6, 2016

I bought the item by the web page, they describe the item, how it like.

Date of experience: April 2, 2016
Georgia
1 review
0 helpful votes
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Okay experience
April 5, 2016

It took far longer than expected for the item to be delivered (3+ weeks over original estimated delivery date) I probably will use another site the next time I need a filter.

Date of experience: April 2, 2016
California
1 review
0 helpful votes
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Very positive experience
April 5, 2016

I got the ordered product on time. Price was better compared to store in town. I hope to do business with them in future.

Date of experience: April 2, 2016

From the business

Founded in 1989, Fresh Water Systems (FWS) has grown to be one of the largest independent providers of residential and commercial systems, parts, and accessories related to water purification. The company counts among its long-time customers over half a dozen of the nation's biggest pharmacy chains. FWS maintains one of the largest on-site inventory warehouses in the industry at its headquarters in Greenville, South Carolina. This ensures a wide selection of replacement parts, highly competitive pricing, and fast delivery times. We strive for total customer satisfaction with our comprehensive and easy-to-use website and call-in center staffed by dedicated and highly-trained professionals.


freshwatersystems.com
Founded in 1989
Greenville, South Carolina