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FreshwaterSystems has a rating of 3.4 stars from 3,922 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FreshwaterSystems most frequently mention customer service, good price and fast delivery. FreshwaterSystems ranks 2nd among Water Filter sites.
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Happy with all items purchased. Work very well. Great prices and really quick shipping.
Already knew what I needed since I was simply replacing a unit that died. So, straightforward purchase. These guys had the best price that I could find and unit arrived in a reasonable amount of time.
Had the part I was looking for in stock and shipped fast and easy.
Product was easy to order and arrived on time. Good purchase experience.
I was impressed with the response time and how quickly I received my product.
The system arrived earlier than expected and installed with no issues.
It has been over two weeks since FreshwaterSystems was advised of a missing part in their shipment. I still have not heard from them or seen the missing part appear. Not the kind of service one expects.
Sometimes you wonder if you going to get the right part. I have an older spa, the filters were obsolete, and Freshwater Systems got me the right filters the first time!
Though the items I purchased were back ordered, FreshwaterSystems were very good with all their communications. Great price, great service!
Products are great and customer service was excellent
Freshwater had the right part at the absolute best price on the internet and delivered my needed part faster than I could have ever expected. WOW. Freshwater systems are the tops.
I received my order in 3 days. It was very well packed. Overall good experience. Excellent Product!
I have ordered replacement water filters for our under-the-sink drinking water purifier and refrigerators (GE & Samsung) for a number of years. Fresh Water Systems always has the filters I need, either name brand or equivalent, with the best prices and prompt delivery. I have always ordered online from their website and have not had any issues. I recommend them highly.
The title says it all. My order arrived exactly as I specified, it arrived fast - even before the projected arrival date and the piece is now in service working fine.
Would like to have installed my new faucet during my vacation which is now over. Didn't realize there was a back ordered item until days later. That was too late to order elsewhere. I do appreciate that the faucet is made in USA, however, which will encourage future orders.
It took far longer than expected for the item to be delivered (3+ weeks over original estimated delivery date) I probably will use another site the next time I need a filter.
I got the ordered product on time. Price was better compared to store in town. I hope to do business with them in future.
Founded in 1989, Fresh Water Systems (FWS) has grown to be one of the largest independent providers of residential and commercial systems, parts, and accessories related to water purification. The company counts among its long-time customers over half a dozen of the nation's biggest pharmacy chains. FWS maintains one of the largest on-site inventory warehouses in the industry at its headquarters in Greenville, South Carolina. This ensures a wide selection of replacement parts, highly competitive pricing, and fast delivery times. We strive for total customer satisfaction with our comprehensive and easy-to-use website and call-in center staffed by dedicated and highly-trained professionals.

