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FreshwaterSystems has a rating of 3.4 stars from 3,922 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FreshwaterSystems most frequently mention customer service, good price and fast delivery. FreshwaterSystems ranks 2nd among Water Filter sites.
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The description of the part was right on with a very good price. The best part was that it got here when you said it would. I am sure that we will be doing business again.
The item I ordered was on backorder, but the price was excellent and I am happy overall. Will buy again.
Delivered on time and free shipping.
Price was 20% below other site.
Fast shipping, easy instructions, easy install & saved me a bunch of $$!
Hard to find items online, but found them here. Came in good shape and installed easily.
Last order I had some questions and the staff was more than helpful and surprised on standard delivery sooner than expected
We had to wait for product to come into inventory. Delivery needs to be faster.
The filters fit and work well. Just needed to run the water for 5 minutes after installation to get all the carbon particles out of the water. I didn't know this but called Freshwatersystems.com and they were very helpful in explaining.
No hassle and no issues with either of my two orders!
We had ordered some filters and had them in 2 days! Freshwater is our place to go for fast supplies.
Great company, with good people. High quality products at competitive pricing. My only complaint is that no matter how large of any order you place they won't offer Free Ground Shipping.
I found the Freshwater Systems website through a Google search. They had the exact filter I needed. Ordering was easy and the shipment was fast.
Excellent purchase and shipping experience.
This is replacement unit for same model, 4 years old, on which both the UVC tube and ballast died.
1 yr of use, the same as the other brand; 2nd order < quick delivery!
Late! Very Late! Had to cancel part of my order, just to receive the other part, Late!
The Rusco Spindown filters work well and is easy to clean. We used a 2" filter with reducers for our 1" water system. This gives us much more filter area and I recommend others to do this as well. We also have a valve on the input side of the flter. So when we drain the filter (from the bottom valve) we can stop water flow from the input side and have have flow in the reverse direction through the filter screen. This really cleans the screen better.
I gave them my shipping address but it was sent usps, which doesn't deliver to that address. Called and corrected but that has been 2 weeks and haven't seen the replacement product yet.
The faucet came quickly and looks beautiful. Very easy to use.
Founded in 1989, Fresh Water Systems (FWS) has grown to be one of the largest independent providers of residential and commercial systems, parts, and accessories related to water purification. The company counts among its long-time customers over half a dozen of the nation's biggest pharmacy chains. FWS maintains one of the largest on-site inventory warehouses in the industry at its headquarters in Greenville, South Carolina. This ensures a wide selection of replacement parts, highly competitive pricing, and fast delivery times. We strive for total customer satisfaction with our comprehensive and easy-to-use website and call-in center staffed by dedicated and highly-trained professionals.

