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FreshwaterSystems

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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FreshwaterSystems Reviews Summary

FreshwaterSystems has a rating of 3.4 stars from 3,922 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FreshwaterSystems most frequently mention customer service, good price and fast delivery. FreshwaterSystems ranks 2nd among Water Filter sites.

service
142
value
145
shipping
147
quality
133

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California
1 review
0 helpful votes
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Air gap, dishwasher/RO combo
August 27, 2015

The description of the part was right on with a very good price. The best part was that it got here when you said it would. I am sure that we will be doing business again.

Date of experience: August 24, 2015
Nevada
1 review
0 helpful votes
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The item I ordered was on backorder, but the price was excellent and I am happy overall. Will buy again.

Date of experience: August 24, 2015
California
2 reviews
6 helpful votes
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Big savibgs
August 27, 2015

Delivered on time and free shipping.
Price was 20% below other site.

Date of experience: August 24, 2015
California
1 review
0 helpful votes
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So far so good!
August 27, 2015

Fast shipping, easy instructions, easy install & saved me a bunch of $$!

Date of experience: August 24, 2015
South Carolina
2 reviews
2 helpful votes
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Lights and Ballast - good
August 27, 2015

Hard to find items online, but found them here. Came in good shape and installed easily.

Date of experience: August 24, 2015
Michigan
1 review
0 helpful votes
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Over the phone
August 27, 2015

Last order I had some questions and the staff was more than helpful and surprised on standard delivery sooner than expected

Date of experience: August 24, 2015
Texas
1 review
0 helpful votes
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My experience with FreshwaterSystems
August 27, 2015

We had to wait for product to come into inventory. Delivery needs to be faster.

Date of experience: August 24, 2015
Virginia
1 review
0 helpful votes
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Good for Immitation Product
August 27, 2015

The filters fit and work well. Just needed to run the water for 5 minutes after installation to get all the carbon particles out of the water. I didn't know this but called Freshwatersystems.com and they were very helpful in explaining.

Date of experience: August 24, 2015
Arizona
1 review
0 helpful votes
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Delivered as promised
August 27, 2015

No hassle and no issues with either of my two orders!

Date of experience: August 24, 2015
Ohio
1 review
0 helpful votes
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Excellent Supplier
August 27, 2015

We had ordered some filters and had them in 2 days! Freshwater is our place to go for fast supplies.

Date of experience: August 24, 2015
Florida
1 review
0 helpful votes
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Great Company
August 27, 2015

Great company, with good people. High quality products at competitive pricing. My only complaint is that no matter how large of any order you place they won't offer Free Ground Shipping.

Date of experience: August 24, 2015
North Carolina
1 review
0 helpful votes
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Great Job
August 27, 2015

The gentleman was very nice and helpful. He did a great job. Received package in 3 days. Thanks for your help.

Date of experience: August 24, 2015
New York
1 review
0 helpful votes
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Easy Ordering and Fast Shipment
August 27, 2015

I found the Freshwater Systems website through a Google search. They had the exact filter I needed. Ordering was easy and the shipment was fast.

Date of experience: August 24, 2015
North Carolina
1 review
0 helpful votes
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UVC water purifier
August 27, 2015

Excellent purchase and shipping experience.

This is replacement unit for same model, 4 years old, on which both the UVC tube and ballast died.

Date of experience: August 24, 2015
Florida
1 review
0 helpful votes
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1 year filter
August 27, 2015

1 yr of use, the same as the other brand; 2nd order < quick delivery!

Date of experience: August 23, 2015
California
1 review
0 helpful votes
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Disappointed
August 26, 2015

Late! Very Late! Had to cancel part of my order, just to receive the other part, Late!

Date of experience: August 23, 2015
Illinois
1 review
0 helpful votes
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Valves
August 27, 2015

Website problematic on Mac. No problem with phone service. Thanks

Date of experience: August 23, 2015
California
1 review
0 helpful votes
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The Rusco Spindown filters work well and is easy to clean. We used a 2" filter with reducers for our 1" water system. This gives us much more filter area and I recommend others to do this as well. We also have a valve on the input side of the flter. So when we drain the filter (from the bottom valve) we can stop water flow from the input side and have have flow in the reverse direction through the filter screen. This really cleans the screen better.

Date of experience: August 23, 2015
Texas
1 review
0 helpful votes
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I gave them my shipping address but it was sent usps, which doesn't deliver to that address. Called and corrected but that has been 2 weeks and haven't seen the replacement product yet.

Date of experience: August 23, 2015
Florida
2 reviews
0 helpful votes
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Beautiful Faucet
August 27, 2015

The faucet came quickly and looks beautiful. Very easy to use.

Date of experience: August 23, 2015

From the business

Founded in 1989, Fresh Water Systems (FWS) has grown to be one of the largest independent providers of residential and commercial systems, parts, and accessories related to water purification. The company counts among its long-time customers over half a dozen of the nation's biggest pharmacy chains. FWS maintains one of the largest on-site inventory warehouses in the industry at its headquarters in Greenville, South Carolina. This ensures a wide selection of replacement parts, highly competitive pricing, and fast delivery times. We strive for total customer satisfaction with our comprehensive and easy-to-use website and call-in center staffed by dedicated and highly-trained professionals.


freshwatersystems.com
Founded in 1989
Greenville, South Carolina