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FreshwaterSystems has a rating of 3.4 stars from 3,922 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FreshwaterSystems most frequently mention customer service, good price and fast delivery. FreshwaterSystems ranks 2nd among Water Filter sites.
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Product as advertised. Well informed quick shipping. Reasonable price
I have been using those filter for over 10 years and give good clean water. Company sent the filters immediately and received them in a couple of days.
Exactly as described. Definitely what we needed. Arrived quickly. A snap to install.
No problem with product ordered, delivery was quick, but disappointed by delivery agent in that driver apparently too lazy to walk an extra 50 feet to put package on porch, out of the weather. It had rained between time of delivery and my arrival home such that the package was soaking wet by the time I arrived home. Plastic wrap of filters kept them dry. But driver could not have known what was inside the package and weather forecast was for heavy rain.
They make ordering easy and are great to work with! Keep up the great work!
The filters arrived sooner than expected. Installation was super easy. Now we can enjoy fresh water free of so many radicals and impurities.
We love this filter. The water pressure is excellent and it lasts a long time. Great value!
I ordered and payed for overnight shipping on some filters, and the next day the wrong filters arrived. Kind of a pain, but not the end of the world. I called and explained the situation, and they said they'd push it up to their manager, who'd take care of it the same day. Never happened. Called again the next day, and they said they needed to send me a form to fill out, and they'd send me the correct filter once they had received the paperwork back. So basically, I payed for an overnight product to arrive by tuesday morning, they screwed it all up, and I didn't end up receiving the correct product until Friday, no reimbursement on the overnight shipping, and I had to make a stop at Fedex to drop off their previous mistake.
Long and short of it, they're not selling anything proprietary, so when shopping online, just keep on shopping until you find a better supplier.
Finally, everything I want in a water bottle, and it works as advertised!
Order simple to place got product on time very satisfied
Bad service, not customer friendly, the ship was supposed to be free, Ended up costing me $10 for shipping and two months later I received the order. Will not use them again.
Have not received. Package yet. It has been 6 weeks.
A month ago place the order and shipped to someone else
Whenever we ask for the status no proper response
We are about to lose one of our best customer due to the delay and improper answer
Joe
Went to a big box store to replace my GE MWF refrigerator filter. Was shocked at the cost increase. So I decided to shop around, but was trying to avoid the cheaper Chinese made replacements, a little worried about quality. I was pleased to find this company Offered original GE filters (albeit GE international) for the old price I was used to. I bought one of those, and one of their genetics to try out. They very quickly filled my order, and the GE branded filter is now in my fridge. Myvexp e Prince was great. I will definitely reorder from them.
Founded in 1989, Fresh Water Systems (FWS) has grown to be one of the largest independent providers of residential and commercial systems, parts, and accessories related to water purification. The company counts among its long-time customers over half a dozen of the nation's biggest pharmacy chains. FWS maintains one of the largest on-site inventory warehouses in the industry at its headquarters in Greenville, South Carolina. This ensures a wide selection of replacement parts, highly competitive pricing, and fast delivery times. We strive for total customer satisfaction with our comprehensive and easy-to-use website and call-in center staffed by dedicated and highly-trained professionals.

