On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
FreshwaterSystems Reviews Summary
FreshwaterSystems has a rating of 3.4 stars from 3,922 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FreshwaterSystems most frequently mention customer service, good price and fast delivery. FreshwaterSystems ranks 2nd among Water Filter sites.
We monitor reviews for authenticity
The website was easy to navigate and had accurate descriptions, which made my purchase very easy.
I was told weeks ago I would be given instructions how to return defective products. To date no contact.
It was excellent. The order was correct & delivered ontime
I found the website easy to navigate, with detailed information. The purchase transaction was easy to submit. Delivery was on time. The package arrived in good condition. I would not hesitate to conduct business with you in the future.
Great assortment of water filtration systems and accessories. They even had some filtration systems we hadn't heard of.
Shopping was easy, order came complete and accurate!
Order came quick enough but missing a part. Contacted company through website to ship part and haven't had a response.
It keeps my water tasting fresh and I am happy from installation to disposal. It's easy to manipulate since no water leaks with removals and it ships on time. Thanks Freshwater Systems!
Freshwater Systems stocks the parts I need at a fair price, ships quickly, and offers good info on the web site to help me install the parts in my RO water system. I save about $200 per year through DIY maintenance on my Culligan system using Freshwater and have been pleased with the service.
I place an order for these filters twice a year and to order from the web site makes it easy. I am able to pay the order with a company credit card. The company is good about letting me know about the shipping and tracking time
I'd been looking for a new source for the CPC HFC-35 quick disconnects. Freshwater systems had all the parts I needed at very fair prices. The parts were shipped promptly and arrive quickly.
After utilizing FreshwaterSystems for the past eight (8) years, my rating of them is excellent!
I'm a repeat customer, and will continue to be.
Great job guys!
Fast delivery at reasonable prices. Good quality product.
Customer service was very helpful and very informative
From the business
Founded in 1989, Fresh Water Systems (FWS) has grown to be one of the largest independent providers of residential and commercial systems, parts, and accessories related to water purification. The company counts among its long-time customers over half a dozen of the nation's biggest pharmacy chains. FWS maintains one of the largest on-site inventory warehouses in the industry at its headquarters in Greenville, South Carolina. This ensures a wide selection of replacement parts, highly competitive pricing, and fast delivery times. We strive for total customer satisfaction with our comprehensive and easy-to-use website and call-in center staffed by dedicated and highly-trained professionals.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members