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Freshly

3.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Freshly Reviews Summary

Freshly has a rating of 3.8 stars from 7,505 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freshly most frequently mention customer service, next week and fast food. Freshly ranks 3rd among Food Delivery sites.

service
456
value
406
shipping
377
returns
155
quality
390

We monitor reviews for authenticity

Texas
1 review
1 helpful vote
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So far the best I have had
May 7, 2016

The servings are not small. The flavors are good & you get real protein.
I have tried a several meal delivery websites & so far this one is the best.

Date of experience: May 4, 2016
Washington
1 review
1 helpful vote
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Absolutely wonderful!
May 7, 2016

The food is super tasty, very well prepared. Super easy with my busy schedule. The calorie intake is remarkable! I just love the entire experience.

Date of experience: May 4, 2016
Rhode Island
1 review
2 helpful votes
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I was really hoping this would be good, but I did not expect great! The shipment was there the day it was supposed to be. The freshness and quality were only surpassed by the taste which was magnificent Im hooked, Freshly just became a Life Staple!

Date of experience: May 4, 2016
Alabama
1 review
3 helpful votes
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I can honestly Freshly food has changed my world. I had been dieting and eating bland, tasteless food, and, yes, the weight was coming off, but I felt so deprived. I knew it was just a matter of time before I gave up and went back to my old eating habits. Then, I found Freshly and feel 100% satisfied with every meal, and the weight loss actually improved! If you want to lose weight but don't want to feel deprived and feel totally satisfied with truly delicious food, then Freshly is the answer! My husband never wants to try new things, but even he smelled how yummy the meals are, and he sees I'm losing weight, so now he's buying Freshly, too. Trust me, that's a huge endorsement!

Date of experience: April 30, 2016
Missouri
1 review
2 helpful votes
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Outstanding
May 3, 2016

From the packaging to the quality and portion size of the meals, this is hands down the best food delivery program I've ever used.

Date of experience: April 30, 2016
Texas
1 review
4 helpful votes
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I am a senior Citizen, I am enjoying getting the Freshly Meals each week, living alone, this is a great way to have Fresh, prepared meals ready to just pop into the microwave and heat up and sat down with a movie or book, I feel like I am eating Healthy, well planned meals and it means so much not to have to go the the Market so often to buy to prepare my meals, I raised a family and loved shopping, preparing for my family, but now I am so glad to be able to have the meals sent to me.

Date of experience: April 29, 2016
Georgia
1 review
2 helpful votes
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Low Carb Deliciousness
May 2, 2016

Freshly meals are so good. I highly recommend giving it a try. The food is delicious, low carb/sugar and good portion sizes. I order the 6 meals/week and take them for lunch. There is a good variety of meals, simple good food.

Date of experience: April 29, 2016
District of Columbia
1 review
6 helpful votes
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Don't do it. Just don't. Lean Cuisine is just as good and a fraction of the price.

Date of experience: April 28, 2016
Jashana C. — Freshly Rep
over a year old

I'm very sorry to hear that you were dissatisfied with the service, though we thank you for your feedback! Apologies if the cancellation process wasn't made clear--we feel we have made it quite simple, with the click of a button on the customer's end.

We are always continuing to evaluate our service and determine how we can most improve it, so again, thank you for the feedback!

Texas
1 review
3 helpful votes
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Amazing!
April 29, 2016

My husband and I both work full time. Now that our daughter has left the nest, it is nice to have to not come home from work to work in the kitchen. The meals are fresh and taste great! I have my evenings back!

Date of experience: April 26, 2016
Texas
1 review
2 helpful votes
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Delicious
April 28, 2016

I am blown away by how fresh and delicious the meals that I have tried are. They are as good as anything I would make at home. It's really also very cost efficient if you look at all the ingredients that you have to make to make one meal and prevents the amount of food that I waste. Love it!

Date of experience: April 25, 2016
Tennessee
1 review
1 helpful vote
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Heating chicken in the microwave? I had my doubts, but every chicken dish from Freshly comes out so moist and tender you'd think a restaurant server had just put it in front of you. Every dish I've had so far was delicious, from the salmon to the quinoa porridge and everything in between. I look at the portions of many dishes and think I would absolutely pay this much this a restaurant, with others, it's a bit of a stretch, but that's where the convenience comes in. This is a great service for people who love to eat but hate to cook, and I would recommend it for singles, couples and small families.

Date of experience: April 24, 2016
Virginia
2 reviews
0 helpful votes
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Gluten free Clean meals
April 26, 2016

I love this tasty meal delivery, no worries that I will have a reaction. My picky husband also enjoys the dinners so I don't have to cook or order out.
Also the meals are inexpensive, a bargain for a delicious healthy meal!

Date of experience: April 23, 2016
Georgia
1 review
1 helpful vote
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Freshly Delivery Food Is Good
April 26, 2016

I ordered Freshly for the first time and have really enjoyed the food. It is very good and the portion size are really nice size. I was very surprise at the attention given to the packaging of the food to ensure it stay fresh for delivery. I am on my second order which will come today.

Date of experience: April 23, 2016
California
1 review
1 helpful vote
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Taste great
April 26, 2016

Both me and my husband have been very impressed with the portion size and taste of the entrees. My only concern is having carrageenan in most of their entrees.

Date of experience: April 22, 2016
Arizona
1 review
1 helpful vote
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Feeling better
April 25, 2016

By eating these healthy meals I am finally starting to feel better. I have
Fibromyaigia and have lung problems due to cancer (in remission) I could never lose weight, but now with these meals I am. Thank you so very much.
MP

Date of experience: April 22, 2016
California
1 review
0 helpful votes
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I joined Freshly 3 weeks ago, and I absolutely love it! The food tastes awesome. My favorite part is knowing that as soon as I walk in the front door after a long day of work, that I'll have dinner prepared in 2 minutes. Oh, and no more spending 20min after dinner doing the dishes! Time is money and this is hands down one of the best investments for my time saved I've ever made. Plus it's healthy! No more "just throwing a frozen pizza in the oven after a long day when you don't feel like cooking.
Don't get me wrong, I love to cook, but sometimes it's also the last thing I want to do at the end of the day when I'm exhausted. No more leftovers and getting stuck eating the same thing day after day trying to avoid being wasteful. No more half used vegetables in the refrigerator that end up going bad. No more buying $10.00 spices you know you'll only use once. Also, lets all be honest, eating the same 5 dishes you've mastered and made 100 times, gets old. The only question I have is: "Where has something like this been all my life?" I'm a fan!

Date of experience: April 22, 2016
California
1 review
0 helpful votes
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We don't have time to forage and acquire the food, prep, cook, and wash dishes anymore. This is the ultimate solution for me as I am a health care professional and do not use the microwave because it kills the food and nutrition. I can pop a meal in the oven at 350 degrees for about 10min and POW! Dinner is served. Packaging is minimal and recyclable and environmental friendly. I have told everyone about this after my first week and even had a guest over and she loved the meal and never knew until I told her that I just heated it up. Yay

Date of experience: April 22, 2016
Kentucky
2 reviews
2 helpful votes
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Great Food
April 26, 2016

The Food is fantastic - - THE ONLY THING I do not like the is the way the reorder is set up - - - it is very complicated to stop, which is a bit of a turn off

Date of experience: April 22, 2016
Oklahoma
1 review
0 helpful votes
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Fast and fabulous food!
April 26, 2016

I have been using a food delivery service for over a year that I prepare, but I love love love the option to have additional healthy meals for myself and my family that only need a quick 2 to 3 minute zap in the microwave. These meals are delicious, healthy, and nutritious. I love that on the days that I don't "feel" like preparing a full on cooked meal, that we have the FRESHLY option at our fingertips.

Date of experience: April 22, 2016
Tennessee
1 review
0 helpful votes
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Great Food!
April 24, 2016

I have been pleasantly surprised at how delicious, healthy, and convenient these meals are. Tastes like it would if homemade-only I had the time! So much better than a frozen meal. Freshly has really helped us out and enabled us to make better choices (and quit resorting to take out) by having something delicious and ready to eat. Would recommend this to everyone.

Date of experience: April 20, 2016

From the business

Healthy, gourmet, chef prepared meals delivered to your door.

How Freshly Works:

1 - Choose Your Meals. You pick your meals from our constantly rotating weekly menu of more than 30 different gluten-free options.

2 - No Shopping, Cooking Or Cleaning. Our chefs take care of everything for you. From perfecting the meals on your weekly menu to shopping for the finest, all-natural ingredients they can find.

3 - Delivered To Your Door. All of your meals are prepared and cooked by our chefs and delivered fresh (never frozen).

4 - Heat & Enjoy. Our fully prepared, healthy meals are ready in under 2 minutes. The only thing you need to do is enjoy.


freshly.com
Tempe, AZ, United States