FreshlyReviews 7,505

I was recently diagnosed with Celiac and finding delivery services that cater to gluten free are really hard to come by so I was excited when I found Freshly. My order arrived fairly early, and everything seemed fresh and cold. I tried one for dinner and it ws good -- better than expected. My only complaint is that I would like to be able to have them for dinners 5-6 days a week but it seems like the food isn't going to be fresh for the enitre week.

I was pretty pleased with the food and have ordered 4 times from them. I still question the freshness of it but if they say it's and healthy I trust them. Their Facebook page posts promo codes, which I recently used. Every time I do it I confirm the price and the delivery date before I submit my order. They did not honor it when I got my credit card statement. I'm very skeptical since you can't review past orders online receipts. The customer service rep I dealt with online would not credit my money. I kept sending screenshots on how the flaw was with the promo code and they kept coming back with excuses. I sent 3 screen shots confirming all the error on their end. They would rather keep the $35 and lose me as an unhappy customer than continuing. Honestly had they resolved it I would have continued making orders. Michael Wystrach, if you're ready this please enjoy the $35 you got to pull over me!

I got Freshly for the first time because it was offering 50% off for the first order. I liked seeing that they gluten-free, paleo-esque meals, which basically means no bad carbs or added sugar. Meat, Veggies, and Fat.
When I got the order I liked how it was packaged and how clearly they explained how small an ecological footprint they are trying to have. I followed all their recycling recommendations for the packaging and have nothing left except food in my BELLY.
The fact that the food is fresh not frozen makes it sooooo easy to eat right away. (After 2 minutes).
Freshly is a good experience so far!

I had tried another prepared meal delivery service in the past and while the meals were healthy they tasted stereotypically so: sauces thrown over proteins that were dry and unappealing to hide them. Freshly is the complete opposite. You know if from when you open your first meal and find it looks fresh and appealing. The flavors are well balanced and compliment each other well, the vegetables taste fresh and the proteins are a nice texture and not overcooked from heating them up. You further enjoy the meal when you look at the nutritional information and see the low calorie count! The service is convenient and meals are shipped in an environmentally friendly manner. High recommended.

I tried this service because we are really busy with kids' activities at night. When we have to be out of the house by 5:30 and don't get home until 8 I was struggling with meal ideas. I got my first shipment last week and on those game/practice nights the Freshly meals have come in so handy. The meals are quick, healthy, filling, and very tasty. My husband and I were both really happy we didn't have to eat a quick sandwich and could eat things like meatloaf, turkey chili, and chicken breasts on the run. I was really happy I didn't have to come home late after games/practice and clean up a bunch of dirty dishes. Freshly was a great surprise and we are looking forward to trying more meals this week!

Ordered from Freshly and have never been happier, easy prep meals that take two minutes, the food is so delicious that you will want more but the portions are prepped to give you a delicious but healthy balanced meal. My husband and I have made this part of our weight loss plan and it is really helping us to stay on track with our calorie intake goals. You gotta try it, the cost is no more than I would spend at the grocery store to eat healthy and I don't have to prepare the meals after a long day, who could ask for more?

When I heard Freshly was expanding into my city, I was excited. I have tried other meal delivery services in the past with so-so results, and I liked that Freshly sent you meals that were already prepared -- all you have to do is re-heat it and eat it. What could go wrong?

Try EVERYTHING.

Freshly sends you an email to let you know that your meals are shipping soon. However, this email doesn't contain any tracking information. When you go to the website, there's also no tracking information either. The only thing you know is the day your food is arriving (Thursday, in my case). I sent an email asking where my tracking number was, and I didn't receive a response until three days later. The response had my tracking number, but here's the thing -- the shipment was sent and left on my doorstep. Freshly is perfectly okay with sending an 18 lb. box of cooked food and leaving it on your doorstep with NO type of signature release. Had I known who the carrier was, I could have made arrangements in the event I wasn't home (which I wasn't). But because I didn't have that, the shipment sat outside for hours and was stolen. Unacceptable.

I contacted Freshly, who claimed the tracking number issue was some technical glitch; they eventually refunded me for next week's box of food (not the box that they already shipped). I was able to go to the website, choose the food, and submit my order.

I did receive this shipment, only because I had other packages coming that day from the same carrier. (Note: Freshly also did NOT have the tracking number for this second shipment. Noticing a pattern?) Freshly responded THREE DAYS LATER AGAIN, and included the tracking number.

Now about the food. I wasn't sure what I was getting in terms of portion size -- Freshly's photos only show you the food on a plate, not in the plastic microwavable tins they ship with. It would have been great had these meals come with oven directions though. I like the convenience of a microwave, but we all know that ten extra seconds can be the difference between ice cold and burnt to a crisp. All the meals require heating in a microwave for two minutes -- beef, seafood, chicken, and veggies. That made for some wildly inconsistent heating and some questionable textures.

Overall, I'm disappointed in Freshly. They still owe me for the first week of food they sent!

Been doing freshly for 2 weeks and as a parent of an infant and a 3 year old - I'm very happy with it - my husband and I joke that we may never cook again for the next 18 years!

The only improvements I would like to see is that 1) I wish they delivered earlier in the week or earlier in the day on Tuesday. It usually arrives pretty late on Tuesday. 2) the box it comes in and the ice packs are extremely heavy! I can't carry it up re stairs myself. There is just SO much ice. It seems over packaged to me, even compared to blue apron. I've used another meal delivery service who used half as many ice packs, as does blue apron. Seems like they could cut down on that - assuming it doesn't sacrifice freshness. 3) wish they had an app to manage weekly meals vs just a website.