FreshlyReviews 7,505

Freshly was ordered with a hope to make our life simpler as I am going through health difficulties and currently unable to cook. Hubby and I decided to try several food delivery companies and then make a decision on who to go with for the next few months. We received our first order of 6 meals. My son raved about the seafood risotto, and overall both of "my boys" loved the protein, they said it was tender and were surprised by the portion size in a positive way. About the 4th day the freshness could be tasted hubby said " Freshly does not taste as fresh" So he was clearly disappointed he ended up cooking asparagus on the side of his steack and pork chop. The day after our order was received I logged on and suspended our sub while we tried another deliver service in our area. I clicked though the process and finally got to the end " your sub has been canceled" appeared. Imagine my surprise when we receive a new order today. I wrote and canceled again. I went through the process on the website "again" I read the same messages including the final " your sub has been cancelled. We had not decided who to go with, but now something that was to make our life easier has become a headache. In the future I would send a written e-mail cancellation and not trust the website if I tried it again. Hopefully Freshly will make this right and look into their website issues.

We love u Freshly. You have changed our lifes. Not only that we are losing weight but we have time fot other aspects of life. Your portions are just right and the taste is superb. There is one food option that doesn't work for us, The steaks. They taste diferent, can't pin point what it is. I don't know if its the microwave but we don't really care for them so we removed them from our list. But last night, the two steaks we had left, we put them on the grill rather then the MW, and it worked, we may add the steaks back some time soon. Now... the Shrimp Fajitas OMG, with that amazing Mexican Sweet Corn! Look, I am Mexican and I must admit, these fajitas are THE BEST WE'VE EVER HAD! Please, give our complements to the Cheff. My Mom's "SF" are now right below yours! Other then that, We are so happy and content because on top of all the good points, we did bring our grocery budget down and we are saving money with you Freshly! Thank you so much.

I have been getting Freshly for a few weeks now and so far I'm loving just about everything. Somethings I prefer some meals over others but that's my taste not the product. The portions are perfect and if you can't finish all of it save the leftovers for a lunch or dinner. I would like to see new dishes and am disappointed when one of my favorites is not available. But I get it. All in all the is a wonderful thing and I'm so glad I signed up. And having the option to skip weeks works well for me. And thank you for making the navigation of the site easy. The only negative comment would be I wish the meals could be delivered in one day, not two. Thank you for making my life easier.

Really enjoying my Freshly experience so far. The package was delivered right to my door, with instructions for recycling the packaging.

I've only had one meal so far (the balsamic glazed pork chops) but the portion is much larger than I was expecting. Definitely filling for lunch - looking forward to trying the other meals I received.

So easy to pop in the microwave, tastes so much fresher and better than anything other meal I've had heated from a microwave. It's great that this food isn't frozen - it definitely shows.

I was initially skeptical about but after my first week, I was convinced! My meals arrive on my designated day every week and the site is so easy to navigate and allows me to change my meals for the next week or even skip a week. I also don't worry about having to remember because Freshly is great about letting me know my package is coming and to review my meals for the week. The food overall is very good, fresh and very convenient. It has made planning for dinner and lunch so much easier (no more frozen lunches!). I wish I discovered Freshly sooner and I've recommended it to many of my friends and colleagues.

Freshly is both convenient and offers tasty choices. You won't get bored with the selections because they introduce new menu items every few weeks. Add a homemade salad to the Freshly meal and you've got yourself a restaurant quality-tasting meal. Some of our favorites are the "spaghetti" and meatballs made with spaghetti squash. It's to die for. Chicken Risotto with asparagus, too. My hubby describes it as a crowd pleaser. If I could change just one thing it would be to reduce the fat in each meal as they are a bit rich for my taste.

Terrible customer service. Think hundred times before subscribing

I signed up for the 12 meal/ week, i get my deliveries on Wednesday.
I was informed on Friday that have to go on a business trip, while I was still planning my trip. I got a notification from my credit card that I was charged for the next delivery which will happen on coming Wednesday, it was still Friday ( 6 days before the delivery date).
I grabbed my cell phone right away and sent an email explaining, that I have to leave town could you please cancel this delivery?

I got a page long reply about their rules, and the freshness of their ingredients... and no sorry we can do nothing about this on Friday for next Wednesday delivery, it has been locked in our system!

So they were ok taking my money and not deliver the food!

So I learnt few things:
1. The ingredients of my freshly made unfrozen meals that I will eat next week are bought 7 days a head of time!
2. A service that claims to provide fresh food for busy professionals, are neither fresh nor professional.

I deeply regret giving them my credit card information to them

So far I have to say freshly meals are very good, especially the chicken based meals.

The steak was quite underwhelming though, it was medium-well, and a bit dry and had a funny flavor, like stale fat. Also, not enough peppercorn sauce for the steak. If they are going to serve beef, they need to work on it - I'd suggest medium rare, and more sauce.

Sides are nearly always excellent, my only complaint is I'd like to see additional sides in some cases. For instance, the steak had both a vegetable and a potato side which is good. But a lot of the dishes have only a single side.

Portions: too small for me. I wish they had an option for a "1.5x" size. Alternately, an option to add "bonus sides". For instance, it's be cool if they had a 6 meal plan that also had 6 additional sides that were chosen separately.

Cost: a little high in that the meals are $10 each for about 500 calories. In comparison you can get 4 Marie Callender's frozen dinners for that. Of course the Freshly dinners are superior to frozen in so many ways, and the cost does include shipping in their special ice pack boxes. Perhaps a better comparison is these meals would probably cost $14 to $16 if served at a restaurant.

Summary: restaurant quality food delivered fresh to your door weekly. I find the portions a little small for the price as I need to eat 900 calories a meal. Nevertheless, it's so convenient and a nice change from frozen, or fast food, or take out.