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Freshly Reviews Summary
Freshly has a rating of 3.8 stars from 7,505 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freshly most frequently mention customer service, next week and fast food. Freshly ranks 3rd among Food Delivery sites.
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We have enjoyed having go-to, yummy, and healthy meals during a busy week. My husband enjoys them just as much as I do, and he is a very picky eater, so that is a major bonus!
I must admit I was hoping I would like it a little more. I do like the chicken pilaf dinner, but I would have liked more sauce and a little more spice in most of the other dishes. I will keep trying new menu items to see if it is jus a matter of finding the right meals for me. Regardless it has been a huge time saver to have Freshly delivered to our home.
I was so pleased to find a food subscription that didnt require cooking! I dont have time to cook ( also Im terrible at cooking) so as soon as I discovered Freshly I knew it was for me. I love that the food is healthy and doesnt cost more than $10 a serving.
There is nothing like having a fresh hot healthy meal everyday. It cuts down on my trips to the store. The variety is great and the food is delicious.
Weve been using Freshlys service for a few weeks and love it. Its tasty, fast, and healthy. We eat out so much less, saving money, and the food is so much better for you. I never thought in my life that I would actually like kale in any form! Try it; you wont regret it!
There are some meals I prefer over others but overall they are delicious, nutricuous, easy!, and make it a snap to stay healthy, full, slim and well fed. So grateful for this awesome service. Keep up the excellent work.
You guys are awesome! I have loved everything I tried. My favorite, by far, is the Southwest Chicken bowl. So much yum in one bowl. My husband loves the rosemary pork. He was skeptical at first, but hes a believer now. I tell everyone about your service. Thanks so much for what you do.
I am a very busy professional. Freshly is so easy and convenient that I feel like hours have been freed up in my schedule let alone the stress of planning my meals. Additionally I am getting so much healthier with the help of freshly. Im losing weight and my food mood is stablized and I feel like it is because I am eating healthy unprocessed good quality food. My cravings for junk have decreased and I have more energy. Freshly has been a great positive change in my life.
I enjoy using Freshly because it suits my lifestyle. I don't have to worry about the salt content or highly processed food when I purchase it. Although it may cost a bit more than going to a grocery store to buy already prepared food, I know the quality I am receiving is much higher through freshly. Also, this has helped me cut down on my eating out.
Every meal we have received has been fresh. We greatly like most of them. I am amazed how tender the steak is in the peppercorn steak, especially after microwaving. The chicken in every dish we have tried has been tender & juicy. The green beans taste & texture are as I picked them from my own garden that morning. The chicken risotto is my favorite.
Good food. Proper portion for not gaining weight. Introduction to things that I probably would not cook.
I like the quality of the food, the packaging is good, the price is great. Freshly also has great customer service. The company they hire to do delivery is the only thing I can complain about. They never knock on the door or ring the doorbell. They just leave the package sitting there at odd hours with zero communication.
Thank you so much for your review, Darren! I'm very sorry to hear about the trouble you've experienced with your deliveries. I can assure you that we are working with our carriers to improve our service as we continue to grow, and I've also passed this along to our Delivery Specialist, so that he can investigate further!
If there's anything we can ever assist with, please don't hesitate to reach out!
I have tried 4 different meal delivery companies and Freshly is by far the best. Food is packed fantastic with a barrier pack and ice packs. Delivery always on time and I have enjoyed all but one meal.
Only negative thing I can say is that the use by dates are only around 4 to 5 days, but it's FRESH food, so I can deal with it.
For a while I told myself that I could make the same stuff for cheaper. I WAS WRONG! Freshly is fantastic, they make fantastic food, always fresh, always delivered on time and always saves me a ton of time and money. Most are under 500 calories which is fantastic. I know the hardest part for people to get over is the microwaving, but you don't have to worry because someone at freshly has a PhD in microwaving. Steak comes out tender, chicken comes out moist, vegetables are always beautiful and crisp, it's truly amazing what they've done.
Freshly is very reasonably priced for the quality of meals it provides. Their food is actually healthy unlike some of their competitors. There are a few ingredients I don't like such as canola oil and natural flavors, but overall it's pretty close to what I cooked at home when I was able to and we eat very clean. All of their meals are gluten free, which I love! The meals taste homemade or like good quality restaurant food. The shipments always arrive on time and I'm really impressed with how well they're packed. The freezer packs are still 90% solid when I open the box and everything is cold like it was just taken out of the refrigerator even on hot, summer days. I don't like the fact that the containers are designed for microwave heating only. My biggest complaint is really the small selection of meals. I'm relying on Freshly for all of my lunches and dinners, so I get a bit tired of eating the same things over and over. They introduce a new meal about every week, but they also remove one, so that they always have 30 meals to choose from at any time, and of those 5 are breakfasts.
After my 3rd failed delivery attempt (all different weeks, not the same delivery) and Freshly not caring enough to find a different shipper, I've cancelled. OnTrac Delivery sucks and Freshly sucks for using them.
Thank you for taking the time to review Freshly, Stephanie! I'm so very sorry to hear about your experience!
I've reached out to you via PM, so I can get some more information to follow up with my Delivery Specialist. I look forward to hearing from you so I can assist!
Quick & convenient. Great portion sizes. A bit on the too spicy side for some meals. Good variety of meals
Love the concept! Food has been mostly excellent, except for personal tastes. Portions are perfect. However, to get six meals each week, we find we need to duplicate meals every other week or so because the variety doesn't change very often.
Thank you so much for your review, Phil! I appreciate your feedback regarding our variety, and I can assure you that we're working to add more meals as we continue to grow. I hope we'll have some new meals that you'll love very soon!
From the business
Healthy, gourmet, chef prepared meals delivered to your door.
How Freshly Works:
1 - Choose Your Meals. You pick your meals from our constantly rotating weekly menu of more than 30 different gluten-free options.
2 - No Shopping, Cooking Or Cleaning. Our chefs take care of everything for you. From perfecting the meals on your weekly menu to shopping for the finest, all-natural ingredients they can find.
3 - Delivered To Your Door. All of your meals are prepared and cooked by our chefs and delivered fresh (never frozen).
4 - Heat & Enjoy. Our fully prepared, healthy meals are ready in under 2 minutes. The only thing you need to do is enjoy.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your review, Ilene! I appreciate all of your feedback, and I'll be sure it reaches the best members of our team!
I reached out to you via PM as well, to see if there was anything else I can assist with. I look forward to hearing from you!