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Freshly Reviews Summary
Freshly has a rating of 3.8 stars from 7,505 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freshly most frequently mention customer service, next week and fast food. Freshly ranks 3rd among Food Delivery sites.
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I have enjoyed Freshly meals very much. I first started ordering from Freshly because of the convenience of having them delivered weekly and a good affordable alternative to cooking or going out. But I have found the meals to be delicious with generous portion sizes. I also like the variety of meals available and being able to choose based on my dietary needs. So far I am a very satisfied customer!
Freshly has made it possible to get great meals without the work. I love to cook, but sometimes I dont feel like cooking a meal myself, or Ive run out of time and energy. Freshly allows me to eat well without the hard work and time. None of that cardboard taste from the frozen food selection. Delivered right to my door. Perfect!
My Freshly meals are tasty when I get a chance to eat them. The expiration date is very close to ge delivery date. On two different occasions, my delivery has been late and I have had to destroy the meals. Credit has been issued but it is a little bothersome.
Great to be able to come home and have yummy healthy dinner to make. The selection is great! I am working my way thru the menu,.
I love the meals but they dont change out as regularly as I thought they would. We are getting tired of ordering the same thing every week especially my 8 year old daughter. It would be nice to see the options change monthly.
We love most of the dishes with a couple favorites, such as penne bolognese, beef chili, peppercorn steak, peacan pork, and chicken with rice.
This is a great service that we will use often.
I get a ton of emails, yours is buried. Ybthe time I see it the deadline to adjust has passed. Im tossing a couple meals a week and will likely cancel altogether soon.
I really like the meals and how fresh they taste. I just wish there was more to choose from. Im running out of options.
I decided to order Freshly because i wanted something hassle free and convenient for lunch at the office. I also liked the idea that it was healthy but convenience was really my number 1 priority. I have been eating Freshly for the past 4 weeks and have been pleasantly surprised by how good the food tastes and how many options that they offer. I highly recommend.
Started ordering this for my 88 year old parents. They are still pretty independent but dont have interest in cooking any more. With freshly, they are really enjoying the ease of re-heating freshly prepared, tasty and nutritious foods. Great variety for them.
I shared my meals with my husband a couple of times and now he has his own account.
We both enjoy our meals.
Thank You for your service.
Having six delicious meals delivered each week has improved the quality of my life. I don't have to think about what I'm going to eat for dinner EVER. I just to to the freezer or refrigerator, heat up the choice of the day and sit down to a home cooked meal.
My boyfriend is picky when it comes to prepped food options. He has enjoyed each one of the meals we have tried so far. They taste fresh even at the end of the week. Meals are healthy and save me time because we are always on the go.
Very impressed with the service. Your meals are quite good, however I would like a greater variety. Thank you. You make caregiving to my husband much easier. I wish I could recycle the packaging!
Freshly has a great selection of meals to choose from, and the taste is great! I take these to work for lunch (and sometimes the breakfasts too!) and they make things so much easier for me. They also keep me from eating junk food.
This program is perfect for the on the go person! The portions are not too small. And not too much... theyre perfect! Add in the healthier foods and ingredients. Then factor in the variety and taste! We all know its easy to go through a drive through and grab a quick bite, these meals cook in about 3.5 minutes. My math keeps coming up with FRESHLY. PERFECT equation.
Main thing is the food is delicious, high quality, and SUPER easy to prepare! The thing I didn't expect was how good their customer service would be, my shipment for yesterday was delayed due to ice and snow along the delivery route. Before I had a chance to contact them, they had already sent me an e mail explaining that the delivery would be late and why, I've been very satisfied with everything so far and had even planned on pausing the service for a week, but the food was to good, Hopefully things will continue this well, and I have been given no reason to believe otherwise.
The food is better than I could have ever imagined. I am very happy. The portion sizes are perfect and the meals are perfectly seasoned.
I was looking to outsource all of my meals to Freshly. I was really excited to try the food. My first shipment was 12 meals. I tried the chicken risotto and it was bland, but that was nothing salt and pepper couldn't fix. Then, I tried the steak peppercorn, and the inside of the beef was raw. It was literally raw and unedible. That really almost made me want to throw up. Next day, I tried pork carnitas, and they were nasty. I don't know if I have super picky taste buds or what it is, but this meal delivery service is not what I expected. The meals look so delicious in their facebook ads, then in real life it is another story. I am so disappointed to be writing this review, because I really wanted this to work. However, now I have 8 meals in my fridge, and I don't even want to try them out, I am really grossed out. Anyway, if you like bland food, Freshly is for you.
Thank you for taking the time to review Freshly, Rubi. I'm so very sorry to hear about your experience, and that you haven't enjoyed the meals!
We work diligently to rectify issues or concerns with our recipes, and I have ensured your message is passed along to our team so we can investigate. I have also reached out to you via private message, so I can get some more information regarding your experience so I can assist further.
I look forward to hearing from you, Rubi!
I have a gluten sensitivity and find it really difficult in my busy schedule to cook the meals I need and want to eat. I am so enjoying the Freshly meals! They are really quite delicious. I love that I can grab one and not get tempted to start snacking on things I don't want to eat. They are filling. There are so many options. And I have peace of mind that I am eating the way I want. It is worth the extra expense for me.
From the business
Healthy, gourmet, chef prepared meals delivered to your door.
How Freshly Works:
1 - Choose Your Meals. You pick your meals from our constantly rotating weekly menu of more than 30 different gluten-free options.
2 - No Shopping, Cooking Or Cleaning. Our chefs take care of everything for you. From perfecting the meals on your weekly menu to shopping for the finest, all-natural ingredients they can find.
3 - Delivered To Your Door. All of your meals are prepared and cooked by our chefs and delivered fresh (never frozen).
4 - Heat & Enjoy. Our fully prepared, healthy meals are ready in under 2 minutes. The only thing you need to do is enjoy.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your review, Neil! I'm glad I was able to assist in providing information on your weekly deadline, as well as some tips on how to edit your meals three weeks in advance. If there's ever anything else we can assist with please don't hesitate to let us know!