FreshlyReviews 7,505

My husband and I have been with Freshly for a few months now. We initially ordered twelve meals weekly but found that was too many for two older seniors. We are now receiving nine meals weekly and that seems to work nicely. Freshly has become our main source of food which was our goal in trying Freshly. We are so pleased with the quality of each meal. Of course we have our favorites and have some dietary issues which determines our weekly order. We enjoy trying the new dishes that Freshly offers. We could not be more pleased with the freshness, taste and quality of Freshly food!

The meals all looked alike by the time they got to my house. Everything was all mixed together. (Maybe you could purchase containers with dividers and vacuum seal the plastic tight to keep the food from shifting around) They did not even taste good. I could not tell what I was eating. I ordered 4 meals. The first one which I don't know what it was but it was nasty. I tried to eat another one but could not even get a bite in my mouth without feeling nauseated just looking at it, so that one was thrown away. The last two I gave to my son and daughter in law and they could not even taste them, they were so nasty looking.

I'm more of a chicken eater. I hate peas and carrots. Sometimes the side on a beef dish I would like on a chicken dish. And sometimes I won't get a chicken dish because of the side or vegetables. So I find I'm limited in my choices and get the same things over and over. And although they are good I get tired of the same thing. Using the sides u already make and just switch it up would give me more options. Otherwise, great job. Thanks

The service, web site, and app are good. The food is well-prepared.

My criticism is with the menu. There are about 30 dishes, 25 of which
Are bland "bits of chicken with veg" (a couple have turkey or pork)
And if you closed your eyes you would not be able to tell them apart
(even the curry and tex-mex are bland). There are 4 or 5 that have a
"large piece of chicken with veg" that are pretty good, and one
Shining jewel that has "a piece of steak with veg". No fish, no single
Pieces of pork, lamb, or veal; no vegetarian. And little with a hint of
Ethnic interest; there is a chicken tikka marsala
That tastes nothing like a curry and a chicken teriyaki with no teriyaki flavor.

The menu changes over time and has got steadily worse ever since I
Have been a customer.

Presumably they get feedback on their dishes, so perhaps I am just out
Of step with the rest of their customers, but in daily life my tastes
Are similar to my friends and colleagues.

I must also criticize their packaging: 20 lbs of gel ice packs that I have
To haul out to the trash. Why not use frozen
Water bottles like Amazon? Or at least the kind of gel that can go
Down the toilet.

It's been great. I love getting my meals when I want. It's easy to change your meals and skip weeks. For the most part the food is delicious. Some dishes are little bland but that can be fixed at home. The reason it's not 5 stars is because I do feel that the portions are just a bit small. Especially for my husband. Also, I do feel it's a bit over priced at $10/meal. Other than that, I love Freshly and the different choices they provide.

Surprisingly good and healthy meals. I needed a change from fast food and eating out so I tried Freshly and I was pleasantly surprised at how delicious their meals are. Very convenient to have them delivered and they are very easy to prepare. I have yet to choose a meal I didn't like and I have tried almost all of them. My wife likes the Turkey Meatloaf so I get some of those for her. These are really a good idea especially during this COVID 19 outbreak when you want to socially distance yourself from people and going to the grocery store.

Freshly is great, i really enjoy most of the meals and the service. I do have a couple of comments on the website design when choosing meals.
*Could a feature be added to the meal choosing where, if you click on a meal, you can see how you've rated it in the past? I rate the meals, but can't always remember if I liked a particular meal or not. It would be nice to be reminded that I loved or didn't like something before I decide to add it to my weekly menu.
*I try to choose my meals several weeks in advance, but sometimes I want to make a change to one of them. I don't like that if I change my meals for two weeks out, that it automatically changes the meals I've chosen on the orders 3 or 4 weeks out to those same meals. Can you remove that feature?

Thank you for considering my feedback.