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Freshly

3.8

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Freshly Reviews Summary

Freshly has a rating of 3.8 stars from 7,505 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freshly most frequently mention customer service, next week and fast food. Freshly ranks 3rd among Food Delivery sites.

service
456
value
406
shipping
377
returns
155
quality
390

We monitor reviews for authenticity

Illinois
1 review
0 helpful votes
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Good start
April 1, 2020

After 3 weeks. Tasty meals. First week just didn't like having shipment arrive at 8:45 pm. All others have been by 5 which is great

Date of experience: April 1, 2020
New Hampshire
1 review
0 helpful votes
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Fantastic
April 1, 2020

I have been very impressed with the meals and service. Only thing I would wish for is a bit more variety and more fish/seafood meals.

Date of experience: April 1, 2020
Renzo D. — Freshly Rep
over a year old

Hi Elizabeth, thank you for your review!

I'm happy to hear that you're impressed with our meals. While we don't have any seafood options right now, we do add 1-2 new meals each week, so be sure to keep an eye out!

Thank you for being a part of Freshly!

Arizona
1 review
0 helpful votes
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Awesome
April 1, 2020

My boyfriend and I joined freshly to accommodate with our Mon- Fri work schedule. It's so nice to come home and have dinner ready in 5 min or so (3 min to microwave, 2 min to sit). I rated this review 4/5 (more like. 4.5) because I would love to see more options. Our favorites are steak and peppercorn, chili and mac and cheese, buffalo chicken with cauliflower (mashed potatoes). I add a few things for flavoring but all in all, absolutely love and HIGHLY recommened. Oh, and the customer service is wonderful. Thank you Freshly Team!

Date of experience: March 31, 2020
Renzo D. — Freshly Rep
over a year old

Hi there, thank you for your feedback! We're so happy to be able to provide you with the convenience of easily-prepared, healthy, and delicious meals, especially during busy days and in light of these recent events. We do like to keep things fresh by adding 1-2 new meals each week, while keeping most of our customers' favorites on our menu. Of course, I'll be sure to pass along your feedback. If there's anything else that you would like to share, please don't hesitate to let me know at [email protected]! Thank you for being a part of Freshly!

Illinois
1 review
0 helpful votes
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Absolutely Delicious
April 1, 2020

Wonderful, staff extremely helpful.As soon as my 90 year old mother empties her fridge freezer I will introduce her to these low carb delicious meals!

Date of experience: March 31, 2020
Stephen D. — Freshly Rep
over a year old

Hi Donna, thanks for your feedback. I'm happy to hear that we've been able to assist you, as well as deliver you some delicious meals! Thanks for being a part of Freshly!

Kentucky
1 review
0 helpful votes
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DELICIOUS!
March 31, 2020

Tried freshly because the meals are already cooked and you just heat them in the microwave. Every meal I have tried has such good flavor, the portion size is just right and I love the balance of protein and veggies

Date of experience: March 31, 2020
Illinois
2 reviews
0 helpful votes
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Freshly is Fresh!
March 31, 2020

I have ordered from Freshly for about a year now. The food items are well prepared and tasty with a great combination of spices and vegetable aromas to please the palate.

Date of experience: March 31, 2020
New York
1 review
0 helpful votes
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Perfect solution
March 31, 2020

These meals are perfect for my 90 year old parents

Date of experience: March 31, 2020
New York
1 review
0 helpful votes
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Life changing
March 31, 2020

Food has been phenomenal and truly life changing. Has forced me to eat healthy portions and to eat vegetables, which I normally neglected to eat. I am a law enforcement officer and my shifts make it hard to come home and cook this has been the answer. One thing I would suggest is to add cutouts to the side of boxes to make it easier to carry. I live in a walk up apartment and carrying a 12 meal box is not so much difficult as very awkward. Having cutouts for Handles would make this awkward size box more manageable.

Date of experience: March 31, 2020
Massachusetts
1 review
0 helpful votes
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Most meals are great quality!
March 31, 2020

Most Freshly meals taste great. (some I don't like). I have been ordering them every week for 9 months. I have no problems with the quality. The convenience is wonderful! My #1 complaint is the lack of a vegetarian and fish option. The meals arrive fresh and easy to micro 3 minutes to eat. Since coronavirus there's been less variety. I do freeze mine and have had no problems with freezing them. Portions are not huge. Its plenty of food for most females. Occasionally, I'll add my own salad or garlic bread with a meal. After 9 months I've found I like pretty much select the same 6 meals every week. If there was a vegetarian option then I'd order 9 meals/ week. Www. F

Date of experience: March 30, 2020
Stephen D. — Freshly Rep
over a year old

Hi Kelly, thanks for your feedback. I'm so happy to hear you're enjoying our meals and service! I'll be sure to pass along your feedback to our chefs that we should bring vegetarian meals back! I hope we have some in the future. Thanks for being a part of Freshly!

Virginia
1 review
0 helpful votes
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Freshly is a great find!
March 31, 2020

Freshly provides wonderful meals for a very reasonable price. The website is easy to use, and the selection of meals from which to choose is beautifully seasoned and varied. The whole system has been designed thoughtfully and with a good eye to fresh, healthy, tasty meals. Freshly is a treasure.

Date of experience: March 30, 2020
New York
1 review
0 helpful votes
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Great food service!
March 30, 2020

Amazing food at the right price! Very good overall food options. My only suggestion is to make everyone of the protein category plates higher than the carbs. For example the chicken tiki masala. 30 grams of protein but 45 grams of carbs?!

Date of experience: March 30, 2020
Stephen D. — Freshly Rep
over a year old

Hi Adner, thanks for your review. I'm happy to hear that you're enjoying your meals! We'll be sure to pass along your thoughts to our chefs. Thanks again, Adner!

Virginia
2 reviews
0 helpful votes
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Home cooked meal delivery
March 30, 2020

This started off a very skeptical oh how well the quality is that was 1 year ago extremely happy with this service very high quality food at a great price I'm single and work ill regular hours so this is perfect

Date of experience: March 30, 2020
Stephen D. — Freshly Rep
over a year old

Hi Jason, thanks for your feedback. I'm happy you decided to give us a try and it's so great that you're loving our meals! I'm glad we're able to cook for you. Thanks for being a part of Freshly!

Illinois
1 review
0 helpful votes
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Have had about 6 cycles of meals and for the most part the meals are very good. Ingredients are definitely fresh and of high quality, flavors are great. My compliments to the chef! The food is packaged well so that food remains attractive. Often the serving is so generous I can only eat half. There is so much variety I have only had 2 repeats ( my choice, of course). I have appreciated also that you can " pause" delivery if you are going to travel or have other plans. The meals freeze fine if you need to save them too. Reliable delivery even in these crazy days.

Date of experience: March 30, 2020
Texas
1 review
0 helpful votes
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JB Opinion
March 30, 2020

I hate coming so these prepared meals are great for me and they are delicious and filling.

Date of experience: March 30, 2020
Stephen D. — Freshly Rep
over a year old

Hi Jill, thanks for your feedback. I'm so happy to hear our meals are a great fit for you and that you've been enjoying them. I appreciate you giving us a try! Thanks again, Jill!

Florida
1 review
0 helpful votes
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Food after moving
March 30, 2020

We were given a gift of meals from someone to help us maintain health following a move. The food has been phenomenal!

Date of experience: March 30, 2020
Florida
1 review
0 helpful votes
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Awesome tasty meals
March 30, 2020

Easy to order, make changes and get assistance for questions

Date of experience: March 30, 2020
California
1 review
0 helpful votes
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Great tastes
March 30, 2020

I was able to go in and choose to skip the week or pick what meals I wanted! I love the flavors so far. I do wish there was a liitle more spice or cilantro foods!

Date of experience: March 30, 2020
Stephen D. — Freshly Rep
over a year old

Hi Stacy, thanks for your feedback. I'm happy to hear that you're loving our meals and service! I'll be sure to let our chefs know that we can add more spice and cilantro to our meals! Thanks again, Stacy.

California
1 review
1 helpful vote
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Trying it one more week
March 30, 2020

I loved freshly when I first used it last fall. Then I got tired of the same choices of menus week after week. So i stopped, then with Covid 19 I thought i'd give it one more try. Guess what? Last week I had to throw out 1 of 4 meals i ordered because the pork tasted terrible and the side dish with it was watery and bland. And when i look at this weeks choices - it's the Same menus and there is No fish or seafood! So i've ordered for this week, and let's see how it goes. If it's another 75% week then this will be my last.

Date of experience: March 29, 2020
Megan M. — Freshly Rep
over a year old

Hi there, Susan! Thank you for sharing your experience with us. I'm truly sad to hear you haven't been fully satisfied with your meals. I'm happy to pass along your feedback to our chefs and kitchen. Any and all feedback is appreciated, and taken into consideration when making improvements. Our menu is 100% customer inspired and driven, using ratings and suggestions from our customers!

In the mean time, if there's anything I can assist with, please don't hesitate to connect with me over at [email protected]!

West Virginia
1 review
0 helpful votes
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Great Food
March 30, 2020

We have enjoyed all of our meals. The packaging of the meals is great and environmentally friendly. I enjoy having no messy clean-up after finishing a great meal.

Date of experience: March 29, 2020
Pennsylvania
1 review
0 helpful votes
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Tasty
March 29, 2020

I have enjoyed all the meals I have ordered. They are very tasty

Date of experience: March 29, 2020

From the business

Healthy, gourmet, chef prepared meals delivered to your door.

How Freshly Works:

1 - Choose Your Meals. You pick your meals from our constantly rotating weekly menu of more than 30 different gluten-free options.

2 - No Shopping, Cooking Or Cleaning. Our chefs take care of everything for you. From perfecting the meals on your weekly menu to shopping for the finest, all-natural ingredients they can find.

3 - Delivered To Your Door. All of your meals are prepared and cooked by our chefs and delivered fresh (never frozen).

4 - Heat & Enjoy. Our fully prepared, healthy meals are ready in under 2 minutes. The only thing you need to do is enjoy.


freshly.com
Tempe, AZ, United States