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Freshly

3.8

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Freshly Reviews Summary

Freshly has a rating of 3.8 stars from 7,505 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freshly most frequently mention customer service, next week and fast food. Freshly ranks 3rd among Food Delivery sites.

service
456
value
406
shipping
377
returns
155
quality
390

We monitor reviews for authenticity

Wisconsin
1 review
0 helpful votes
Follow Beth E.
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Great food selections
April 12, 2020

Freshly has great tasting food with several options. The menu changes often to give a nice variety to choose from.

Date of experience: April 12, 2020
Eli M. — Freshly Rep
over a year old

Thanks for the Freshly love, Beth! I'm thrilled to hear you've been enjoying your meals!

Maryland
1 review
0 helpful votes
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Your meals are extremely tasty, but is there a way to offer variations -- current vs larger? Obviously, the larger ones would cost more.

Date of experience: April 12, 2020
Eli M. — Freshly Rep
over a year old

Thank you for your rating and review, Mark! I'm happy to know you've enjoyed your meals, and I'll be sure to pass along your suggestions and inquiries to our kitchen. Customer suggestions are how we make improvements!

Illinois
1 review
0 helpful votes
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A great find
April 12, 2020

Everything has been as described and they have helped me get what I need. Meals good, shipping good.
I would recommend.

Date of experience: April 12, 2020
Eli M. — Freshly Rep
over a year old

I'm so glad you're loving your meals, Carole! Freshly tip: Make sure you're taking advantage of our Friend Referral program. That's $10 off each week for two weeks --for you and your friend!

Kentucky
1 review
0 helpful votes
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Freshly is Outstanding
April 12, 2020

The dinners are absolutely delicious and the variety is great. Please bring Cod cakes back. I love them and that is my favorite meal. The delivery is fast and on time. We are so pleased. Great company. A+

Date of experience: April 11, 2020
Stephen D. — Freshly Rep
over a year old

Hi Linda, thanks for your feedback. I'm happy to hear that you're enjoying our meals! I'll be sure to let our chefs know to bring the Cod Cakes back! Thanks for being a part of Freshly!

Georgia
1 review
0 helpful votes
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A life saver!
April 12, 2020

Being in a wheelchair most days, cooking is a challenge. My husband and I are most thankful for this Service. The meals are wonderful! Seriously, we've grown to look forward to our weekly shipments of tasty meals. Even before the COVID-19 pandemic we were Freshly fans, but even more so now. We don't like to leave home often and this way we can have just one trip out to the store and be just fine, not having to restock our supply for meal preparation. Dinner time is a pleasure with Freshly! Thank you for working and providing for those of us who cannot. You are a God-Send and we are most appreciative.

Date of experience: April 11, 2020
Stephen D. — Freshly Rep
over a year old

Hi Gina-Dee, thanks for your feedback. I'm happy to hear that you're enjoying our meals and service. I appreciate you allowing us to cook for you! Thanks for being a part of Freshly!

New York
1 review
1 helpful vote
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Portions could be slightly larger.
April 11, 2020

I've loved Freshly. I've used at least 5 other delivery services. I like this one. I gave it 3 stars because
1. It does not offer dairy free and gluten free meals together, like many others do.
2. The portions could be larger
3. Low sodium options would be appreciated.

Date of experience: April 11, 2020
Renzo D. — Freshly Rep
over a year old

Hi Monica, thank you for your review! All of our meals are 100% certified gluten-free by the Gluten Intolerance Group, and we've launched a tool that sorts meals by nutritional attributes to help you find what you’re looking for! Just click on the meal pictures to view tags that classify dishes as soy-free, or even dairy free! While our meals are single serving and not meant for any specific diet, I'll be sure to pass along your feedback! If there's anything else that you would like to share with us, feel free to give me a shout at [email protected]! Thanks!

Massachusetts
1 review
0 helpful votes
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Freshly rocks!
April 11, 2020

Very good food and as convenient as it gets. Has been wonderfully dependable even through our national crisis.

Date of experience: April 11, 2020
Missouri
1 review
0 helpful votes
Follow Trisha W.
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We've been using Freshly for about a year and love the convenience. While my husband and I don't use the subscription every month, we use it for a week or two at time when we are busy and don't have time to cook or when one of us is out of town and cooking for one is not worth the effort. With the variety of meals, we can pick items based on our individual dietary preferences. We've never had a bad experience. The meals are always fresh, nutritious, and delicious unlike a frozen dinner or a grocery store prepared meal. Freshly meals are a great option for lunch or dinner and can be paired with a side salad for restaurant style sit down meal at home.

Date of experience: April 11, 2020
Renzo D. — Freshly Rep
over a year old

Hi Trisha, thank you for your feedback! We're so happy to cook for you, and I'm happy to know that our meals have been a great fit for you ever since you started! Thank you for being a part of Freshly!

Indiana
1 review
0 helpful votes
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Overall happy
April 11, 2020

So far I've enjoyed most of the meals. Nothing I couldn't finish some just weren't the right flavor. If anything I just wish there were more flavor options each week.

Date of experience: April 11, 2020
New York
1 review
1 helpful vote
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Pros and Cons
April 11, 2020

I enjoy freshly it takes the hassle out of thinking what I need to make for dinner. I don't usually have much time to cook before work and this helps me get in a healthy meal with veggies. I wish they had more meal options and a way you could edit some meals for your taste. There are a few meals I'd like to try but they have peppers and I hate peppers.

Date of experience: April 11, 2020
Renzo D. — Freshly Rep
over a year old

Hi there, thank you for rating us! I'm happy to hear that you're enjoying having Freshly meals at home! We do like to add 1-2 new meals each week while keeping most of our favorites on our menu based on customer ratings, but I'll be sure to pass along your feedback! We also try our best not to over-season, but feel free to visit our menu and click on the meal pictures to view their nutritional info. Thanks!

Canada
2 reviews
0 helpful votes
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Fantastic service & meals
April 10, 2020

There is a wide variety of well-balanced meals. I also have had tremendously helpful customer service.

Date of experience: April 10, 2020
Stephen D. — Freshly Rep
over a year old

Hi Allison, thanks for your feedback. I'm happy to hear that you're enjoying our variety and our service! It sounds like we're a perfect fit for you. Thanks for being a part of Freshly!

Arizona
1 review
0 helpful votes
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Meals for my father... he loves the portions and taste and variety

Date of experience: April 10, 2020
Renzo D. — Freshly Rep
over a year old

Hi Larhonda, thank you for your review! We're so happy to cook for your father! Thank you for being a part of Freshly!

Nevada
1 review
0 helpful votes
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I've been receiving Freshly meals for about a year now and have been very pleased with the large selection of meals. However, the portions have always been inconsistent, leaving my family feeling hungry.

Date of experience: April 10, 2020
Indiana
2 reviews
0 helpful votes
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Very tasty meals!
April 10, 2020

Very impressed with the food cooked by Freshly. If I could cook, I would like to have my food to taste like yours, Freshly!

Date of experience: April 10, 2020
Renzo D. — Freshly Rep
over a year old

Hi Yvonne, thank you for your review! I'm so happy to hear that you like our meals! Thank you for being a part of Freshly!

California
1 review
1 helpful vote
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An Awesome Service!
April 10, 2020

One of the only services out there that does everything for you. It's so convenient having dinner for the week all set. I've referred a few friends so the cost gets a discount. You never have to leave your home, which is great especially with how difficult it may be to go out these days. Some meals were amazing and hit the spot, others didn't quite hit the mark but it still tasted good. One of my favorite things is the app. It is so well organized and I love being able to edit/skip meals for the next several weeks and rate meals that I have received.

Date of experience: April 10, 2020
Renzo D. — Freshly Rep
over a year old

Hi Freddy, thank you for rating us!

We're so happy to cook for you, and I hope you'll continue to order and enjoy, especially during this time! Thank you so much for being a part of Freshly!

California
1 review
1 helpful vote
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Yummy thnx for the help
April 10, 2020

Am thankful you provide delicious healthy meals with wide variety for a reasonable cost.

Date of experience: April 10, 2020
Renzo D. — Freshly Rep
over a year old

Hi Jason, thank you for rating us! I'm happy to hear that our meals are a great fit for you! Thank you for being a part of Freshly!

Florida
1 review
0 helpful votes
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We've been using Freshly for months, since long before Coronavirus. The food is by far the best quality of any meal prep we've tried and it's so easy and quick and each meal always leaves us satisfied.

Their customer service is stellar, right up there with chewy.com (pet owners will understand this comparison). Our order was delayed once, only about an hour past the delivery time, and they credited back the cost of the entire order. And once, we forgot to make updates by the deadline and called about an hour later and they made the changes for us hassle free, after something that was totally our fault.

Date of experience: April 10, 2020
Illinois
1 review
0 helpful votes
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Quality Quality Quality
April 10, 2020

I have been with freshly for a few years now and they have helped in my busy life to allow my boys to eat fresh and healthy meals. We are always on the go and having these meals delivered each week has been a life saver. In addition the quality of the food is amazing! You wouldn't think so on some items going in the microwave but I have yet to have anything that was dry, rubbery, or lacking flavor. My only negative feed back would be wanting more weekly variety as it does get old. With kids they don't have a very large selection that they will choose from. Some of the old items, like the lasagna and spaghetti and meatballs have been gone for some time now and the kids really miss those but the buffalo chx, Turkey meatloaf, cauliflower shells and sauce are very popular with them!

Date of experience: April 10, 2020
District of Columbia
1 review
0 helpful votes
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We have not had one meal we didn't love. All meals are fresh and seasoned perfectly.

Date of experience: April 10, 2020
Maryland
1 review
0 helpful votes
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Freshly could use a few touch-ups
April 10, 2020

I've been a customer of freshly for sometime now and have sampled many items on the menu, that fit my dietary needs. The limited choice in proteins hampers what is available after a few rotations of the menu. The addition of a wider selection of seafood items and perhaps healthy takes on comfort foods, such as pot pies or raviolis, would extend the selections and variety of offerings.

Date of experience: April 10, 2020
Renzo D. — Freshly Rep
over a year old

Hi Stacy, thank you for your review! I'm happy to hear that our meals are a great fit for you! We do like to add a couple of new meals each week, while keeping most of our customers' favorites, but I'll be sure to pass along your feedback! If there's anything else that you would like to share, feel free to give me a shout at [email protected]! Thanks!

From the business

Healthy, gourmet, chef prepared meals delivered to your door.

How Freshly Works:

1 - Choose Your Meals. You pick your meals from our constantly rotating weekly menu of more than 30 different gluten-free options.

2 - No Shopping, Cooking Or Cleaning. Our chefs take care of everything for you. From perfecting the meals on your weekly menu to shopping for the finest, all-natural ingredients they can find.

3 - Delivered To Your Door. All of your meals are prepared and cooked by our chefs and delivered fresh (never frozen).

4 - Heat & Enjoy. Our fully prepared, healthy meals are ready in under 2 minutes. The only thing you need to do is enjoy.


freshly.com
Tempe, AZ, United States