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Freshly has a rating of 3.8 stars from 7,505 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freshly most frequently mention customer service, next week and fast food. Freshly ranks 3rd among Food Delivery sites.
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Freshly provided meals that taste freshly prepared, full of flavor and with decent portions. These dinners leave your appetite and taste satisfied With the added benefit of little kitchen clean up
Freshly Dinners R Perfect. The Quality of the Food is the Same as Going Out to Dinner at the Hilton.
I started with Freshly in early 2018 because I was having a difficult time creating healthy, balanced, meals for myself. As a single person it was difficult to motivate to cook healthy every night and I was failing in that goal. I initially got 4 meals per week and was surprised at how much I liked them. They are easy to heat up and they are good too. I also deal with some food allergies and IBS so it's nice to see what goes into the meal and I can easily avoid foods that will trigger discomfort. I now have my dad living with me and I get 6 meals per week, 3 for each of us and he loves them too. Love Freshly and will remain with them for as long as they are in business and keep up the good work. Thank you!
Hi Dianna, thank you for rating us! We're so happy to cook for you, and I hope you'll continue to order and enjoy! Thank you so much for being a part of Freshly!
It's all good but it seems kale and green beans are used too much as filler. Would appreciate different veggies, please.
Hi Bob, thank you for your review! While I'm happy to hear that you find our meals good, I'll be sure to pass along your feedback with regards to our veggies! If there's anything else that you would like to share, feel free to give me a shout at [email protected]! Thanks!
I am older, living alone, and need to be healthier. Freshly checked all of the boxes. I have a Freshly meal once a day, and I look forward to it. I have never been a great cook, so it is so much more efficient (and tasty) to have these meals right in my refrigerator. I feel that this plan will be for the rest of my life. It is affordable and well worth it.
Hi Barbara, thank you for such wonderful ratings! We're so happy to cook for you! Thank you for being a part of Freshly!
I started Freshly during covid quarantine so it has obviously been a HUGE relief from stressing about food and resources. But even outside of quarantine, I have never been the type of person who gets joy out of cooking, not for lack of trying either! Freshly takes the pressure off my wallet and my time so I don't need to cook or order takeout. Seriously, such a good service - meals are always delivered on time and taste amazing.
Hi Raina, thank you for rating us! We're so happy to cook for you, especially during this time! Thank you for being a part of Freshly!
Good: excellent customer service. No prep, no cooking, no cleanup. Bad: meals mediocre at best. I honestly never look forward to eating them - they are merely a way to avoid cooking. I'd prefer more green veggies & more variety overall. There are many choices but some are very similar to other choices.
Hi there, thank you for rating us! I'll be sure to pass along your feedback, and if there's anything else that you would like to share with us, feel free to give me a shout at [email protected], and I would be more than happy to listen.
Normally, we do add 1-2 new meals each week, while keeping most of our favorites based on customer feedback and ratings, so be sure to keep an eye out! Thanks again!
Having these meals each week has been so helpful, and they become even more tasty and nutritious!
Thanks for rating, and for your review, Melissa! We hope we continue to WOW you week after week!
I am very happy with Freshly. Freshly fits my lifestyle needs to a T. I am retired with a household of one and I'm not into cooking so if not for Freshly I would resort to eating whatever was available in my pantry or fridge like chips, cheese, crackers, cookies, peanut M&M's etc. Freshly delivers me complete and nutritious meals weekly. In addition, with the recent state of affairs in the country I get my dinner meals delivered freshly cooked each week and all I have to do is heat them up and enjoy! Thank you Freshly for being there for me.
Hi there, Kathleen! I'm so happy to know that you've enjoyed your meals. I can't tell you how grateful we are to be here for you during this difficult time!
From what I have noticed the meals don't change. It would be amazing if it wasn't the same meals consistently. I've changed up the meals a few times but am really limited on what can be changed. I think you should look into bagging the boxes in the event of rain. I work nights so I don't get to the box until 1:30-2:00. If it rains the box will be all mushy and I will have to carry 12 meals up my driveway from the gate.
Freshly is especially convenient for me as I am single and work full-time. Sometimes, I just don't feel like cooking or going to the grocery store. That's where Freshly shines. There is a great selection of meals. Everything I have tasted so far has been good, sometimes excellent! You can skip weeks any time you need and can change your menus and scheduled times very easily and conveniently. They also change up the menus with new meals at different intervals. The pricing is very reasonable as well.
Thanks for sharing this with us, Rosemary! I love hearing that we're working so well for you. If there's anything I can personally assist with, just give me a shout over at [email protected]!
So far I have liked all the meals... some more than others, of course... but on the whole they are tasty. For me they are large enough for 2 meals, so it is economical. Saw an old advertisement about teriyaki salmon cakes and sliced roast beef... would be very interested in ordering them if possible.
Always on time, fresh meals the perfect meal for my husband when I work out of state!
I started receiving Freshly meals in November. I'm single and don't like to cook for myself. During this time of Covid-19, I am especially grateful for this service. And the meals are good! And I lost 6#s!
Thank you for your kind words, Elizabeth! It truly means so much to us to be here for your during this difficult time.
We have been enjoying freshly for quite awhile, and it is healthy, delicious and convenient. It has been especially helpful during the COVID-19 lockdown because we have the peace of mind of not having to go to the grocery store and worry that what we want or need is not available. Thank you for helping us get through everyday but particularly during this worldwide crisis.
I appreciate you welcoming us into your home, Marji! Thank you for choosing Freshly to be here for you and your loved ones during this time.
Never looks as nice as in the pictures, not even close...
Hi there, Deborah! Thank you for sharing this with us. I'm terribly sorry to hear you haven't been fully satisfied with your meals. I'll be sure to pass this along, and if there's anything I can assist with, don't hesitate to connect with me over at [email protected]!
I'm grateful to have four meals per week delivered to my home. The grocery shortage in my area is real. Delivery of groceries is difficult. I have not been to the store in one month.
The meals are for the most part good and healthy. Thanks!
I appreciate you welcoming us into your home, Carol! Thank you for choosing Freshly to be here for you during this time.
I've been using Freshly for two years now. I have a busy schedule with full time work and school so this is the best way for me to get delicious nutritious food. It is a wonderful mix of flavors and grains that if I cooked for myself I'd be eating the same meal for a week! I love the ease and all the options.
Answer: Hi Marc, Thanks for your inquiry! At this time we change one meal per week, typically. We will either remove an item and replace with something new, update the recipe on a current item or just add an item without removing one. As we continue to grow we will have plans to offer even more variety as well!
Answer: Hi Steven, Thank you for your interest in Freshly! We are a weekly subscription service, so you would be charged for, and delivered meals on a weekly basis. However, you can select to skip weeks, or cancel your subscription at anytime! These changes would just need to be made prior to your weekly deadline, which is outlined in your Welcome Email, Reminder Emails, and in your Meal Planner. I hope this helps!
Answer: Our meals are prepared and shipped out from our kitchen in Phoenix.:-) For Arizona deliveries we use FedEx.
Answer: The delivery window they give us is between 9am and 9pm. We package the meals to be safe for 2 days transit time, plus safe to sit outside for up to 12 hours upon delivery.:-)
Answer: Hi Nancy! We do not cook meals based on other programs' guidelines at this time. We're not overly concerned with calorie counts, but more concerned with where calories come from. Our meals are generally high protein, high healthy fat, low carb, low sugar. We use unprocessed ingredients free from hormones or added sugars, and never use chemical preservatives. Please let me know if I can answer any other questions at this time!
Answer: Hi Shawn W, That doesn't sound right! Please reach us at [email protected] so we can take a closer look at this!
Answer: Hi Joyce, Thank you so much for reaching out to us here at Freshly! I'd like to apologize for the delayed response! First and foremost, I'd like to inform you that we're a weekly subscription service, which means you'll receive meals weekly, and get charged weekly as well. Here are the steps to follow while signing up: 1 - Add your email address and zip code in the sign-up box on our homepage. ( www.Freshly.com) 2 - Pick your meal plan. Just keep in mind that our meals have a shelf life of about 5 days unless frozen. 3 - Pick your delivery day from the available dates! The specific day of the week will be your weekly delivery day unless changed. 4 - Select your delicious meals from our 30+ selections. 5 - Add your contact info, payment details, and delivery address.
Answer: Hi Gayle, Thank you for reaching out to us here at Freshly! You can certainly reheat our meals in a conventional oven, however, our current meal containers are not safe for the oven or stove-top, so you'll have to transfer your food to heat it up. First, preheat your oven to 350° F. Transfer your food to an oven-safe dish (don't forget to scrape the sauce out of the tray!) and cover the top in tin foil. Heat for 25-35 minutes, remove foil, and let sit 3-5 minutes, then transfer to your choice of plate or bowl and enjoy! (Keep in mind, heating times are approximate. You'll want to reheat the meal to an inner temperature of 165° F.)
Answer: Hi Angela, Thank you for reaching out to us here at Freshly! We use third-party carriers for our deliveries, such as FedEx in her area! We can deliver Tuesday-Saturday in Southern Illinois--deliveries can occur between 8am-9pm depending on the carriers route for the day. While carrier delays are out of the norm, weather-related issues, road closures, driver confusion, etc. can wreak havoc. We have a dedicated delivery team that works directly with our carriers to ensure successful deliveries, and we're always sure to compensate when delays arise. We certainly hope this helps! To view a list of currently available deliveries, you can enter your zip code at www.freshly.com!
Answer: I've been getting mine in on time, but I assume as with all packages going through USPS, UPS, and FedEx right now, things have been backed up since COVID and only getting worse. So it's not Freshly's fault even if they aren't delivered on time.
Healthy, gourmet, chef prepared meals delivered to your door.
How Freshly Works:
1 - Choose Your Meals. You pick your meals from our constantly rotating weekly menu of more than 30 different gluten-free options.
2 - No Shopping, Cooking Or Cleaning. Our chefs take care of everything for you. From perfecting the meals on your weekly menu to shopping for the finest, all-natural ingredients they can find.
3 - Delivered To Your Door. All of your meals are prepared and cooked by our chefs and delivered fresh (never frozen).
4 - Heat & Enjoy. Our fully prepared, healthy meals are ready in under 2 minutes. The only thing you need to do is enjoy.


Hi Marcia, thank you for your review! I'm happy to hear that you like our food, but if there's anything else that you would like to share, feel free to connect with me at [email protected], and I would be more than happy to listen. Thank you for being a part of Freshly!