Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Freshly

Freshly

3.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Freshly?
grey stargrey stargrey stargrey stargrey star

Freshly Reviews Summary

Freshly has a rating of 3.8 stars from 7,505 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freshly most frequently mention customer service, next week and fast food. Freshly ranks 3rd among Food Delivery sites.

service
456
value
406
shipping
377
returns
155
quality
390

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
Follow Irene P.
Unfollow Irene P.
Share Review
Report Review

Easily prepared Tasty meals
April 14, 2020

Freshly provided meals that taste freshly prepared, full of flavor and with decent portions. These dinners leave your appetite and taste satisfied With the added benefit of little kitchen clean up

Date of experience: April 14, 2020
Texas
1 review
0 helpful votes
Follow Marcia R.
Unfollow Marcia R.
Share Review
Report Review

Freshly Dinners R Perfect. The Quality of the Food is the Same as Going Out to Dinner at the Hilton.

Date of experience: April 14, 2020
Renzo D. — Freshly Rep
over a year old

Hi Marcia, thank you for your review! I'm happy to hear that you like our food, but if there's anything else that you would like to share, feel free to connect with me at [email protected], and I would be more than happy to listen. Thank you for being a part of Freshly!

California
1 review
0 helpful votes
Follow Dianna Y.
Unfollow Dianna Y.
Share Review
Report Review

Quick easy and convenient
April 14, 2020

I started with Freshly in early 2018 because I was having a difficult time creating healthy, balanced, meals for myself. As a single person it was difficult to motivate to cook healthy every night and I was failing in that goal. I initially got 4 meals per week and was surprised at how much I liked them. They are easy to heat up and they are good too. I also deal with some food allergies and IBS so it's nice to see what goes into the meal and I can easily avoid foods that will trigger discomfort. I now have my dad living with me and I get 6 meals per week, 3 for each of us and he loves them too. Love Freshly and will remain with them for as long as they are in business and keep up the good work. Thank you!

Date of experience: April 14, 2020
Renzo D. — Freshly Rep
over a year old

Hi Dianna, thank you for rating us! We're so happy to cook for you, and I hope you'll continue to order and enjoy! Thank you so much for being a part of Freshly!

Arizona
1 review
0 helpful votes
Follow Bob I.
Unfollow Bob I.
Share Review
Report Review

Too much kale and green beans
April 14, 2020

It's all good but it seems kale and green beans are used too much as filler. Would appreciate different veggies, please.

Date of experience: April 14, 2020
Renzo D. — Freshly Rep
over a year old

Hi Bob, thank you for your review! While I'm happy to hear that you find our meals good, I'll be sure to pass along your feedback with regards to our veggies! If there's anything else that you would like to share, feel free to give me a shout at [email protected]! Thanks!

Ohio
1 review
0 helpful votes
Follow Barbara P.
Unfollow Barbara P.
Share Review
Report Review

A Lifestyle for Me
April 14, 2020

I am older, living alone, and need to be healthier. Freshly checked all of the boxes. I have a Freshly meal once a day, and I look forward to it. I have never been a great cook, so it is so much more efficient (and tasty) to have these meals right in my refrigerator. I feel that this plan will be for the rest of my life. It is affordable and well worth it.

Date of experience: April 14, 2020
Renzo D. — Freshly Rep
over a year old

Hi Barbara, thank you for such wonderful ratings! We're so happy to cook for you! Thank you for being a part of Freshly!

New York
1 review
0 helpful votes
Follow Raina N.
Unfollow Raina N.
Share Review
Report Review

Perfect for the Non-Cooking Types!
April 14, 2020

I started Freshly during covid quarantine so it has obviously been a HUGE relief from stressing about food and resources. But even outside of quarantine, I have never been the type of person who gets joy out of cooking, not for lack of trying either! Freshly takes the pressure off my wallet and my time so I don't need to cook or order takeout. Seriously, such a good service - meals are always delivered on time and taste amazing.

Date of experience: April 14, 2020
Renzo D. — Freshly Rep
over a year old

Hi Raina, thank you for rating us! We're so happy to cook for you, especially during this time! Thank you for being a part of Freshly!

Georgia
1 review
0 helpful votes
Follow I J.
Unfollow I J.
Share Review
Report Review

Freshly good & bad
April 14, 2020

Good: excellent customer service. No prep, no cooking, no cleanup. Bad: meals mediocre at best. I honestly never look forward to eating them - they are merely a way to avoid cooking. I'd prefer more green veggies & more variety overall. There are many choices but some are very similar to other choices.

Date of experience: April 14, 2020
Renzo D. — Freshly Rep
over a year old

Hi there, thank you for rating us! I'll be sure to pass along your feedback, and if there's anything else that you would like to share with us, feel free to give me a shout at [email protected], and I would be more than happy to listen.
Normally, we do add 1-2 new meals each week, while keeping most of our favorites based on customer feedback and ratings, so be sure to keep an eye out! Thanks again!

Colorado
1 review
0 helpful votes
Follow Melissa G.
Unfollow Melissa G.
Share Review
Report Review

Enjoying Freshly
April 14, 2020

Having these meals each week has been so helpful, and they become even more tasty and nutritious!

Date of experience: April 13, 2020
Jamie U. — Freshly Rep
over a year old

Thanks for rating, and for your review, Melissa! We hope we continue to WOW you week after week!

California
1 review
0 helpful votes
Follow Kathleen H.
Unfollow Kathleen H.
Share Review
Report Review

My Experience With Freshly
April 13, 2020

I am very happy with Freshly. Freshly fits my lifestyle needs to a T. I am retired with a household of one and I'm not into cooking so if not for Freshly I would resort to eating whatever was available in my pantry or fridge like chips, cheese, crackers, cookies, peanut M&M's etc. Freshly delivers me complete and nutritious meals weekly. In addition, with the recent state of affairs in the country I get my dinner meals delivered freshly cooked each week and all I have to do is heat them up and enjoy! Thank you Freshly for being there for me.

Date of experience: April 13, 2020
Eli M. — Freshly Rep
over a year old

Hi there, Kathleen! I'm so happy to know that you've enjoyed your meals. I can't tell you how grateful we are to be here for you during this difficult time!

Florida
1 review
0 helpful votes
Follow Jeff S.
Unfollow Jeff S.
Share Review
Report Review

Meh!
June 12, 2020

From what I have noticed the meals don't change. It would be amazing if it wasn't the same meals consistently. I've changed up the meals a few times but am really limited on what can be changed. I think you should look into bagging the boxes in the event of rain. I work nights so I don't get to the box until 1:30-2:00. If it rains the box will be all mushy and I will have to carry 12 meals up my driveway from the gate.

Date of experience: April 13, 2020
Alabama
3 reviews
0 helpful votes
Follow Rosemary X.
Unfollow Rosemary X.
Share Review
Report Review

Great Food
April 13, 2020

Freshly is especially convenient for me as I am single and work full-time. Sometimes, I just don't feel like cooking or going to the grocery store. That's where Freshly shines. There is a great selection of meals. Everything I have tasted so far has been good, sometimes excellent! You can skip weeks any time you need and can change your menus and scheduled times very easily and conveniently. They also change up the menus with new meals at different intervals. The pricing is very reasonable as well.

Date of experience: April 13, 2020
Eli M. — Freshly Rep
over a year old

Thanks for sharing this with us, Rosemary! I love hearing that we're working so well for you. If there's anything I can personally assist with, just give me a shout over at [email protected]!

Virginia
1 review
0 helpful votes
Follow Michelene U.
Unfollow Michelene U.
Share Review
Report Review

Don't have to cook!
April 13, 2020

So far I have liked all the meals... some more than others, of course... but on the whole they are tasty. For me they are large enough for 2 meals, so it is economical. Saw an old advertisement about teriyaki salmon cakes and sliced roast beef... would be very interested in ordering them if possible.

Date of experience: April 13, 2020
Texas
1 review
0 helpful votes
Follow Deborah S.
Unfollow Deborah S.
Share Review
Report Review

Great nutritious meals
April 13, 2020

Always on time, fresh meals the perfect meal for my husband when I work out of state!

Date of experience: April 13, 2020
Germany
1 review
0 helpful votes
Follow Elizabeth O.
Unfollow Elizabeth O.
Share Review
Report Review

A needed service
April 13, 2020

I started receiving Freshly meals in November. I'm single and don't like to cook for myself. During this time of Covid-19, I am especially grateful for this service. And the meals are good! And I lost 6#s!

Date of experience: April 13, 2020
Eli M. — Freshly Rep
over a year old

Thank you for your kind words, Elizabeth! It truly means so much to us to be here for your during this difficult time.

Ohio
1 review
0 helpful votes
Follow Marji A.
Unfollow Marji A.
Share Review
Report Review

My Personal Chef
April 13, 2020

We have been enjoying freshly for quite awhile, and it is healthy, delicious and convenient. It has been especially helpful during the COVID-19 lockdown because we have the peace of mind of not having to go to the grocery store and worry that what we want or need is not available. Thank you for helping us get through everyday but particularly during this worldwide crisis.

Date of experience: April 13, 2020
Eli M. — Freshly Rep
over a year old

I appreciate you welcoming us into your home, Marji! Thank you for choosing Freshly to be here for you and your loved ones during this time.

Colorado
1 review
0 helpful votes
Follow Deborah N.
Unfollow Deborah N.
Share Review
Report Review

SoooSooo
April 14, 2020

Never looks as nice as in the pictures, not even close...

Date of experience: April 13, 2020
Eli M. — Freshly Rep
over a year old

Hi there, Deborah! Thank you for sharing this with us. I'm terribly sorry to hear you haven't been fully satisfied with your meals. I'll be sure to pass this along, and if there's anything I can assist with, don't hesitate to connect with me over at [email protected]!

California
1 review
0 helpful votes
Follow Carol Y.
Unfollow Carol Y.
Share Review
Report Review

Grateful for Freshly
April 13, 2020

I'm grateful to have four meals per week delivered to my home. The grocery shortage in my area is real. Delivery of groceries is difficult. I have not been to the store in one month.
The meals are for the most part good and healthy. Thanks!

Date of experience: April 13, 2020
Eli M. — Freshly Rep
over a year old

I appreciate you welcoming us into your home, Carol! Thank you for choosing Freshly to be here for you during this time.

California
1 review
0 helpful votes
Follow Robin M.
Unfollow Robin M.
Share Review
Report Review

Fabulous
April 13, 2020

Updates are always informative and shipments are always on time. Customer service is very friendly and helpful. The food is wonderful

Date of experience: April 12, 2020
Virginia
1 review
0 helpful votes
Follow Linda Z.
Unfollow Linda Z.
Share Review
Report Review

Delicious time saver
April 12, 2020

Title says it all. Delicious food ready in minutes.

Date of experience: April 12, 2020
California
1 review
0 helpful votes
Follow Angela D.
Unfollow Angela D.
Share Review
Report Review

Awesome
April 12, 2020

I've been using Freshly for two years now. I have a busy schedule with full time work and school so this is the best way for me to get delicious nutritious food. It is a wonderful mix of flavors and grains that if I cooked for myself I'd be eating the same meal for a week! I love the ease and all the options.

Date of experience: April 12, 2020

From the business

Healthy, gourmet, chef prepared meals delivered to your door.

How Freshly Works:

1 - Choose Your Meals. You pick your meals from our constantly rotating weekly menu of more than 30 different gluten-free options.

2 - No Shopping, Cooking Or Cleaning. Our chefs take care of everything for you. From perfecting the meals on your weekly menu to shopping for the finest, all-natural ingredients they can find.

3 - Delivered To Your Door. All of your meals are prepared and cooked by our chefs and delivered fresh (never frozen).

4 - Heat & Enjoy. Our fully prepared, healthy meals are ready in under 2 minutes. The only thing you need to do is enjoy.


freshly.com
Tempe, AZ, United States