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Freshly Reviews Summary
Freshly has a rating of 3.8 stars from 7,505 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freshly most frequently mention customer service, next week and fast food. Freshly ranks 3rd among Food Delivery sites.
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I am a long-time customer and I always enjoy the delicious homemade meals I receive from Freshly. The meals always arrive on time and with plenty of ice. They also freeze and reheat very well. I am very satisfied and will continue ordering from them for the foreseeable future. I highly recommend their services.
I first tried Freshly when I started working from home in a remote mountain location that took at least 25 to 30 minutes to get to a store. It seemed like a good option for a quick lunch or dinner if I didn't want to make the trip to town and nice since I lived alone and easy to waste food on cooking for one. I would say that I've tried at least a dozen meals and they all were very tasty except for one and that was more I didn't care for the spice. I now have moved closer to civilization and share a house with my boyfriend. He was hesitant to try at first as he is very skeptical on microwave meals but was very impressed (our favorite is Peppercorn Steak). While we can't afford to have every week, we enjoy getting some meals every few months. It is nice you can skip as often as you need. If you've been thinking about trying, I say go for it with 2 thumbs up.
I hate cooking, and these meals are great to take to work. I have enjoyed 99% of the meals. Thank you.
Hi Juliana, thanks so much for the great review. I hope you continue to enjoy our meals week after week!
Thanks so much for the great review and the kind words, Kim! Keep enjoying!
I love the meals and I love how easy it is to warm them up and eat them.
We have thoroughly enjoyed our experience with freshly. All the meals and delicious and they offer enough variety that we don't get tired of the dishes. Everything is fresh and there are even a few options my 4 and 6 year old will split.
As a healthcare worker with schedules that change constantly, freshly was a game-changer for me.
It has never let me down. Thee food arrives on time, fresh, delicious and healthy.
Hi Alana, thanks so much for reviewing us! I'm so happy to hear we've been able to lend a hand. I hope you continue to enjoy week after week!
I'm so happy to know you've enjoyed our meals and the convenience of our service, Debra! I hope we hear more from you --like your favorite meals!
Never had a single issue with on-time or intact delivery. Tastes pretty good, and there's enough variety to stay interesting.
This is what we love to hear! Thanks so much for taking the time review us.
Can get pretty expensive, some meals are amazing but then some arent that great. Like the steak one. Once I got it, it was a super fatty piece of meat when the other time I got it, it was a good piece of meat. So its a hit or miss most of the team. Going to be skipping out on the next few weeks to think about keeping it or not.
I understand that budgeting is important when it comes to food, and so we've created a friend referral program that can get you $10 off your next 2 orders for every friend that you refer to sign up!
I hope this helps, Jake! Thank you so much for being a part of Freshly!
My wife and I have enjoyed the meals and flexibility to change weekly menus. Having work plus a small child makes meal prep difficult sometimes, and this has become a valuable service.
Hi Adam, thanks so much for taking the time to review us! I'm so happy to hear we've been able to lend a hand with your busy schedule. It sounds like we're a perfect fit for you and your fam!
I'm a first time new mom and we started ordering freshly meals when my son was 4 weeks old because cooking dinner was almost impossible. The meals are so delicious and I love that they have a lot of vegetables so I know I am getting good nutrition for breastfeeding. The meals are also pretty low in calories so I have been able to loose some baby weight. Nothing but good things to say about Freshly!
Sounds like we're a great match! Thanks for being part of the Freshly fam, Annie!
We love our Freshly weekly deliveries! Great food. 3 mins to make and always delivered on time.
The meals are pretty true to the description. Tried quite a few meals, and none were bad. After the first few weeks, the consistency diminished. Even the favorite meals were only "OK". Also, often you had to plan when to eat the meals because often the "best by" date was only a day or two after delivery. Not sure if I will continue with the service.
I'm so sorry to hear about your experience with our meals. I'd love to learn more about your experience and get your feedback passed along to our chefs, James. Feel free to give me a shout at [email protected]!
The quality is as good as a fine restaurant, and the convenience is as easy as your microwave But very far from microwave taste. And you don't even have to go shopping, or clean the dishes!
Given as a Christmas Gift and the timing was perfect. The quality is excellent and consistent, portions are right-sized, and the selection is great. It bears repeating that the quality is excellent and consistent. Delivery is right on time, and if any questions their Chat line responds immediately. I recommend this Service.
Hi Bill, thank you for rating us!
I'm very happy to hear that our food and service have been a great fit for you! I really appreciate your taking the time to share your experience with us, and it's customers such as yourself that help us continue to grow and improve!
Thank you so much for recommending us, and for being a part of Freshly!
Always on time, always fresh, and always so helpful! I absolutely love these meals and I have received nothing but absolutely wonderful and fast service from the Freshly team.
The food is as expected and they provides frequent updates to their menu options. I've tried several food delivery services but Freshly's customer service makes them stand apart.
I'm so happy to hear this, Landon! Thank you so much for your rating!
The meals I have sampled are correct meal portions and taste very good. I started with freshly for convenience but I am still a customer because of the healthy options. Freshly is a smooth, professional company that is a pleasure to work with. The app or website work flawlessly. I once chatted representative and it was fast and efficient.
Sounds like we're a great match! Thanks for being part of the Freshly fam, Ron!
I have used Freshly for over a year now and am consistently impressed with the taste and quality of the food. It is great to have a healthy, portion controlled meal that is just 2.5 minutes away. I have not had a bad meal yet and will continue to order food from them. The menu is diverse enough to not have the same item twice for weeks.
We're so happy to hear this, Jon! Thank you so much for your rating!
From the business
Healthy, gourmet, chef prepared meals delivered to your door.
How Freshly Works:
1 - Choose Your Meals. You pick your meals from our constantly rotating weekly menu of more than 30 different gluten-free options.
2 - No Shopping, Cooking Or Cleaning. Our chefs take care of everything for you. From perfecting the meals on your weekly menu to shopping for the finest, all-natural ingredients they can find.
3 - Delivered To Your Door. All of your meals are prepared and cooked by our chefs and delivered fresh (never frozen).
4 - Heat & Enjoy. Our fully prepared, healthy meals are ready in under 2 minutes. The only thing you need to do is enjoy.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
I understand that budgeting is important when it comes to food, and so we've created a friend referral program that can get you $10 off your next 2 orders for every friend that you refer to sign up!
In light of this, I'm happy to hear that you're enjoying our meals! Thanks for being a part of Freshly, Monica!