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Freshly has a rating of 3.8 stars from 7,505 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freshly most frequently mention customer service, next week and fast food. Freshly ranks 3rd among Food Delivery sites.
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Not only is the delivery on time and packed well, the food is excellent! Each meals is flavorful and filling. We use these meals as a break from the regular, daily homemade dinners.
Good experience. Meals are very good and I really enjoy them.
Would like to see more lower fat alternatives.
I would recommend Freshly to others.
The food is great. Easy to manage the subscription. Plenty of choices for mess and deliveries. If you don't eat all your meals they freeze and cook just fine. Very convenient and the kids found meals they liked too.
I love how fresh everything is! The broccoli is perfect not soggy, nice and crisp after heating. All the meals are fantastic!
Thank you so much for your time, Sean! I'm glad to hear that you love the meals!
- Punctual delivery
- Delicious food
- Amazing customer service
- High quality packaging
- Low price
I have an hour lunch and I like to come home during that time so it's really about 30 minutes. When I get home for lunch I usually have things I have to do around the house like take out trash or let my dog out so I have to use that time wisely. Thankfully with Freshly, I just take it out of the fridge, open a corner and microwave for 2-3.5 minutes then sit in the microwave for an additional couple minutes and bam, lunch, everyday. It's very convenient for me. I'm very lazy so this helps me a lot because otherwise I'd be taking time to put away dishes, etc. I really like this service and I look forward to lunch now on days I work. Mac and Cheese with Chili, Peppercorn Steak, or Chicken with Gravy mash are my favorites.
We're so happy to cook for you and save you time, Joseph! Thank you so much for being a part of Freshly!
I'm a busy working woman with a full time job, a house to take care of and a triathlon training plan I must adhere to. Freshly helps keep me well fed and energized. I don't need to use up any extra free time for planning meals, shopping for groceries or cooking. The meals are YUMMY. Do it!
The meals were tasty, but I'm not in position to continue receiving the meals weekly.
Thank you for reviewing us, Inez! I greatly appreciate you taking the time to share with us, and I hope we'll have the opportunity to cook for you again!
Always fresh and good with a lot of healthy choices, and has great customer service. I am a happy customer.
Easy to order. Easy to put on hold or stop service. I liked most of my meals. Taste great. Not heavy on seasoning, just right. And portions are very satisfying.
Sounds like a win! Thanks so much for reviewing us, Lavinia!
Freshly has been dependable and delicious! I appreciate their service even more during this quarantine!
Thank you for taking the time to share with us, Norma. I'm so glad you've been enjoying the meals!
I suspect my reasons for subscribing with Freshly are different from most other folks, but nevertheless let me share my experience in case it resonates. My elderly mother is in the fairly early stages of Alzheimer's. She is able to live independently as long as I check on her several times a day (we live in the same condo complex). Freshly meals are a GREAT way to make sure she eats nutritious dinners, whether I dine with her or not. I'm too busy to cook for her every night -- I have a life -- but the six-meal plan is a wonderful solution for us. Not only convenient and nutritious, but delicious! Win-win-win! Thank you Freshly.
We appreciate your 5 star review, Mark! I'm thrilled to hear how you've been pleased by our meals, and the overall convenience! I hope you continue to enjoy!
I love Freshly! They have a great variety of food, and it's always fresh and doesn't taste like it just came out of the microwave. The steak peppercorn and Chicken and rice pilaf are by far my favorite, but I regularly get 5 or 6 different dishes at a time. I am currently in Pilot Training for the Air Force, a lot like living like a college kid again. So I barely have time to eat, much less cook. So Freshly has saved me.
Thanks for taking the time to review Freshly, John! I greatly appreciate your support. Best of luck with your training!
Always on time
Absolutely delicious food and good portions
Very easy to use app
Thanks for taking the time to review Freshly, Jordy. I appreciate your support!
First of all the food is amazing! From the many choices you get to pick from to the quality. The app is the easiest to use when choosing your meals each week which is exactly what we wanted.
I enjoy your meals. I have not found one I did not like, thank you!
I hope we keep WOW-ing you week after week, Denise! Thanks for being part of the Freshly fam!
We have really enjoyed Freshly. We both work and have two young kids - no time for cooking or chopping or prepping. We have had a lot of delicious meals, all ready in a matter of minutes. We order the largest shipment then freeze ones we can't get to. It's a great option for those "what's for dinner?" nights when you want something good but don't want to put in any effort beyond pressing a few buttons on the microwave.
Very nicely packaged and delicious meals. I enjoy them fresh, or freeze for those times I just don't want to cook. I like having a few stashed away for convenience. Some are just too good to delay eating. I like that my favorites are always available with occasional new meals to try.
Thanks for taking the time to share your thoughts, Julianne! I hope we can continue to cook for you!
Answer: Hi Marc, Thanks for your inquiry! At this time we change one meal per week, typically. We will either remove an item and replace with something new, update the recipe on a current item or just add an item without removing one. As we continue to grow we will have plans to offer even more variety as well!
Answer: Hi Steven, Thank you for your interest in Freshly! We are a weekly subscription service, so you would be charged for, and delivered meals on a weekly basis. However, you can select to skip weeks, or cancel your subscription at anytime! These changes would just need to be made prior to your weekly deadline, which is outlined in your Welcome Email, Reminder Emails, and in your Meal Planner. I hope this helps!
Answer: Our meals are prepared and shipped out from our kitchen in Phoenix.:-) For Arizona deliveries we use FedEx.
Answer: The delivery window they give us is between 9am and 9pm. We package the meals to be safe for 2 days transit time, plus safe to sit outside for up to 12 hours upon delivery.:-)
Answer: Hi Nancy! We do not cook meals based on other programs' guidelines at this time. We're not overly concerned with calorie counts, but more concerned with where calories come from. Our meals are generally high protein, high healthy fat, low carb, low sugar. We use unprocessed ingredients free from hormones or added sugars, and never use chemical preservatives. Please let me know if I can answer any other questions at this time!
Answer: Hi Shawn W, That doesn't sound right! Please reach us at [email protected] so we can take a closer look at this!
Answer: Hi Joyce, Thank you so much for reaching out to us here at Freshly! I'd like to apologize for the delayed response! First and foremost, I'd like to inform you that we're a weekly subscription service, which means you'll receive meals weekly, and get charged weekly as well. Here are the steps to follow while signing up: 1 - Add your email address and zip code in the sign-up box on our homepage. ( www.Freshly.com) 2 - Pick your meal plan. Just keep in mind that our meals have a shelf life of about 5 days unless frozen. 3 - Pick your delivery day from the available dates! The specific day of the week will be your weekly delivery day unless changed. 4 - Select your delicious meals from our 30+ selections. 5 - Add your contact info, payment details, and delivery address.
Answer: Hi Gayle, Thank you for reaching out to us here at Freshly! You can certainly reheat our meals in a conventional oven, however, our current meal containers are not safe for the oven or stove-top, so you'll have to transfer your food to heat it up. First, preheat your oven to 350° F. Transfer your food to an oven-safe dish (don't forget to scrape the sauce out of the tray!) and cover the top in tin foil. Heat for 25-35 minutes, remove foil, and let sit 3-5 minutes, then transfer to your choice of plate or bowl and enjoy! (Keep in mind, heating times are approximate. You'll want to reheat the meal to an inner temperature of 165° F.)
Answer: Hi Angela, Thank you for reaching out to us here at Freshly! We use third-party carriers for our deliveries, such as FedEx in her area! We can deliver Tuesday-Saturday in Southern Illinois--deliveries can occur between 8am-9pm depending on the carriers route for the day. While carrier delays are out of the norm, weather-related issues, road closures, driver confusion, etc. can wreak havoc. We have a dedicated delivery team that works directly with our carriers to ensure successful deliveries, and we're always sure to compensate when delays arise. We certainly hope this helps! To view a list of currently available deliveries, you can enter your zip code at www.freshly.com!
Answer: I've been getting mine in on time, but I assume as with all packages going through USPS, UPS, and FedEx right now, things have been backed up since COVID and only getting worse. So it's not Freshly's fault even if they aren't delivered on time.
Healthy, gourmet, chef prepared meals delivered to your door.
How Freshly Works:
1 - Choose Your Meals. You pick your meals from our constantly rotating weekly menu of more than 30 different gluten-free options.
2 - No Shopping, Cooking Or Cleaning. Our chefs take care of everything for you. From perfecting the meals on your weekly menu to shopping for the finest, all-natural ingredients they can find.
3 - Delivered To Your Door. All of your meals are prepared and cooked by our chefs and delivered fresh (never frozen).
4 - Heat & Enjoy. Our fully prepared, healthy meals are ready in under 2 minutes. The only thing you need to do is enjoy.


Hi Stephanie, thanks so much for your review and the kind words - Much appreciated! I hope you continue to enjoy week after week!