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Freshly

3.8

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Freshly Reviews Summary

Freshly has a rating of 3.8 stars from 7,505 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freshly most frequently mention customer service, next week and fast food. Freshly ranks 3rd among Food Delivery sites.

service
456
value
406
shipping
377
returns
155
quality
390

We monitor reviews for authenticity

Florida
2 reviews
0 helpful votes
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Excellent
April 23, 2020

Not only is the delivery on time and packed well, the food is excellent! Each meals is flavorful and filling. We use these meals as a break from the regular, daily homemade dinners.

Date of experience: April 22, 2020
Cristin D. — Freshly Rep
over a year old

Hi Stephanie, thanks so much for your review and the kind words - Much appreciated! I hope you continue to enjoy week after week!

California
1 review
0 helpful votes
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Very good!
April 23, 2020

Good experience. Meals are very good and I really enjoy them.
Would like to see more lower fat alternatives.
I would recommend Freshly to others.

Date of experience: April 22, 2020
Texas
1 review
0 helpful votes
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Great service!
April 23, 2020

The food is great. Easy to manage the subscription. Plenty of choices for mess and deliveries. If you don't eat all your meals they freeze and cook just fine. Very convenient and the kids found meals they liked too.

Date of experience: April 22, 2020
Utah
1 review
0 helpful votes
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Like I made it!
April 23, 2020

I love how fresh everything is! The broccoli is perfect not soggy, nice and crisp after heating. All the meals are fantastic!

Date of experience: April 22, 2020
Megan M. — Freshly Rep
over a year old

Thank you so much for your time, Sean! I'm glad to hear that you love the meals!

California
1 review
0 helpful votes
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- Punctual delivery
- Delicious food
- Amazing customer service
- High quality packaging
- Low price

Date of experience: April 22, 2020
Texas
1 review
0 helpful votes
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I have an hour lunch and I like to come home during that time so it's really about 30 minutes. When I get home for lunch I usually have things I have to do around the house like take out trash or let my dog out so I have to use that time wisely. Thankfully with Freshly, I just take it out of the fridge, open a corner and microwave for 2-3.5 minutes then sit in the microwave for an additional couple minutes and bam, lunch, everyday. It's very convenient for me. I'm very lazy so this helps me a lot because otherwise I'd be taking time to put away dishes, etc. I really like this service and I look forward to lunch now on days I work. Mac and Cheese with Chili, Peppercorn Steak, or Chicken with Gravy mash are my favorites.

Date of experience: April 22, 2020
Megan M. — Freshly Rep
over a year old

We're so happy to cook for you and save you time, Joseph! Thank you so much for being a part of Freshly!

Washington
1 review
0 helpful votes
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I'm a busy working woman with a full time job, a house to take care of and a triathlon training plan I must adhere to. Freshly helps keep me well fed and energized. I don't need to use up any extra free time for planning meals, shopping for groceries or cooking. The meals are YUMMY. Do it!

Date of experience: April 22, 2020
Texas
1 review
0 helpful votes
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Meals were fresh and tasty
April 23, 2020

The meals were tasty, but I'm not in position to continue receiving the meals weekly.

Date of experience: April 22, 2020
Megan M. — Freshly Rep
over a year old

Thank you for reviewing us, Inez! I greatly appreciate you taking the time to share with us, and I hope we'll have the opportunity to cook for you again!

New York
1 review
0 helpful votes
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Freshly review
April 23, 2020

Always fresh and good with a lot of healthy choices, and has great customer service. I am a happy customer.

Date of experience: April 22, 2020
New York
1 review
0 helpful votes
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Freshly
June 12, 2020

Positive but delivery is usually late. Menu is better in fall.

Date of experience: April 22, 2020
California
1 review
0 helpful votes
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Good meals
April 23, 2020

Easy to order. Easy to put on hold or stop service. I liked most of my meals. Taste great. Not heavy on seasoning, just right. And portions are very satisfying.

Date of experience: April 22, 2020
Megan M. — Freshly Rep
over a year old

Sounds like a win! Thanks so much for reviewing us, Lavinia!

Ohio
1 review
0 helpful votes
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Freshly review
April 23, 2020

The meals are great and the customer service is awesome

Date of experience: April 22, 2020
Georgia
1 review
0 helpful votes
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Healthy food on front porch
April 23, 2020

Freshly has been dependable and delicious! I appreciate their service even more during this quarantine!

Date of experience: April 22, 2020
Megan M. — Freshly Rep
over a year old

Thank you for taking the time to share with us, Norma. I'm so glad you've been enjoying the meals!

Connecticut
1 review
0 helpful votes
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Super convenient!
April 23, 2020

I suspect my reasons for subscribing with Freshly are different from most other folks, but nevertheless let me share my experience in case it resonates. My elderly mother is in the fairly early stages of Alzheimer's. She is able to live independently as long as I check on her several times a day (we live in the same condo complex). Freshly meals are a GREAT way to make sure she eats nutritious dinners, whether I dine with her or not. I'm too busy to cook for her every night -- I have a life -- but the six-meal plan is a wonderful solution for us. Not only convenient and nutritious, but delicious! Win-win-win! Thank you Freshly.

Date of experience: April 22, 2020
Renzo D. — Freshly Rep
over a year old

We appreciate your 5 star review, Mark! I'm thrilled to hear how you've been pleased by our meals, and the overall convenience! I hope you continue to enjoy!

Texas
1 review
0 helpful votes
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Freshly is a life safer
April 23, 2020

I love Freshly! They have a great variety of food, and it's always fresh and doesn't taste like it just came out of the microwave. The steak peppercorn and Chicken and rice pilaf are by far my favorite, but I regularly get 5 or 6 different dishes at a time. I am currently in Pilot Training for the Air Force, a lot like living like a college kid again. So I barely have time to eat, much less cook. So Freshly has saved me.

Date of experience: April 22, 2020
Megan M. — Freshly Rep
over a year old

Thanks for taking the time to review Freshly, John! I greatly appreciate your support. Best of luck with your training!

Utah
1 review
0 helpful votes
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Great service and delicious food
April 23, 2020

Always on time
Absolutely delicious food and good portions
Very easy to use app

Date of experience: April 22, 2020
Megan M. — Freshly Rep
over a year old

Thanks for taking the time to review Freshly, Jordy. I appreciate your support!

Ohio
1 review
0 helpful votes
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Delicious Food & Easy Delivery
April 23, 2020

First of all the food is amazing! From the many choices you get to pick from to the quality. The app is the easiest to use when choosing your meals each week which is exactly what we wanted.

Date of experience: April 22, 2020
Arizona
2 reviews
0 helpful votes
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Wonderful
April 23, 2020

I enjoy your meals. I have not found one I did not like, thank you!

Date of experience: April 22, 2020
Eli M. — Freshly Rep
over a year old

I hope we keep WOW-ing you week after week, Denise! Thanks for being part of the Freshly fam!

Texas
1 review
0 helpful votes
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Great option for busy people
April 23, 2020

We have really enjoyed Freshly. We both work and have two young kids - no time for cooking or chopping or prepping. We have had a lot of delicious meals, all ready in a matter of minutes. We order the largest shipment then freeze ones we can't get to. It's a great option for those "what's for dinner?" nights when you want something good but don't want to put in any effort beyond pressing a few buttons on the microwave.

Date of experience: April 22, 2020
Pennsylvania
1 review
0 helpful votes
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Delicious Single Gal Meals
April 23, 2020

Very nicely packaged and delicious meals. I enjoy them fresh, or freeze for those times I just don't want to cook. I like having a few stashed away for convenience. Some are just too good to delay eating. I like that my favorites are always available with occasional new meals to try.

Date of experience: April 22, 2020
Megan M. — Freshly Rep
over a year old

Thanks for taking the time to share your thoughts, Julianne! I hope we can continue to cook for you!

From the business

Healthy, gourmet, chef prepared meals delivered to your door.

How Freshly Works:

1 - Choose Your Meals. You pick your meals from our constantly rotating weekly menu of more than 30 different gluten-free options.

2 - No Shopping, Cooking Or Cleaning. Our chefs take care of everything for you. From perfecting the meals on your weekly menu to shopping for the finest, all-natural ingredients they can find.

3 - Delivered To Your Door. All of your meals are prepared and cooked by our chefs and delivered fresh (never frozen).

4 - Heat & Enjoy. Our fully prepared, healthy meals are ready in under 2 minutes. The only thing you need to do is enjoy.


freshly.com
Tempe, AZ, United States