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Freshly has a rating of 3.8 stars from 7,505 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freshly most frequently mention customer service, next week and fast food. Freshly ranks 3rd among Food Delivery sites.
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Great meals, great taste, abundant choices at an affordable price. I enjoy the meals and it helps me to loose weight.
The flavorful entrees and ease of ordering and delivery is AWESOME! I like to cook but sometimes my schedule doesn't allow for time in the kitchen and Freshly delivers a wide variety of most delicious and nutritious entrees! Almost like having a personal chef! Merci!
Many meal choices which are good portions, mostly healthy, tasty without breaking the calorie bank, and interesting to buy week after week. Meals come packaged very nicely packed securely with ice. Easy to order meals, change them week to week, skip weeks, and reliable delivery. They send an email giving adequate time to skip. Been with them several months now and have the meals as much now as when I first started. Highly recommend.
I'm so happy to hear this, Georgia! Thanks for recommending us, and for being a part of Freshly!
I enjoyed getting meals from Freshly. Unfortunately, the delivery service became unreliable and I could no longer trust that the meals would arrive at the same time each week. I'll be back someday but my extended break is also related to the currently global situation we're in.
Thank you for sharing your experience with us, Skip! I'll be sure to pass along your feedback as we always seek to improve, and we always take these matters seriously. Thanks again!
I've been a Freshly customer for over a year now and truly have nothing negative to say. The options they provide are nutritious and plentiful so I feel good about what I'm putting into my body and never get bored with the meals that I order. The packaging is very well thought out as it's always packed perfectly and most of the material is recyclable. Orders are always on time and delivered right to my door. I love Freshly and the fact that I don't always have to figure out what's for dinner a few times a week!
Enjoy the food and convenience and weekly flexibility a lot. Always have been delivered in a timely fashion. Some meals I like a lot better than others but didn't take long to figure that out and the menu is pretty varied with a good number of options. Preparation and clean up is a piece of cake - very simple.
Thank you for rating us, Andy!
My experience with Freshly started last fall, I'm a college student living in a house by myself, and I commuted to the campus, so I didn't have a lot of time to cook meals myself, although I wanted to eat good, healthy food. I tried Freshly for the first time after seeing a discount coupon on Facebook and was so impressed that I stuck with them for the rest of the semester! I took a break after that, until the coronavirus pandemic started. I am actually immunocompromised, as I have had two brain surgeries and done chemo, so I didn't want to go out if I could avoid it. Freshly has been a lifesaver! (literally!). I've been eating with them since the pandemic began, and I am loving every minute of it! Great, high quality food, and you can make it in either a microwave or an oven!
We're so happy to hear this, Matthew! Thank you so much for your rating!
Freshly helps me to eat out less, eat the right portion size and not overeat, and I enjoy the food. A little pricey but it is worth it to me.
I understand that budgeting is important when it comes to food, and so we've created a friend referral program that can get you $10 off your next 2 orders for every friend that you refer to sign up! Thanks for rating us, Sarah!
I have been putting the dinners in my freezer since I don't eat them regularly. I just add two minutes to the cooking time and they turn out great!
The Chicken Livorno is my favorite!
Sounds like we're a great match! Thanks for being part of the Freshly fam, Linda!
Getting dinner delivered and only taking 3-5 minutes to get everything ready saves me time and energy. Not just energy for cooking but no need for figuring out what's for dinner. Great options and wonderful service.
The cauliflower shell bolognese is delicious and gluten-free.
So glad you're enjoying our 100% gluten free meals, Helen! I hope we get to hear more about your other favorite meals!
Food was pretty damn good, nice variety of selection. I typically look for protein heavy meals and it's great for a eating clean diet. I would however recommend snacking a little along with the meals as 3 meals a day is slightly under the calories for a 190lb 24M that works out daily. But this is true with all meal prep programs, if I ate 4 of these a day I'd be slightly over so it's fine. This is the best one by far in terms of cost and quality/taste.
Most of the meals from Freshly that I've re-heated aren't particularly appetizing. Perhaps I need to add seasonings to it. Perhaps if I re-heated them on the stove instead of the microwave they would taste better. Or maybe they just lose something between preparation time and the time they are served, which judging by current transit times, is a minimum of three days. I'm just not getting a lot of flavor. That said, I do appreciate the large serving of vegetables, and I've enjoyed the steak entree several times.
I'm so sorry to hear about your experience with our meals, Charlotte. I'd love to learn more about your experience and get your feedback passed along to our chefs. Feel free to give me a shout at [email protected]!
I liked many of there meals - a great variety and easy to reheat. My only issue was many have a higher fat and sodium content than I am looking for.
Thank you for rating us, Eric!
The food I've ordered has been on time and every single meal has been tasty! Good portion sizes too.
I'm pleased to hear this! Thanks for the 5 stars, Mari!
Thanks for your rating and review, Katy! I'm glad you're enjoying our meals and service!
I had one episode when the pandemic begon that Freshly stop my delivery because of shortage I am sure but they resume the following week so far they have continue to deliver my 12 meals every week thanks the service makes it easy for mour home of 2
We're so happy to cook for you! Thank you so much for being a part of Freshly, Suzanne!
Back in California, I was a Freshly customer, and a happy one at that. I relocated to Florida and Freshly didn't include my location as a delivery area until recently. Now I'm getting these healthy portion-control meals which just require popping into the microwave. Back to being a happy camper.
Lots of choices, many great options.
Welcome back, Ken! Thank you so much for rating us, and for being a part of the Freshly fam!
I have to eat gluten-free and I hate to cook, so Freshly meals are perfect for me. I have many favorites and look forward to the meals. I put them in the freezer upon delivery and they all cook up great.
Sounds like we're a great match! Thanks for being part of the Freshly fam, Katherine!
I've ordered Freshly once a month and they are amazing! When you're in a pinch and need something to eat right away (for whatever reason) it's the best go to. It's also delicious!
Answer: Hi Marc, Thanks for your inquiry! At this time we change one meal per week, typically. We will either remove an item and replace with something new, update the recipe on a current item or just add an item without removing one. As we continue to grow we will have plans to offer even more variety as well!
Answer: Hi Steven, Thank you for your interest in Freshly! We are a weekly subscription service, so you would be charged for, and delivered meals on a weekly basis. However, you can select to skip weeks, or cancel your subscription at anytime! These changes would just need to be made prior to your weekly deadline, which is outlined in your Welcome Email, Reminder Emails, and in your Meal Planner. I hope this helps!
Answer: Our meals are prepared and shipped out from our kitchen in Phoenix.:-) For Arizona deliveries we use FedEx.
Answer: The delivery window they give us is between 9am and 9pm. We package the meals to be safe for 2 days transit time, plus safe to sit outside for up to 12 hours upon delivery.:-)
Answer: Hi Nancy! We do not cook meals based on other programs' guidelines at this time. We're not overly concerned with calorie counts, but more concerned with where calories come from. Our meals are generally high protein, high healthy fat, low carb, low sugar. We use unprocessed ingredients free from hormones or added sugars, and never use chemical preservatives. Please let me know if I can answer any other questions at this time!
Answer: Hi Shawn W, That doesn't sound right! Please reach us at [email protected] so we can take a closer look at this!
Answer: Hi Joyce, Thank you so much for reaching out to us here at Freshly! I'd like to apologize for the delayed response! First and foremost, I'd like to inform you that we're a weekly subscription service, which means you'll receive meals weekly, and get charged weekly as well. Here are the steps to follow while signing up: 1 - Add your email address and zip code in the sign-up box on our homepage. ( www.Freshly.com) 2 - Pick your meal plan. Just keep in mind that our meals have a shelf life of about 5 days unless frozen. 3 - Pick your delivery day from the available dates! The specific day of the week will be your weekly delivery day unless changed. 4 - Select your delicious meals from our 30+ selections. 5 - Add your contact info, payment details, and delivery address.
Answer: Hi Gayle, Thank you for reaching out to us here at Freshly! You can certainly reheat our meals in a conventional oven, however, our current meal containers are not safe for the oven or stove-top, so you'll have to transfer your food to heat it up. First, preheat your oven to 350° F. Transfer your food to an oven-safe dish (don't forget to scrape the sauce out of the tray!) and cover the top in tin foil. Heat for 25-35 minutes, remove foil, and let sit 3-5 minutes, then transfer to your choice of plate or bowl and enjoy! (Keep in mind, heating times are approximate. You'll want to reheat the meal to an inner temperature of 165° F.)
Answer: Hi Angela, Thank you for reaching out to us here at Freshly! We use third-party carriers for our deliveries, such as FedEx in her area! We can deliver Tuesday-Saturday in Southern Illinois--deliveries can occur between 8am-9pm depending on the carriers route for the day. While carrier delays are out of the norm, weather-related issues, road closures, driver confusion, etc. can wreak havoc. We have a dedicated delivery team that works directly with our carriers to ensure successful deliveries, and we're always sure to compensate when delays arise. We certainly hope this helps! To view a list of currently available deliveries, you can enter your zip code at www.freshly.com!
Answer: I've been getting mine in on time, but I assume as with all packages going through USPS, UPS, and FedEx right now, things have been backed up since COVID and only getting worse. So it's not Freshly's fault even if they aren't delivered on time.
Healthy, gourmet, chef prepared meals delivered to your door.
How Freshly Works:
1 - Choose Your Meals. You pick your meals from our constantly rotating weekly menu of more than 30 different gluten-free options.
2 - No Shopping, Cooking Or Cleaning. Our chefs take care of everything for you. From perfecting the meals on your weekly menu to shopping for the finest, all-natural ingredients they can find.
3 - Delivered To Your Door. All of your meals are prepared and cooked by our chefs and delivered fresh (never frozen).
4 - Heat & Enjoy. Our fully prepared, healthy meals are ready in under 2 minutes. The only thing you need to do is enjoy.


Sounds like we're a great match! Thanks for being part of the Freshly fam, Darryl!