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Freshly Reviews Summary
Freshly has a rating of 3.8 stars from 7,505 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freshly most frequently mention customer service, next week and fast food. Freshly ranks 3rd among Food Delivery sites.
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We've been a customer of Freshly for about 3-4 months now and have enjoyed the variety of dinners. Personally, I would like to see an occasional offer of more fish on the menu.
We have tried to convince some elderly neighbors to join Freshly and gave them a couple of our meals. They found the meals very good but were concerned about the percent of sodium in
The recipes. Honestly, we hadn't paid attention to sodium content. Bottomline: we are enjoying the food and so is our daughter Cindy Tringali San Mateo who has celiac disease and needs GF meals.
I love getting Freshly orders! It takes the guess work out of wondering what to eat! I take mine for lunch each day and it's always delicious and a healthier option! While the variety becomes limited the more you order, they mix it up with Seasonal Meals that are a good mix into your normal routine!
We appreciate your 5 star review, Trisha! I'm thrilled to hear how you've been pleased by our meals, and the overall convenience! I hope you continue to enjoy!
I like most of the meals and they also freeze reasonably well. Wish there were more fish options!
We typically update our menu once a week with one new meal, definitely keep an eye out for more meals you'd enjoy. In light of this, I'll be sure to pass along your feedback as we always seek to improve! Thanks for rating us!
I am so thankful that I had this service and do not have to worry about cooking. You can choose your menu and be confident that all meals are going to be healthy.
We're so happy to cook for you! Thank you so much for being a part of Freshly!
Great food, always delivered on time. We would like to deliver to another family home that eats vegetarian. Hope that you add more vegetarian meals.
We don't specifically make vegetarian meals, but we do have some veggie-friendly options. Of course, I'll be sure to pass along your feedback! Thank you for rating us, Kimberly!
I have been so satisfied with Freshly its wonderful. The meals keep me in during the work day, and away from fast food.
They are great when i get home late from work, or any meal on the weekend.
My mouth is extremely sensative to spices. I've had to go through several trials to find things i can handle. I have been able to find 4 or 5 that i can tolerate. That works for me.
Hi Therese, thank you for rating us! We do try our best not to over-season our meals, but in the meantime, visit our menu and check out the indicator tags below the pictures to know which meals are spicy or not. In light of this, I'll be sure to pass along your feedback as we take these matters seriously. Thank you again!
Loved all of your meals thus far. I called once to ensure that you didn't send me meals with the wild rice after some stomach complications and I think you helped me out as I requested. Thank you.
Hi Brendan, thank you for rating us! I'm happy to hear that we were able to help you out when you were in need of assistance! Thank you again!
We've had 12 meals so far and we are absolutely loving all the choices. Every meal has been delicious. What's easier then having a complete meal in 3 minutes? Nothing I can think of.
Hi Alice, thank you for rating us! I'm happy to hear that you're enjoying so far. Thanks for being a part of Freshly!
Honestly great meals that ended up saving me both time and money as I live in New York City, where meals are generally more expensive and takes time for you to get them. This service is especially useful during the COVID pandemic as they have been reliable in maintaining their quality and delivery service. My only critique is that the portions are somewhat on the smaller side, especially for a bigger guy, and I usually feel hungry again after three hours.
Our meals are 12-15 ounces, averaging 13.6 ounces! They're single serving and meant to feed one person, but we do have larger plans at 9 and 12 meals per week! Of course, I'll be sure to pass along your feedback as we always seek to improve. Thank you for rating us, David!
So far it has been a good experience. However, I see that you use broccoli a lot, but I can't digest well - so I try to stay away. I would prefer some other vegetable, and when the menu includes broccoli, maybe it could be placed in a divided container. How about including more fish in the menus. Is there a way to include a bit more explanation of the food in the container cover? And finally, maybe put the sauces in a separate little container.
Hi there, Sylvia! Thanks for sharing this with us. I'm glad to hear you've enjoyed your meals overall, and I'll be sure to pass your feedback along. Customer feedback and suggestions are how we improve, so I do appreciate you sharing this. Thanks again!
I have enjoyed all the meals that I have had from freshly. They are certainly fresh, healthy, and taste great. Overall, if you prefer to use the microwave they are absolutely great way to have convenient meals.
I've enjoyed most of the meals. Easy prep from frozen, though they are meant to be consumed more quickly they make healthy options for my lunch.
Sounds like we're a great match! Thanks for being part of the Freshly fam, Mary!
The meals are always delicious and customer service is excellent.
Hi Justin, thank you so much for your rating! I'm so happy to hear this! Thank you for being a part of Freshly!
As a care giver for my 92 year old mother, Freshly was a solution to her not wanting to cook anymore. She is in a independent facility and got to the point where food preparation took more energy than she had. Freshly presents weekly choices that provide enough variety to keep her meals delicious and interesting.
We're so happy to hear this, Rick! Thank you so much for your rating!
I love these fresh ready to go meals. Sometimes you just need a break from cooking and these meals are so tasty!
We're so happy to cook for you! Thank you so much for being a part of Freshly, Regina!
Skeptical at first, I can not believe how good the food is! I am trying to loose weight and the portions are perfect for me. Not too little that I walk away hungry, not too big that I am consuming excess calories. I hit my lowest weight in 7 years last week! Food is delicious! I order 6 different meals each week.
Sounds like we're a great match after all! Thanks for being part of the Freshly fam, Michael!
My experience with Freshly has been very positive. The meals are tasty and well seasoned and easy to reheat. My husband wishes that the portions were a little more generous but other than that the meals are very good
Our meals are 12-15 ounces, averaging 13.6 ounces! They're single serving and meant to feed one person, but we do have larger plans at 9 and 12 meals per week! Of course, I'll be sure to pass along your feedback as we always seek to improve! Thanks for rating us!
I tried Freshly several months ago in an effort to have fresh, nutritious, low calorie food without the hassle of buying the right items at the grocery store and actually preparing a meal. I could not be happier with both the quality of the meals and the service. Freshly should be applauded for its ability to continue timely weekly delivery during a time when I am sure the number of folks using their service has increased due to COVID-19 concerns.
Thanks for this Freshly love, Chad! We love cooking for you!
The prepared Easter meal was excellent! I wished I would have ordered an extra side of potatoes! Ordering and pickup was easy!
I'm loving Freshly. I originally tried some of the cook-yourself meal delivery services. The problem is, living alone, I had no desire to spend the effort cooking and eating left overs for days. With Freshly, I get something different every day. Something, healthy, tasty, and since it's pop it into the microwave its very quick and super easy! Just what a busy working professional needs.
We're so happy to hear this, Nicole! Thank you so much for your rating!
From the business
Healthy, gourmet, chef prepared meals delivered to your door.
How Freshly Works:
1 - Choose Your Meals. You pick your meals from our constantly rotating weekly menu of more than 30 different gluten-free options.
2 - No Shopping, Cooking Or Cleaning. Our chefs take care of everything for you. From perfecting the meals on your weekly menu to shopping for the finest, all-natural ingredients they can find.
3 - Delivered To Your Door. All of your meals are prepared and cooked by our chefs and delivered fresh (never frozen).
4 - Heat & Enjoy. Our fully prepared, healthy meals are ready in under 2 minutes. The only thing you need to do is enjoy.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We typically update our menu once a week with one new meal, definitely keep an eye out for more meals you'd enjoy. In light of this, I'll be sure to pass along your feedback as we always seek to improve! Thanks for rating us, John!