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Freshly

3.8

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Freshly Reviews Summary

Freshly has a rating of 3.8 stars from 7,505 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freshly most frequently mention customer service, next week and fast food. Freshly ranks 3rd among Food Delivery sites.

service
456
value
406
shipping
377
returns
155
quality
390

We monitor reviews for authenticity

Michigan
1 review
0 helpful votes
Follow Kacey U.
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Great Food!
April 24, 2020

Freshly provides quick, easy, healthy and fulfilling meals at a reasonable price. I work 10 hour days and I am a single mom. I do not have time to cook full meals most of the time, so being able to put a couple of these in the microwave for my daughter is an easy and healthy option over fast-food. Plus they taste great! Love it!

Date of experience: April 24, 2020
Renzo D. — Freshly Rep
over a year old

Thanks for this Freshly love, Kacey! We love cooking for you!

Florida
1 review
0 helpful votes
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FRESHLY IS THE BEST!
April 24, 2020

You either love Freshly or you don't. I am a huge fan for many months and reasons.
Their meals contain all natural ingredients and and their proteins are super fresh. They have an amazing variety of meals to choose from. Ordering is incredibly easy and if you must pause' or skip delivery(s), it is easy to do so. Ssomeone is always available to CHAT/help with questions.
I actually look forward to each week's delivery! These meals also allow me to minimize my food intake because the meals are all prepared and are portion perfect. I feel healthier since I started Freshly and have lost weight. Yay!
I HIGHLY recommend Freshly (and I am a very picky person)!

Date of experience: April 24, 2020
Colorado
2 reviews
0 helpful votes
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Fantastic Meals!
April 24, 2020

We love each dinner we've received, the overall meal quality with both chicken and meat is very high! The dinners are portion perfect and savory and the recipes are delicious!

Date of experience: April 24, 2020
Renzo D. — Freshly Rep
over a year old

Sounds like we're a great match! Thanks for being part of the Freshly fam, Cheri!

California
1 review
0 helpful votes
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Very good
April 24, 2020

Very good. If the order doesn't arrive on time, this company very good a refund for the week.

Date of experience: April 24, 2020
Renzo D. — Freshly Rep
over a year old

Thanks for the 5 stars, Janet!

Rhode Island
1 review
0 helpful votes
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Convenience to the max!
April 24, 2020

With 2 kids away at college, and my husband and I having different schedules, Freshly became a great source for delicious hot meals after a long day at work. The variety is great. The meals are tasty. I've been very pleased with this company.

Date of experience: April 24, 2020
Tennessee
1 review
0 helpful votes
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Great experience
April 24, 2020

During these days of sheltering at home, I found Freshly, and I absolutely love it. The meals come right to my door each week, and the food is delicious. I change meal choices each week to try new dishes. Of course some I like better than others but they are all good. Customer service is terrific if there is a problem. I just cannot say enough good things about Freshly. I feel like I'm eating out a good restaurant every day when I have one of my dinners from Freshly. Thank you all for being there and for your great work in keeping me healthy.

Date of experience: April 24, 2020
Renzo D. — Freshly Rep
over a year old

We're so happy to hear this, Phyllis! Thank you so much for your rating!

Minnesota
1 review
2 helpful votes
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Convenient and good
April 24, 2020

Have been using Freshly off and on for about a year or so. I don't really cook, so this service is perfect for me. I tried meal kits before this, but what is the benefit? You still have to spend the time cooking and all the individually packed stuff isn't good for mother nature. Freshly is fair with their pricing and they make good if the can't deliver your meals in time. Their food is enjoyable for the most part and portions are decent too.

Date of experience: April 24, 2020
Renzo D. — Freshly Rep
over a year old

Hi there, Brian! Thanks for sharing this with us. I'm glad to hear you've enjoyed your meals overall, and I'll be sure to pass your feedback along. Customer feedback and suggestions are how we improve, so I do appreciate you sharing this. Thanks again!

New York
1 review
0 helpful votes
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Ive been using Freshly over a year now! All the meals are great, but my personal favorite is Steak Peppercorn. Can't beat the convenience.

Date of experience: April 24, 2020
Renzo D. — Freshly Rep
over a year old

We appreciate your 5 star review, Joel! I'm thrilled to hear how you've been pleased by our meals, and the overall convenience! I hope you continue to enjoy!

Pennsylvania
1 review
0 helpful votes
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Great meals
April 24, 2020

I absolutely love Freshly. They have delivered fresh tasty meals to me at a phenomenal price. I would certainly recommend Freshly to anyone. The ability to chose and change the meals for each weekly delivery and the ability to skip a week is the cherry on top! Well done Freshly and keep it coming.

Date of experience: April 24, 2020
Renzo D. — Freshly Rep
over a year old

Thanks for this Freshly love, James! We love cooking for you!

Maryland
1 review
0 helpful votes
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I'm a big fan of Freshly. I consulted friends and dieticians to compare other meal services, and Freshly stood out for me because of the amount of time it saved me. I'd much rather be spending time on my hobbies (or even chores) anything besides grocery shopping, cooking and meal-prepping, and Freshly helps me do just that. I honestly wish I could order a few more meals a week, because it's that great.

Date of experience: April 24, 2020
Renzo D. — Freshly Rep
over a year old

Hi Brad, thank you for your review! I'm happy to hear that our meals are a great fit for you, and that you're enjoying so far!
Thank you for being a part of Freshly.

California
1 review
0 helpful votes
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Simple & Tasty!
April 24, 2020

Picking our weekly meals online is super easy, the box shows up, and we don't have to cook. We can pick our meals a few weeks in advance which is a great feature. We have busy schedules, and having the fresh food ready has been a game changer for us. We've been using them for over 12 weeks now. The food is excellent quality (the chicken breasts are always juicy and tender) and we enjoy the variety. We're not eating the same left overs several days in a row. We're enjoying it! Highly recommend!

Date of experience: April 24, 2020
Renzo D. — Freshly Rep
over a year old

Sounds like we're a great match! Thanks for being part of the Freshly fam, Suzanne!

Michigan
2 reviews
0 helpful votes
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Amazing meals
April 24, 2020

My husband raves about your meals. I thought about slacking off for a week or two but he said NO. So keep them coming as you are keeping him happy with experiencing the various meals. There isn't one yet that he has said anything negative about. I Have my favorites too

Date of experience: April 23, 2020
Renzo D. — Freshly Rep
over a year old

We're so happy to hear this, Rosemarie! Thank you so much for your rating!

Kentucky
1 review
0 helpful votes
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Great & Fresh
April 24, 2020

Food is great, delicious and each one lasted me longer than the dates say. I ate meals several days past the "use by" date on the meal and was still delicious!

Date of experience: April 23, 2020
Tennessee
1 review
0 helpful votes
Follow Brittany N.
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I love that Freshly is 100% gluten free! It means on a crazy week, I can get an interesting array of meals that are healthy and allergy safe, without the hassle of having to cook! Perfect for busy working singles.

Date of experience: April 23, 2020
Renzo D. — Freshly Rep
over a year old

We're so happy to cook for you! Thanks for rating us, Brittany!

Virginia
1 review
0 helpful votes
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Solace in Troubling Times
April 24, 2020

Freshly is my steady dependable link to delicious and nutritious food during these chaotic times. Comfort in knowing no matter what else will or will not be available at the grocery store, these meals will always arrive on time and fresh.

Date of experience: April 23, 2020
Michigan
2 reviews
0 helpful votes
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Yummy
April 23, 2020

I love the fact that the meal is satisfying and filling. Great taste, easy to prepare.

Date of experience: April 23, 2020
Renzo D. — Freshly Rep
over a year old

I'm happy to hear this, Elisabeth! Thank you so much for being a part of Freshly!

Georgia
1 review
0 helpful votes
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Love the food and the convenience
April 23, 2020

I enjoy the menu. The variety of new dishes added. And the food packaging each week.

Date of experience: April 23, 2020
Arizona
1 review
0 helpful votes
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OVERALL REVIEW
April 24, 2020

I HAVE FOUND THE PEOPLE I HAVE DEALT WITH TO BE VERY HELPFUL... SADLY I HAVE FOUND THE MENU TO BE LIMITED AND MOST MEALS REPEAT INGREDIENTS I. E. BELL PEPPERS. I HAVE FOUND THE MEAT THEY USE TO BE MOSTLY CHICKEN WHILE PORK AND BEEF TO BE IN SHORT SUPPLY AND NO FISH AT ALL.

Date of experience: April 23, 2020
Renzo D. — Freshly Rep
over a year old

We typically update our menu once a week with one new meal, definitely keep an eye out for more meals you'd enjoy. In light of this, I'll be sure to pass along your feedback as we always seek to improve! Thank you for rating us, Devorah!

Florida
1 review
0 helpful votes
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Just right
April 23, 2020

I do not like to cook, but I like fresh food. I'm busy and do not have the time when I get home to cook dinner and eat before 7:00, which is a health goal of mine. Freshly fit the bill. I am on the 4 meal plan which is perfect to give me enough meals during the work week. I tried a couple of different meals, and have landed on 4 that I really enjoy. A creature of habit, I've stuck with those 4 for some time now. That said, there is lots of variety and you can change up your order each week however you'd like.The food is good, fresh, and tasty. And, best of all, I don't have to cook it and it heats up perfectly in the microwave.

Date of experience: April 23, 2020
Renzo D. — Freshly Rep
over a year old

We're so happy to cook for you! Thank you so much for being a part of Freshly, Denise!

New York
1 review
0 helpful votes
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Typical but good food.
April 23, 2020

Overall very good everything, I would love to see more whole meats, most choices are chopped. I also miss desert.

Date of experience: April 23, 2020
Renzo D. — Freshly Rep
over a year old

Hi Barbara, thank you for rating us! I'll be sure to pass along your feedback as we continue to improve! Thanks again!

From the business

Healthy, gourmet, chef prepared meals delivered to your door.

How Freshly Works:

1 - Choose Your Meals. You pick your meals from our constantly rotating weekly menu of more than 30 different gluten-free options.

2 - No Shopping, Cooking Or Cleaning. Our chefs take care of everything for you. From perfecting the meals on your weekly menu to shopping for the finest, all-natural ingredients they can find.

3 - Delivered To Your Door. All of your meals are prepared and cooked by our chefs and delivered fresh (never frozen).

4 - Heat & Enjoy. Our fully prepared, healthy meals are ready in under 2 minutes. The only thing you need to do is enjoy.


freshly.com
Tempe, AZ, United States