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Freshly Reviews Summary
Freshly has a rating of 3.8 stars from 7,505 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freshly most frequently mention customer service, next week and fast food. Freshly ranks 3rd among Food Delivery sites.
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I started ordering from Freshly in January. I have been so satisfied with the meals as well as the service. I would highly recommend them to anyone who wants to have the convenience of the premade meal with the delicious variety that Freshly offers. I have some favorites, but love to try new offerings that appear frequently. I am so satisfied with my choice to receive my Freshly order each week!
I like Freshly's food concept of good food delivered already prepared. The weakness is that most selections are chicken variations, and there are no longer any seafood options. After an initial trial, I probably will drop the program because the selections get boring. Hopefully Freshly will hear this message and change its strategy.
I have noticed that several of your dinners have not included enough food I was still hungry after finishing some of the dinners
It is amazing how good the dishes are and surprisingly filling. I would highly recommend this site to anyone who, like us, have a busy life with little to no chance to cook.
The ordering and delivery process goes very smoothly. I like the variety of choices. The dinners always taste good and interesting. Not all of them are acceptable to our palates.
Thanks for sharing this, Richard! I love hearing your feedback and hope we get to hear more! Our menu is 100% customer inspired and driven, using ratings and suggestions from our customers.
When we first started receiving our Freshly meals we were excited to see and taste all of the options. For the most part we have liked most everything. However please come out with more choices. We love the convenience and the control of portion sizes with Freshly!
We enjoy some of the meals. On our first order we only had 2 days to see what we wanted for our second order. So we were unable to know which we liked and which we didn't. On our first week the meals were outdated prior to the week ending. The second week had meals dated for a longer period of time. We are going to continue but a little more variety would be helpful
Hi Steve, thanks for your feedback. I'm happy to hear you're enjoying our meals! Since we don't use chemical or artificial preservatives, sometimes our meals can have a short shelf life. We also update our menu once a week with one new meal, definitely keep an eye out for more meals that you'd enjoy! Thanks again, Steve!
I love Freshly. I tried another service, ones that are frozen and in a cup. No comparison! Freshly is like having my own chef at home. I look forward to every meal, making sure to plate as recommended. There are plenty of choices with no disappointments which makes me look forward to picking out the next weeks delivery. The app makes it easy and delivery is a breeze. Thank YOU!
We have liked almost all of the meals we have tried. I just wish that there were more meals without mushrooms. There are a bunch that I want to try but I won't because of the mushrooms.
We appreciate your 5 star review, Beth! I'm thrilled to hear how you've been pleased by our meals, and the overall convenience! I hope you continue to enjoy!
I've gone from 4 to 12 meals per week as i shelter in place with two young adult sons (one home from college). These meals keep my household fed! My boys eat these in between meals for heathy snacks! Big food bills here!
I have tried many *meal* sites and this is the best one by far! I love that I don't have to spend hours upon hours making and cleaning up prep meals. All I have to do is heat these up the in microwave and enjoy! The food is healthy and delicious. It's like eating a very delicious home cooked meal without the headache. The food tastes fresh and I can be happy knowing that they are HEALTHY which is my biggest concern with eating.
Hi Rebecca, thanks for your review. I'm happy to hear that you're enjoying our meals! It sounds like we're a great fit for you. Thanks again, Rebecca!
Love the food! Great flavor with a constantly changing menu. But they always bring back the tried and true favorites
The portions are perfect for me. I think that with the possible exception of one or two meals, they have all been delicious.
Hi Kevin, thanks for your feedback. I'm happy to hear that you're enjoying our meals! I appreciate you allowing us to cook for you. Thanks again, Kevin!
Very tasty and good. Easy to prepare and well done.
Hi Marge, thanks for your review. I'm happy to hear that you're enjoying our meals! I appreciate you giving us a try. Thanks again, Marge!
Freshly has been reliable, tasty, and very convenient. I needed something good to eat that I didn't have to make. Freshly has been a perfect fit. It has a lot of variety in the food choices and new ones are offered every few weeks. I highly recommend.
Hi Nicholas, thanks for your feedback. I'm happy to hear that you're enjoying our meals and that you'd recommend us! We appreciate you allowing us to cook for you. Thanks again, Nicholas!
The portions are generous. Food is good. Delivery is always on time.
Hi Dana, thanks for your feedback. I'm happy to hear that you're enjoying our meals! Thanks for being a part of Freshly!
I have noticed calories go up and quality down. Larger portions though, but quality isn't as great. Regardless, its perfect for lunches at the office or dinner after work. I'm single and its great, no clean up and they're healthy. Its a great option when you dont have time or desire to cook.
Hi there, Becca! Thanks for sharing this with us. I'm glad to hear you've enjoyed your meals overall, and I'll be sure to pass your feedback along. Customer feedback and suggestions are how we improve, so I do appreciate you sharing this. Thanks again!
Contessa was fast, pleasant, and very thorough. We appreciate her efforts very much.
Hi Marilynn, thanks for your feedback! We're happy to hear that we were able to assist. We hope you've also been enjoying your meals!
From the business
Healthy, gourmet, chef prepared meals delivered to your door.
How Freshly Works:
1 - Choose Your Meals. You pick your meals from our constantly rotating weekly menu of more than 30 different gluten-free options.
2 - No Shopping, Cooking Or Cleaning. Our chefs take care of everything for you. From perfecting the meals on your weekly menu to shopping for the finest, all-natural ingredients they can find.
3 - Delivered To Your Door. All of your meals are prepared and cooked by our chefs and delivered fresh (never frozen).
4 - Heat & Enjoy. Our fully prepared, healthy meals are ready in under 2 minutes. The only thing you need to do is enjoy.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thanks for your rating and review, Devon! We love cooking for you. Make sure to take advantage of our Friend Referral program as well. That's $10 off each week, for two weeks --for both you and your friend!