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Freshly Reviews Summary
Freshly has a rating of 3.8 stars from 7,505 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freshly most frequently mention customer service, next week and fast food. Freshly ranks 3rd among Food Delivery sites.
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Excellent meals as indicated by the number of meals ordered, also suggested to many other people and a good way to help with the"shelter in place" meals.
I don't care that much for the dishes with all small pieces of protein. I like the whole chicken breast and the steak. Would love to have pork chop. I am not crazy about kale, too many of the meals have kale.
Thanks for sharing this, Betty! I'll be sure to pass your thoughts on our meals over to our kitchen!
Excellent, delicious food. Prompt customer service.
Thanks for the rating and review, Diane! I hope we get to hear more from you!
ALL MY MEALS TASTE VERY GOOD! THE are fresh as FRESHLY.COM indicates THEY HAVE ALL BEEN DELIVERED ON TIME. GOOD PRICE!
Thanks for the Freshly love, Ronald! We love cooking for you!
I've tried a number of dishes but end up favoring the steak peppercorn and chicken with mac 'n cheese as eternal favorites. All dishes are excellent but sadly I can't tolerate anything spicy so I lust after a lot a I can't try. Adding microwaved frozen vegetables to luscious country chicken mash or other dishes with pureed or creamy base doubles your dinners deliciously (sorry).
Hi Jeannie, thanks for your rating. I'm happy to hear you're enjoying our meals and service! I appreciate your feedback, and I'll be sure to pass this along to our team for further review. Thanks for being a part of Freshly!
Great food and great flavor. The Buffalo chicken is one of my favorites and the chicken is so so moist. This is a great food service.
Sounds like we're a great match! Thanks for being part of the Freshly fam, William!
The food is delicious and the pórtate perfect. I'm very happy with our selection of meals. I take a meal to work every day. I'm the envy of my coworkers.
I send these to my 80 year old mom and she loves every meal! So healthy!
Hi Laurice, thank you for your feedback. I'm happy to hear that you're mom is loving her meals! I appreciate you giving us a chance! Thanks again, Laurice!
If I had to rate the quality, selection, taste, etc., it would be 5 stars. However, when I have to spend an hour on the phone when the package is mis-delivered, that defeats the whole purpose of the service. It seems I'm not the only one, and management better start making changes because you will loose myself and other customers very quickly!
Hi Byron, thanks for your feedback. I'm very sorry to hear about your experience in trying to get a resolution to the delivery issue that occurred on your order. This is never our intention for there to be issues on your deliveries or when reaching out to us, and I'll be sure to forward this to our team for further review. With that said, I'll be reaching out privately to try and help make this right! My apologies again, Byron.
They are so fresh with the home cooked taste. Only disliked the whiskey glazed one
Sounds like we're great together, Susan! Keep the feedback coming --we love hearing it!
Have been very pleased with the quality, quantity, and variety of meals offered. Price is affordable and reasonable.
Thanks for the great review, Jacqueline! I'm glad to hear you've enjoyed our meals, and hope you keep sharing your feedback with us!
I'm in my 2nd week of trying the 6 meal per week plan. The website is easy to navigate, selections are well presented and advance email notification is provided allowing for final order modifications. Order packaging is a rather bulky-the food comes in a cardboard box containing 3 large, recyclable ice packs & padding. I live in a small condo with no storage space so storing bulky items are a minor pain. The food packaging itself is minimal-a cardboard sleeve over a plastic tray. Easy to follow directions require heating in the microwave. The food is high quality, everything cooked well without becoming overcooked or dry. My criticism is everything seemed to taste the same. There was a particular flavor or ingredient that I haven't been able to put my finger on which ran through all of the meals except for one. It left an aftertaste, staying with me well after dinner was finished. I really wanted to like Freshly-I love the convenience and the price point works for me. But after trying all of week 1, felt like I was forcing myself to eat week 2 meals so as to not waste them.
Thank you for sharing your meal experience, Lisa! I'm terribly sad to hear that you didn't fully enjoy your meals while with us. I'll be sure to pass all of this along to our kitchen.
I've also reached out to you privately, I'd like to help make this right!
I would order a lot more if the Sodium content was much less! As someone with Hypertension, I find it difficult to find choices that fit within my dietary restrictions. While I can deal with a bit of Dairy, ( lactose intolerant) it seems like I'm painted into a corner with very few choices that fit my needs. Of the 3 Food Delivery Services I have tried, Freshly has the potential to be the answer to my Daily Dinner Dilemma, if only they can reduce the amount of Sodium.
Thanks for reviewing us, Laura. I'm sorry that we haven't been able to fully satisfy you. As we're always seeking for ways to improve our meals and service, I'll be sure to pass your feedback along to our kitchen!
I've also reached out to you privately, I'd like to know how I can help!
The meals that I have received have been great. They are healthy portions without all the calories. The variations are great. They have new meals all the time. I appreciate that this comes to my door and I don't have to cook.
We're so happy to hear this, Katrina! Thank you so much for your rating! I hope you'll continue to enjoy!
No complaints. The food is really good and really filling. I was the type of person who would eat a meal and a couple hours later feel hungry again and with Freshly the meal fill me up for a good 6-8 hours. The convenience of microwavable meals that taste home made is fantastic.
We appreciate your 5 star review, Will! I'm thrilled to hear how you've been pleased by our meals, and the overall convenience! I hope you continue to enjoy!
Excellent service and meals.
Nothing more to write.
Thanks for the Freshly love, Thomas! We hope you'll continue to enjoy!
We have been using this service since the winter. Honestly the dinners are delicious, healthy and filling. We get 6 meals pretty much every week and love them.
Hi Pam, thank you for your review! I'm happy to hear that our meals are a great fit for you, and that you're enjoying so far!
Thank you for being a part of Freshly.
We get tired of eating the same thing in a month. Everything starts to taste the same after awhile. Not enough changes in available selections, but better than having to cook three days a week I guess.
Thank you for sharing your meal experience with us, Wendy! I'm happy to know you've enjoyed our meals and service. I'm sorry you're not finding enough variety and I'll be sure to pass this along to our kitchen!
It has been a pleasure, to receive these nutritious, meals delivered to my house every Thursday, the day I selected for delivery,
And I know my next 6 days of meals whether I deem it lunch or dinner, is available to me. I got mines New York order yours, you won't be sorry.
From the business
Healthy, gourmet, chef prepared meals delivered to your door.
How Freshly Works:
1 - Choose Your Meals. You pick your meals from our constantly rotating weekly menu of more than 30 different gluten-free options.
2 - No Shopping, Cooking Or Cleaning. Our chefs take care of everything for you. From perfecting the meals on your weekly menu to shopping for the finest, all-natural ingredients they can find.
3 - Delivered To Your Door. All of your meals are prepared and cooked by our chefs and delivered fresh (never frozen).
4 - Heat & Enjoy. Our fully prepared, healthy meals are ready in under 2 minutes. The only thing you need to do is enjoy.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
This is great to hear, Christine! So glad you're enjoying the meals. Make sure to take advantage of our Friend Referral program as well. That's $10 off each week, for two weeks --for both you and your friend!