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Freshly has a rating of 3.8 stars from 7,505 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freshly most frequently mention customer service, next week and fast food. Freshly ranks 3rd among Food Delivery sites.
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Newly widowed, I am assured of a nutritious meal every day.
I would only eat sandwiches were it not for Freshly!
With all that is going on it is truly comforting that I do not have to be concerned about food. Every week without fail, the meals are left on my front porch. Thank you. If that was not enough, the food is great! All I have to do it throw it in the micowave and delicious meals appear. They rotate the menu so there is always something new to try, but they keep the really popular meals. I tried several services before Freshly, but none were as good.
Thank you for sharing this, Jane! I'm thrilled to hear you're loving our cooking! It's our pleasure to cook delicious meals for you!
So far I am very happy. 3 minutes to cook dinner and it tastes great!
Wish I could get my deliveries in Mondays?
Thank you for reviewing us, Greg! I'm thrilled to hear you're enjoying our meals! Also, Id be happy to look into Monday deliveries for you!
My wife and I find Freshly both tasty and high quality. We have tried others which offered similar quality but took an hour to prepare. Overall we are staying with Freshly.
Thank you for sharing the Freshly love, Joe! I'm happy to hear you and your wife are enjoying our meals! We hope to continue to cook for the both of you!
The convenience is great, most of the meals I've had have been too mushy for my taste, overall it's been a decent experience though
Hi Collin, thank you for sharing your feedback. Without it, we would not be able to grow and improve! I'd be happy to pass your review to our chefs!
Food and delivery are both wonderful. Love the calorie information and the variety of choices. The chat service is outstanding!
Thank you for sharing this, Gail! I'm happy to hear you're enjoying our services!
I've ordered Freshly for my 90 year old mother who lives many states away. I usually like to visit her and fill her freezer with home cooked food she can enjoy for months. But since Covid, I can't get there to cook for her. Freshly has been the answer! She loves the meals and I feel so good that she still gets to enjoy good food even though I can't cook for her.
I'm joyed to hear this, Shelley! It's our pleasure to be cooking for your mother!
Excellent service! Right on time. Delicious food! Food was packaged perfectly. Cooking not necessary.
I'm thrilled to hear you're loving our service, Becky! We appreciate the 5 stars!
Tired of creating meals and at times eating fast food... realizing how crap food affects your body and well being.
Thank you for sharing this, John! I'm happy to hear you're enjoying our meals!
Delivery on time, packed well to beat the AZ sun, food was good, easy to prepare. We need to order meals next time with less sodium and carbs.
Thank you for sharing this, Jim-Donna! I'm happy to hear you're enjoying our delivery service!
Very satisfying, delicious and diversified. I have referred my sister and some friends to this service.
Thank you for sharing the Freshly love, Julian! I'm thrilled to hear you're enjoying our service!
Nancy N did an awesome job of turning a potentially unpleasant situation into an extremely positive overall experience.
I have been with Freshly for almost four years now and I can only say great things! The meals are wonderful, I don't remember ever having an issue with them. They are fairly priced and don't charge for shipping, plus the price has never increased since I have been ordering from them. I have been extremely happy and highly recommend them.
Thank you for sharing this, Angie! We're thrilled to have you in our Freshly family! We hope to continue to wow you for years to come!
Really kept our eating on track while keeping up with our kids
Thank you for sharing this, Lauren! I'm happy to hear you're benefiting from our service!
I started with Freshly.com in Octoberish, not sure when, but it has been a little over half a year. I have loved so much of the food and it has helped me to keep my calories down. I have lost 15 pounds and feel better than ever. Thanks!
Thank you for sharing this, Robert! I'm thrilled to hear you're loving our cooking! We're happy to have you in our Freshly family!
Freshly has good food. Great for some the hates to cook. The delivery service is the down fall for freshly. They would never buzz my apartment to let me know when the food was delivered.
Thank you for sharing your feedback, Lisa. I apologize for the trouble, this certainly isn't what we want our customers to experience. We try to be as transparent as possible when it comes to our deliveries. We do send out emails with the tracking link for your delivery!
Our meals have always been delivered on time. Everything is still more than sufficiently cold and well packaged. Thank you!
Thank you for the 5 stars, Stephanie! I'm thrilled to hear you're enjoying our service!
I love that I can order for just myself. All the dinners I've ordered have been delicious. So easy to come home from work and just pop it in the micro to heat and eat. I love that all the ingredients are fresh and clean. Love this and my compliments to the chefs. THANK YOU!
Thank you for sharing this, Kim! I'm thrilled to hear we're a perfect fit! I'd be happy to pass your wonderful compliments to our chefs!
Valentine's quick and responsive service really helped me when someone nabbed my delivery box.
Hi Andrew, thank you for taking the time to review us! I'm overjoyed to hear that Valentine was able to assist you!
Meals have been very good. Wish they made more that had fewer carbs. This is a great meal plan for those who are single or don't have a nice kitchen to cook in.
Very nutritious and flavorful.
Hi Andee, thanks so much for the great review! I'm delighted to hear you're loving our meals and the feedback about lower carb is very much so appreciated. I'll be sure to pass this along to our chefs for further review and hopefully this is something we can offer more of in the future. If you have any other feedback, just let me know at [email protected] - I'd love to hear your thoughts. Thanks!
Answer: Hi Marc, Thanks for your inquiry! At this time we change one meal per week, typically. We will either remove an item and replace with something new, update the recipe on a current item or just add an item without removing one. As we continue to grow we will have plans to offer even more variety as well!
Answer: Hi Steven, Thank you for your interest in Freshly! We are a weekly subscription service, so you would be charged for, and delivered meals on a weekly basis. However, you can select to skip weeks, or cancel your subscription at anytime! These changes would just need to be made prior to your weekly deadline, which is outlined in your Welcome Email, Reminder Emails, and in your Meal Planner. I hope this helps!
Answer: Our meals are prepared and shipped out from our kitchen in Phoenix.:-) For Arizona deliveries we use FedEx.
Answer: The delivery window they give us is between 9am and 9pm. We package the meals to be safe for 2 days transit time, plus safe to sit outside for up to 12 hours upon delivery.:-)
Answer: Hi Nancy! We do not cook meals based on other programs' guidelines at this time. We're not overly concerned with calorie counts, but more concerned with where calories come from. Our meals are generally high protein, high healthy fat, low carb, low sugar. We use unprocessed ingredients free from hormones or added sugars, and never use chemical preservatives. Please let me know if I can answer any other questions at this time!
Answer: Hi Shawn W, That doesn't sound right! Please reach us at [email protected] so we can take a closer look at this!
Answer: Hi Joyce, Thank you so much for reaching out to us here at Freshly! I'd like to apologize for the delayed response! First and foremost, I'd like to inform you that we're a weekly subscription service, which means you'll receive meals weekly, and get charged weekly as well. Here are the steps to follow while signing up: 1 - Add your email address and zip code in the sign-up box on our homepage. ( www.Freshly.com) 2 - Pick your meal plan. Just keep in mind that our meals have a shelf life of about 5 days unless frozen. 3 - Pick your delivery day from the available dates! The specific day of the week will be your weekly delivery day unless changed. 4 - Select your delicious meals from our 30+ selections. 5 - Add your contact info, payment details, and delivery address.
Answer: Hi Gayle, Thank you for reaching out to us here at Freshly! You can certainly reheat our meals in a conventional oven, however, our current meal containers are not safe for the oven or stove-top, so you'll have to transfer your food to heat it up. First, preheat your oven to 350° F. Transfer your food to an oven-safe dish (don't forget to scrape the sauce out of the tray!) and cover the top in tin foil. Heat for 25-35 minutes, remove foil, and let sit 3-5 minutes, then transfer to your choice of plate or bowl and enjoy! (Keep in mind, heating times are approximate. You'll want to reheat the meal to an inner temperature of 165° F.)
Answer: Hi Angela, Thank you for reaching out to us here at Freshly! We use third-party carriers for our deliveries, such as FedEx in her area! We can deliver Tuesday-Saturday in Southern Illinois--deliveries can occur between 8am-9pm depending on the carriers route for the day. While carrier delays are out of the norm, weather-related issues, road closures, driver confusion, etc. can wreak havoc. We have a dedicated delivery team that works directly with our carriers to ensure successful deliveries, and we're always sure to compensate when delays arise. We certainly hope this helps! To view a list of currently available deliveries, you can enter your zip code at www.freshly.com!
Answer: I've been getting mine in on time, but I assume as with all packages going through USPS, UPS, and FedEx right now, things have been backed up since COVID and only getting worse. So it's not Freshly's fault even if they aren't delivered on time.
Healthy, gourmet, chef prepared meals delivered to your door.
How Freshly Works:
1 - Choose Your Meals. You pick your meals from our constantly rotating weekly menu of more than 30 different gluten-free options.
2 - No Shopping, Cooking Or Cleaning. Our chefs take care of everything for you. From perfecting the meals on your weekly menu to shopping for the finest, all-natural ingredients they can find.
3 - Delivered To Your Door. All of your meals are prepared and cooked by our chefs and delivered fresh (never frozen).
4 - Heat & Enjoy. Our fully prepared, healthy meals are ready in under 2 minutes. The only thing you need to do is enjoy.


Thank you for the 5 stars, Donna! It's our pleasure to be cooking for you!