FreshlyReviews 7,505

Ryan was just a wonderful person to work. I had 2 subscriptions I don't know that happened but Ryan helped to fix it, Very very polite and nice.

Very efficient help from customer service in cancelling and order due to unexpected travel on my end!

My chat was very helpful. I was able to get all my questions answered and did not feel rushed.

Reg was very helpful today. She was able to answer all of my questions in a timely and friendly manner. I appreciate it Reg!

I needed to cancel my order and my subscription. Lee was quick, kind, and made it a painless process. S/he was wonderful!

After my order mixed up I contacted customer service. Ryan was very helpful.

Your app is total misery! I was so frustrated that I was ready to cancel my subscription. Ark P came to my rescue. He was great!

Freshly is by far one of the best food subscriptions hands down. I've tried a few others and they don't compare to the quality of food nor the customer service. I highly recommend.

Lee, from customer service, was very helpful. Thanks!

I really love Freshly! They provide great deals for good food, and even if there's something that needs to be fixed, the customer service is amazing! I contacted them for an issue with my order, and Ryan was so quick and helpful in making sure my issue was solved asap. I can really appreciate that. Thank you!

Freshly is always easy to use, delicious and reliable! I can't tell you how thankful I am to be able to provide meals to a family member who is far away. Thank you so much!

Chat was easy. Quickly referred to a specialist and I received the answers I needed. Good experience.

I made a mistake on the website and John D did an awesome job helping me fix my order so fast! It was so helpful!

Had an issue with my order, and our Customer Service Rep was able to resolve in a polite, and timely manner.

Extremely quick and appreciate the service helping me with this matter

CJ helped me today to quickly and efficiently cancel my upcoming deliveries!
I enjoy the meals but I've got a freezer full and must cancel until I can clear out some space!
She sent me a link to reorder in the future
I will look into the diet meals and get back with you
Thank you so much for responding so quickly!

I love seafood and lots of green vegetables but most of the meals are Pasta and rice. Too much chicken meals. Overall it is ok but I have to add seasoning and pepper after warming to taste.

I love the chat help feature. Very helpful and always attentive.

Very good. I was having trouble getting on the site and kept getting same meals each week. They found the issue immediately and corrected it and gave me the additional help and questions I had. Chat worked very well. Now on to getting back on the site and setting up new meals for next week!

I needed to cancel my order last minute because my family got sick and I could no longer travel to see them. Chelle was very understanding and quickly took action to refund my order. I appreciated Chelle's very prompt action on my request, which made me feel like a valued customer. I love working with Freshly and think their customer service is great!