FreeShippingReviews 753

There are several reviews that are bad regarding freeshipping.com. My experience with them has been wonderful. They never charged me for something without my knowledge (it states it in writing when you sign up and with your intro email they send). I think the people who have negative things to say about this company are just not able to read and follow directions. If you READ and do what it states them you will be happy. I've received payments for all my shipping items. I did cancel after my trial period, but plan to sign back up closer to holidays when I start ordering more online. Thank you to freeshipping.com for being a great company and helping to reimburse those expensive shipping charges!

Got an e-mail saying I was qualified for a $10 rebate. To get the $10 rebate, they apparently charge you a $13 membership fee. They do a good job at hiding that info, though.

I called them to cancel and undo the charge, but they said they would not do it. I didn't even finish the rebate form (they said I had to send in some picture for the last step).

So all in all, they provided me NO service, and want my $13. Hahaha!

I will be issuing a charge back for this garbage service.

Trying to order from shari's berries and this thing pops up saying you can get free shipping. You think oh that's nice shari's berries must have some kind of deal with them so you get free shipping. You fill it out and do not get free shipping on your order (from shari's berries who probably never heard of them) and complain to shari's berries who thankfully give you free shipping. You try to figure out who this site is unsuccessfully and find it now two months in a row on your credit card bill. Being charged $12.97 once and not getting free shipping is bad enough but apparently they intend to charge you something for nothing every month.

Well those folks that say they disclose the $12+ fee are right. Those folks that say they were cheated or misled are right too (I think). There is no mention what so ever that it is a promo offer on the initial sign up screen. It is not until after you give them your name an email address that you find outa out the details. At which point they have it.

Clue in people whe folks ask for your credit card information, they are probably going to charge you sometime.

After reviewing my most recent credit card statement I notice a $12.95 charge to freeshipping.com. I then called the number listed and found out that I had been paying this fee since July 2015. I had only bought one item on ebay and had no idea I had signed up for this service at that time or that there was only according to the company representative ( who was very nice) only a 7day trial period. I never ever received any information from freeshipping.com about the company or any of the stores that participate in this program. I believe that i am only being refunded for this past months fee while I believe I should be refund for most of it as this company sends no promotional material to the consumer as to how to use this program. So for those reason I feel that both myself and more then likely 10's of thousands of consumers have unknowingly signed up for this service I will be making a call to the Maryland Attorney Generals Office in the morning. Also to the best of my knowledge I never received a welcome email or any other materials from this company and just now when I canceled the membership did i know what my member id was.
I urge anyone who feels the have been defrauded by freeshipping. Com to call the consumer protection division of their states Attorney Generals office.

Sincerely,
John L.

I don't understand how so many people are giving bad reviews based simply on the fact that they did not read what they were signing up for. It is CLEARLY stated that you get 30 days free trial membership and after that, there is a monthly subscription fee. Some people are even posting that the company has been "ripping them off" for years. How can you not notice a monthly recurring charge on your credit card is beyond me...

I signed up for the 30 days trial when I was directed from another purchase I made. I created the account and submitted the rebate information to get the rebate back for my shipping. I canceled the membership before the trial was up as I did not really need it. I was very surprised to actually see the check come in the mail a couple of weeks after my submissions even though I had canceled my membership before they charged anything. They held true to their word and I'm considering signing up for them again.

My wife purchased an online item from Walmart in December 2014. She was unaware that she had somehow also signed up for "Freeshipping.com". As a result the company billed us 12.97 a month between 12/14 and the present time when I called to inquire what we were being charged for. Freeshipping.com never contacted us by mail, email, or phone regarding their "wonderful" savings despite the fact that we frequently shop at several of the stores they are affiliated with. To the best of our knowledge we never received any "member id" or any other information about the service. As far as we're concerned it was a gigantic ripoff and I feel Walmart and the other retailers should be ashamed of their association with this company

Like most of these reviews I bought an eBay item & was offered $10 rebate & a free 7 day membership. Not only did I receive the $10 rebate from trying Freeshipping.com I decided to give them a good ol college try & pay the membership fee. That was over 6 months ago & I've been very happy w the service. I have saved Hundreds of dollars in shipping rebates- 10% cash back
( sometimes even up to 20%!) even Retro active Price matching for 90 days. So if you find something you bought cheaper two months later Freeshipping will reimburse you the difference. I don't know of any other similar programs that offer as much as Freeshipping for the small monthly fee. Be smart read the rules- call customer service(5 stars btw- they always solve my problems w Grace & professionalism) I guarantee if you spend $100 or more a month & as I said Learn the rules & proper way to give the info they need you will be happy to pay $13 bucks when you realize how much money you save. I have gotten many many checks totalling over $400 w a quarterly check due in two weeks for another couple hundred. One last advantage people should use to their advantage- shipping rebates up to $10 per rebate so when you get free shipping for an order expedite it- give Freeshipping the info & now you're getting faster shipping for free. Smart company for smart people. You gotta spend money to make money. I love Freeshipping.com & highly recommend their services.

When I signed up on this website, I was never told that I would been charged for $12.97 per month and anything about a "free trial". After that, I totally forgot this website until four months later I found that they have been stealing my money. Well, such a typical scam and what a lesson! I never used any service from this website so I want a refund. Hope there are less and less people falling for this scam.

I was unaware I was signing up for this service because I purchased perfume online. Hey, freeshipping.com! If you have customers that are paying a monthly fee and NEVER using your service for over a year, I think it might be good practice to bring it to their attention. Yes, ideally, consumers should make sure we are looking at our statements monthly for schemes like this. However, this is just not good business practice. You are profiting off of the hope that people will not notice your small fee each month. That's a bad practice and puts bad karma in the world. I would never want to work for a company that strategies on how to milk money out of unknowing customers accounts.

On the plus side, the rep who answered my complaint, readily refunded 6 months of charges and cancelled my account. He probably gets these calls all day long.

I placed an order online and was sent an email from freeshipping.com about a shipping rebate. I followed the link in the email, which took me to their free trial page. THERE IS ABSOLUTELY NO DECEPTION, WHAT YOU ARE JOINING IS VERY CLEAR AS IS THE MONTHLY FEE. I don't understand why anyone would give credit card information to an online company if you don't know what you are paying for. The reviews that this company is a scam are ludicrous. If you don't want to take the time to READ, then maybe you shouldn't shop online. The only way for them to get your credit card info, is for you to give it! I haven't decided yet if this service is something that I would use enough to be worth it for me, but if I do, their website gave me more than enough info to make an educated decision. STOP BASHING THIS COMPANY FOR YOUR LAZINESS AND MISTAKES!

I was also charged $12.97 on my credit card. I called their 800 number listed on the credit card statement. I asked for their business name, which is: Freeshipping.com. I was told that I had signed up for it through Kohl's, and that they never process charges without written authorization They said they would cancel the service. After I thought about it, I sent another e-mail telling them that I expected to be refunded the charge. I was told that it was past the 7 day trial period. I sent another e-mail and requested a photo copy of the form I had signed, since I pay my bills online, how would I have signed for this service. I filed a dispute with my credit card company. I was contacted by my credit card company, and was told that the amount would be credited back to my account while the dispute was being settled. In the meantime, I received another e-mail from Freeshipping.com advising me that my account would be credited back with the $12.97 charge in 5 to 7 days.

Do not fall for it... 1st off they trick you into subscribing, I paid for my own shipping at the time of my purchase. Then the seven days is a lie. If I subscribed on 2-10-16 seven days from that sate would be 2-17-16. They told me it was not and would not refund. I do not know how they add 10+7 but when I do I always end up with 17. DO NOT FALL VICTIM TO THIS FOOLISHNESS! Then to top it off their customer service is terrible. I have had many jobs in customer service and luckily the companies I have worked for did not treat their customers as this company did...

I kept seeing charges on my debit about account for $12.97/Month. I finally got down to seeing where and what i was paying $12.97/ month to, so i call and the guy on the phone says I signed up with it with Flowers.com. I havent used flowers.com in years and I never authorized for any company to take 12.97/month out of my account just for fun or charity. I explained I have never heard of the company and never used the company, he replied he could refund $12.97 and end the service. OF COURSE i want the service terminated! I never signed up for it, but its not over about the other $100's of dollars theyve taken from me. (Stating i authorized it through Flowers.com), Some type of scam these people have going on. I will be looking deeply into them and Flowers.com!