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FreeScoreOnline

4.2

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FreeScoreOnline Reviews Summary

The company generally receives positive feedback for its easy-to-use platform and the valuable information it provides regarding credit scores and reports. Customers appreciate the informative nature of the service, which aids in understanding their financial standing. However, several concerns arise related to pricing transparency, as many users feel misled by subscription fees following initial free trials. Additionally, there are complaints about the complexity of the website and difficulties in accessing customer support. While some representatives, like Ramon, are praised for their exceptional service, the inconsistency in support experiences highlights an area for improvement.

This summary is generated by AI, based on text from customer reviews

service
5
value
4
shipping
1
returns
1
quality
2

We monitor reviews for authenticity

California
1 review
0 helpful votes
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FreeScoreOnline Delivers
April 29, 2020

Obtaining my credit report has never been easier. The process was straightforward and free as promised. I would definitely recommend thisto others.

Date of experience: April 29, 2020
North Carolina
1 review
0 helpful votes
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I had to send a copy of my paid in full statement because someone has treaty fingers and decided to change my report without consulting a manager.

Date of experience: April 29, 2020
Washington
1 review
0 helpful votes
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Car
April 29, 2020

It was easy. We had no issues with this. Thank you.

Date of experience: April 29, 2020
Utah
1 review
0 helpful votes
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Perfect experience
April 29, 2020

Took less time than I imagined, and the effort to apply for the score was minimal.

Date of experience: April 29, 2020
West Virginia
1 review
0 helpful votes
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Credit check
April 29, 2020

I need to write a letter about my score because there is something on my report that's not suppose to be there.

Date of experience: April 29, 2020
Illinois
1 review
0 helpful votes
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The experience was ok but the same score and report that I got free from Credit Karma is the sane score and report i was charge for the 7 day trail fee.

Date of experience: April 29, 2020
Florida
1 review
0 helpful votes
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Got my credit scores fast and easy
April 29, 2020

Freescoreonline gave me my credit scores as well as a wealth of additional information about my credit. The staff also patiently answered ALL my questions to help me understand how the "credit system" works, and what I can do to improve my credit scores going forward.
Thank you ScoreSense

Date of experience: April 29, 2020
District of Columbia
2 reviews
0 helpful votes
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Getting set up for the free trial was a breeze. This survey... not so much.

Date of experience: April 29, 2020
New Jersey
1 review
0 helpful votes
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First time user
April 29, 2020

All ready forgot my password. Seems confusing. I will try again later. But that could be because I'm not awake

Date of experience: April 29, 2020
Texas
1 review
0 helpful votes
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My review
April 29, 2020

Fast, easy and helpful. I am thankful that it was so easy and safe. Exactly what I need to get my credit back in good condition.

Date of experience: April 29, 2020
Massachusetts
1 review
0 helpful votes
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Credit check yor score
June 12, 2020

Just got cant really evaluate did get my score s from three credit bureau s will up date when i play around wit it i have the bought version 19.99 monthly for three credit bureau s

Date of experience: April 29, 2020
Washington
1 review
0 helpful votes
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My score sucks
June 12, 2020

Would be helpful to get tips/answers/ideas that will increase my credit score.

FreeScoreOnline attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 28, 2020
Colorado
1 review
0 helpful votes
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Getting there
April 28, 2020

Very pleased, was quick and easy i found it helpful
Thank you

Date of experience: April 28, 2020
Florida
1 review
0 helpful votes
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Himself
April 28, 2020

Easy to use and customer friendly when reviewing provided information

Date of experience: April 28, 2020
Texas
1 review
0 helpful votes
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Good
April 28, 2020

It was good. They provided me with all information i required. I was happy

Date of experience: April 28, 2020
Puerto Rico
1 review
0 helpful votes
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First time used
April 28, 2020

Friendly web site and immediate response to information on three major credit agencies

Date of experience: April 28, 2020
Arizona
2 reviews
0 helpful votes
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Excellant work
April 28, 2020

Received all the credit scores I needed. Just didn't want to sign up for membership and get billed every month of $29. So I called to cancel. Other than that, thank you

Date of experience: April 28, 2020
Indiana
1 review
1 helpful vote
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Not happy
June 12, 2020

Do not want. Please refund-asap, this is too much money, veteran was not happt with product, stop,

FreeScoreOnline attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 28, 2020
Nevada
1 review
0 helpful votes
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FAST AND EASY
April 28, 2020

I thought I was going to have a hard time registering but it was very easy, fast and reliable. I highly recommend

Date of experience: April 28, 2020
Massachusetts
1 review
0 helpful votes
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Credit scores survey form
April 28, 2020

Easily assessable. Very satisfied and would recommend to others.

Date of experience: April 28, 2020